usagundamstore.com Avis 

2 150
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Orders always arrive complete and timely, but I’m basically local lol. My only complaint is the same as always. Still no private warehouse, but now it’s more annoying because they will make you ship t... Voir plus

Noté 5 sur 5 étoiles

All my orders have been delivered quickly and well packaged. The constant sales keep me checking the shop again and again like an addict. I do wish the emails would take my purchase history into accou... Voir plus

Noté 5 sur 5 étoiles

I enjoyed the ease of use for the website, weather it be the Shopping or the information provided for the items of sale. I also enjoyed the constant updates on my package, where it was currently to ho... Voir plus

Noté 5 sur 5 étoiles

Great service fast shipping definitely one of my 2 favorite places to buy gunpla or models in general. They have a pretty good selection of kits from hg to pg and beyond plus they carry hard to find t... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de loisirs
  2. Boutique d'objets à collectionner

Écrit par l'entreprise

USAGS is a U.S. based hobby retailer dedicated to Gundam model kits and premium mecha collectibles. We specialize in Gunpla across all grades from Entry Grade and High Grade to Master Grade and Perfect Grade along with a curated selection of tools, paints, accessories, and related model kits. Founded by hobbyists, we focus on fast shipping, accurate inventory, and reliable customer support. Our warehouse is stocked and operated in the United States, allowing us to ship orders quickly and securely. We work directly with official distributors to ensure authentic products and consistent availability. Whether you’re building your first kit or expanding a long-term collection, our goal is to make the hobby accessible, enjoyable, and dependable. We regularly run sales, bundle deals, and community events, and we actively support builders through tutorials, videos, and content on USA Gundam TV. At USAGS, we’re here to help you build better and have fun doing it.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 82 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(2 150)

2 134 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

The Long Awaited Heroes

Took a while, but was affordable and great quality. Still haven't recieved my initial order and the add ons arrived first. But they are great quality. Have them on my desk.

19 août 2026
Noté 4 sur 5 étoiles

The package arrived late

The package arrived late, but it arrived in good condition.
The Wolf Corpse Heavy Industry 1/60 scale Logar kit did not come in an illustrated box. The kit was packaged in shipping boxes. At the price, I can understand why they have to cut packaging costs and avoid copyright issues.
Not all parts are in bags. A box contains many loose parts. Have not counted all the parts yet. Everything looks good tho. I hope nothing is missing, and I'm looking forward to building it.

28 août 2026
Noté 5 sur 5 étoiles

Great store!

Great store overall! The delivery was prompt and they kept me updated with my orders. Their prices are fair with most items in the store. I did some research on price comparison and all the model kits I wanted USAGS was recommended. If you sign up with them (which is free) they will send you notifications for great deals weekly. Sometimes they will send you a discount code after a purchase so that’s another plus!

27 août 2026
Noté 2 sur 5 étoiles

After waiting 8 months a couple of the…

After waiting 8 months a couple of the figurines had parts break. My granddaughter is 11 so she was being very careful. We tried super glueing them but it won't hold. For the price, very disappointed in the quality.

22 juillet 2026
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Réponse de usagundamstore.com

Hi Maureen,

Thank you so much for taking the time to share your feedback with us. We truly appreciate you bringing your concerns to our attention.

If your items had arrived broken or damaged, we would have been more than happy to assist with a return within our 30-day return period. Depending on available inventory, we could have provided a replacement or issued a full refund. We also want to clarify that while we stand behind the products we sell, we are not the manufacturer, so we unfortunately have limited control over the quality and craftsmanship of the figurines themselves.

Although the order is now outside of our 30-day return period, we understand that you were disappointed with the quality of the products. As a courtesy, I was able to issue a partial refund toward your order.

We sincerely appreciate your feedback and hope this helps address your concerns. If you need any additional assistance, please don't hesitate to reach out to our support team at support@usags.com.

Noté 5 sur 5 étoiles

Got the item as described

Got the item as described. Arrived in excellent condition. All runners were in great shape. Nothing was missing, broken or deformed. As I ordered the upscaled RG Zeong 1/100 scale. Communication between the seller was excellent. As they answered my questions. Trusted highly recommended seller. Great job thank you USAGS.

26 août 2026
Noté 5 sur 5 étoiles

Good place to get all you gunpla needs…

Good place to get all you gunpla needs I just wish we could combine our reward points and discount codes great job prices are always fair ordering is always smooth even pre order and delivery is always on time and packages very well

26 août 2026
Noté 5 sur 5 étoiles

Awesome company

Awesome company that goes out of its way to treat customers well. Would recommend to anyone in the hobby builder scene.

25 août 2026
Noté 5 sur 5 étoiles

USAGS provides excellent service

USAGS provides excellent service, from when I started shopping at their store they've improved shipping times, and there's a deal or markdown for almost anything you could want! 10/10, would recommend if you're looking for gunpla or other plastic model kits!

25 août 2026

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