I recently purchased an urn from Urns For Angels for my cat Bitters, and I couldn’t be happier with it. Losing him was incredibly difficult, so finding something special to keep his ashes in was reall... Voir plus
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Lisez les avis des autres
The urn is absolutely beautiful. It appears well made and so unique. It arrived when promised. Thank you for being a beautiful for my loved one remains.
Such a beautiful bird shaped urn. I was looking for something less obvious and not run of the mill. my mum loved birds so it was perfect. Highly recommended and worth the wait.
My little darling dyed on Saturday n as u can imagine heartbroken then the task to find what's fitting for her this urn looks like her in many ways and is beautiful and is perfect delivery was easy an... Voir plus
À propos de l'entreprise
À propos de Urns For Angels
Écrit par l'entreprise
We are a family-run business providing handcrafted, designer cremation urns and ashes jewelry to families across the United Kingdom, the United States, Europe, Canada, Australia, and worldwide - helping each one find the right tribute for their loved one's memory.
We have been supporting families for several years now and have been collecting reviews on Trustpilot since 2022. The reviews you see here come from families in many different countries, and we are honored that they have taken the time to share their experience.
Every family who reaches out to us is welcomed with the same care, whether they're choosing a small keepsake or a piece for a lifetime of remembrance. We treat every order as if it were our own, and our team is here to help at every step - by phone, email, or live chat.
If you would like extra assistance, please feel free to reach out:
- UK: +44 (0)20 4572 8870
- US: +1 (929) 930-4010
- Email: contact@urnsforangels.com
Given the sensitive nature of what we do, we understand that many families choose not to leave a review, and that is something we deeply respect. The reviews collected here represent only a small portion of the families we've had the privilege of helping. We are grateful to every family for their trust and their support, whether or not they choose to share their story publicly.
What you can expect from us:
- Handcrafted, designer urns and memorial jewelry chosen with care
- Compassionate support whenever you need it
- Worldwide tracked delivery, with no surprise customs fees
- A small, dedicated team that genuinely cares about your tribute
Visit our store at www.urnsforangels.com.
Thank you.
~ Paul Levy, Founder
Coordonnées de contact
Urns For Angels, Unit 3-4, Ocean Park, Dock Road, CH41 1HW, Birkenhead, Royaume-Uni
- 020 4572 8870
- contact@urnsforangels.com
- urnsforangels.com
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great product, but service could be improved
Urn took more than 3 weeks to be prepared for shipping and then 12 days on the way with very slow courier company FedEx. Other than that urn it self is very elegant and matches the images and description. Thank you for that!
If you are in a hurry, dont rely on 1-2 week offered delivery time from order date.
Meanwhile, the communication with the company was appropriate and they were quite responsive despite our concerns regarding delay
12 décembre 2025
Réponse de Urns For Angels
Hi Kārlis,
Thank you for taking the time to leave such a balanced and thoughtful review.
You’re absolutely right to flag the delay. While your urn was handcrafted to order, the extended preparation time combined with a courier postcode validation issue meant your delivery took longer than it should have. That’s on us, and I understand how frustrating that is — especially at such a sensitive time.
I’m very pleased to hear that the urn itself met your expectations and matched the images and description. That craftsmanship and accuracy is exactly what we aim to deliver every time.
Since your order, we’ve tightened our international address validation process and reviewed courier routing for EU shipments to prevent similar delays going forward.
Thank you again for your patience, your honest feedback, and for choosing Urns For Angels.
Kind regards,
Paul Levy
Founder & CEO
Urns For Angels
Réponse de Urns For Angels
Thank you for your review — we’re grateful for your comments on both the item and the service.
Beautiful item
Beautiful item. Great communication when I asked for an update and came within the time limit stated
19 décembre 2025
Réponse de Urns For Angels
Thank you for your review. We appreciate your comments on the piece and our communication.
I love my Jadeite urn which I ordered…
I love my Jadeite urn which I ordered for my darling husband’s ashes. I didn’t want an urn that looks like an urn and this reminds me of a beautiful ginger jar style and the glaze is beautiful and unique. It looks a bit like a globe with islands in the oceans. I also really like how there is a spot to place a tea light in if wished. Communication and customer service could not have been more helpful or thoughtful. Thank you, this is very fitting for such precious contents.
19 décembre 2025
Réponse de Urns For Angels
Thank you for taking the time to share this. The form, glaze, and candle detail of the Jadeite urn were created with intention, and your words reflect exactly what we aim to achieve. My sincere condolences.
Something I never expected to purchase…
Something I never expected to purchase for a very long time but it has been delivered and exactly how I wanted it to be even though the hardest purchase I’ve ever had to make the updates were really helpful
19 décembre 2025
Réponse de Urns For Angels
Thank you for sharing this. Clear updates and care throughout the process are important to us, especially when a purchase carries so much weight.
Réponse de Urns For Angels
Thank you for your recommendation and for taking the time to leave a review.
It’s a lovely urn
It’s a lovely urn, but too small for two people’s ashes which is what my search was for 😕
Can’t afford another so it will have to do.
21 novembre 2025
Réponse de Urns For Angels
Thank you for taking the time to leave a review. The medium size selected is intended for one set of ashes, and I’m sorry it didn’t meet what you were hoping for. Your feedback is appreciated and helps us improve how we present sizing information.
Great service
Great service, great product and was kept informed of the progress. Packaging was fab too.
12 décembre 2025
Réponse de Urns For Angels
Thank you for your feedback. Clear updates, careful packaging, and product quality are important to us.
Réponse de Urns For Angels
Thank you for your review. We appreciate your feedback.
Kitten urn
Very quick delivery, the kitten urn is lovely, high-quality.
Would highly recommend this company.
8 décembre 2025
Réponse de Urns For Angels
Thank you for your review and recommendation. We appreciate your comments on the quality and delivery.
Lovely tasteful urn kept informed of…
Lovely tasteful urn kept informed of progress throughout after ordred
5 décembre 2025
Réponse de Urns For Angels
Thank you for your feedback. Keeping customers informed throughout the process is important to us.
Perfect .
Perfect .. just what we were looking for. The quick and easy ordering and extra quick delivery was great.
The quality of the product was really important to us and it didn.t disappoint .. thank you
20 novembre 2025
Réponse de Urns For Angels
Thank you for taking the time to share this. Product quality, straightforward ordering, and fast delivery are priorities for us.
A beautiful piece of pottery
A beautiful piece of pottery. Arrived in plenty of time
26 novembre 2025
Réponse de Urns For Angels
Thank you for your feedback. We appreciate your comments on the piece and delivery timing.
Lovely Ashe’s box
Easy transaction, beautiful quality. Exactly what my father in law would love.
25 novembre 2025
Réponse de Urns For Angels
Thank you for your review. We appreciate being trusted with something so meaningful.
Efficient & organised
Everything was straight forward. Speedy service. Good communication.
19 novembre 2025
Réponse de Urns For Angels
Thank you for taking the time to leave a review. We appreciate your comments on the service.
Looks and fits in without looking like an urn
This is lovely, didn’t want it to look like an
Urn looks lovely on the side and only I know what’s in it (mum) ❤️
20 novembre 2025
Urn for my cat
Ive waited 3 years to find the perfect urn for my cat Ginger, hes sat on my table in a scatter tube since we lost him because i couldnt find the urn i wanted. I finally found the most beautiful urn i could have wished for on a website called urns for angel's that randomly popped up on my phone while i was searching for something unrelated. As soon as i looked through the website and fiund this urn i knew i had to have it, i will say rhis they are not cheap but i will also tell you this its worth every single penny i paid for it, its heavy, its extremely well made, it feels absolutely lovely to hold in your hands and i LOVE it! Its stunning! And the perfect tribute to Ginger... Im so glad i waited and didnt just buy anything... Communication with the owner of the company has been the greatest pleasure, what an absolutely lovely man he is, thank you Paul.. Keep up the good work... Its very much appreciated... I love my cat urn I definitely recommend Urns for Angels 😊
18 novembre 2025
Avis spontané
I received outstanding service and a…
I received outstanding service and a great amount of care and compassion from Paul at Urns for Angels. The specific urn I wanted (as we had purchased previously for another lost pet) Wasn’t showing on the website but when I called, Paul offered to make a bespoke one for us. We would recommend them without hesitation.
13 novembre 2025
Considerate and helpful
Paul was very helpful and patient at all times when I called to discuss choices of urns. The follow-up to my order was very efficiently handled.
27 octobre 2025
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