USA Summer Camp Avis 

197
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff were so helpful and kind through out the entire application process. They were always happy to speak to me and the helped me every step of the way. I had the best summer of my life, and it w... Voir plus

Noté 5 sur 5 étoiles

Bedste sommer nogensinde! Havde en fantastisk sommer på Summer Camp. USA Summer Camp var professionelle, venlige og gav alt den hjælp og ekspertise man havde brug for. Så hvis du er klar til a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ros til Fie som hjalp mig med at komme afsted til USA, jeg følte mig tryg og orienteret under hele forløbet op til campen. Jeg endte ikke med at blive på campen hele sommeren og skulle dermed betale 5... Voir plus

Noté 5 sur 5 étoiles

The process was very simple and straight forward. I felt supported throughout the process and felt as though I could reach out at any time. Jade was very friendly and helpful.

À propos de l'entreprise

  1. Fournisseur d'excursions culturelles
  2. aussi dans
  3. Agence de voyages

Écrit par l'entreprise

USA Summer Camp offers the ultimate 12 week camp america experience. Fun, laughter, new friends and travelling the USA. Join the family today.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

197 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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4,4

Tous les avis

(197)

9 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

PLEASE AVOID THIS BULLYING COMPANY

This review is based on my daughter and the way this company has treated her. I truly wish she had never contacted this company. She had always talked about taking part in a camp in America and when her university supplied her with details of this company then she decided to go for it. The truth is this company is just after your money. She had a telephone call where she discussed basic details and she was convinced to pay a £50 deposit towards her application. She then said she wanted to talk about the various payment options available to her so another telephone appointment was booked a week later to discuss the various payment choices however the company never called her. Then they started to take money from her account using the card she paid the deposit on without her knowledge, when trying to call the company about this no one answered. She then sent them an email which she did get a response to saying it was all her fault and she had signed an agreement - she hasn’t signed anything!! She’s had to freeze her bank card to stop them taking anymore money. She’s asked for a full refund but surprise surprise apparently no refunds! My daughter may have lost £150 but at least she didn’t make the mistake of ending up in America with this company who I truly believe would have abandoned her there once they got their money.

12 août 2022
Avis spontané
Noté 1 sur 5 étoiles

Avoid

Avoid. If like me you are a parent you should encourage your son daughter to avoid this company. My 18 year old son went to work at a summer camp in New York State as a camp councillor. He lost is luggage in transit from the airport and Camp USA did nothing to help. He was placed in a camp where 40% of the kids had suffered either physical or sexual abuse. Despite this he loved working with these kids. That was until they took his phone off him for using the broadband. There was no phone signal at the camp. His mother is very poorly at present and it was important that he could keep close contact with his family. Despite this they refused to give his phone back. We offered a donation to cover the broadband cost and provide a charitable donation for the work they do with the kids. They refused. His only option was for him to leave early. They provide no duty of care to their camp workers whatsoever. Pure exploitation. Camp USA now want to charge him $250 for early termination fee.

27 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Made the process easy

These guys made a really daunting process a lot easier, got to camp with no trouble and am enjoying it so far :)

9 juillet 2022
Avis spontané
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Réponse de USA Summer Camp

Thanks. We're so happy to have helped you.

Noté 1 sur 5 étoiles

This has by far been one of the worst…

This has by far been one of the worst experiences from recent memory. Going to America I had some expectation of being placed on a great Camp as outlined by USA summer camp. Upon arrival it was the complete contrast, extremely dirty living conditions and a hostile environment left me wanting to cut short my trip just a week in. But this is when the problems only began, with rude comments and quite frankly not helpful reperesrntives from USA summer camp they where concerned more about getting more money out of my self than actually helping me through this and discussing possible options on what I can do. Arriving home I have received nothing but a barrage of emails saying that I need to £500 just for leaving and coming home, this is a complete disgrace considering how much I spent on coming out to the USA through this scam of a process. I would recommend to anyone thinking about doing this DO NOT it’s not worth the time and money wasted and the stress they cause.

15 juin 2022
Avis spontané
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Réponse de USA Summer Camp

Hi Robert.
We are sorry to see that Camp wasn't for you. We would have loved you to have stayed because your camp has had so many happy staff over the years from us.
We have staff who struggle to adapt to start but end up loving their environment but we're sad that it wasn't for you.

Noté 5 sur 5 étoiles

Very helpful

Very helpful, made the whole process very easy. I can’t wait for my summer experience to begin

1 juin 2022
Avis spontané
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Réponse de USA Summer Camp

You're going to have the best summer at camp! Thanks for choosing USA Summer Camp

Noté 4 sur 5 étoiles

very informative and helpful

very informative and helpful, They are always quick to reply to emails to answer questions or queries

12 mai 2022
Avis spontané
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Réponse de USA Summer Camp

Thanks Jennifer. We're pleased to help you. Thanks for choosing USA Summer Camp :-)

Noté 5 sur 5 étoiles

I cannot recommend these enough

I cannot recommend these enough! They hold your hand through every step of the process and their customer service is the best I have seen! I have a lot of friends struggling with Visas due to their sponsor however, USA summer jobs are the only company that is getting their students over to the U.S. Jenny was my agent as was extremely helpful and enthusiastic. She had weekly calls with me to check how my application process was going and truly made the daunting process easy! A truly great company with great people! 5/5!

11 mai 2022
Avis spontané
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Réponse de USA Summer Camp

Have a great summer Oscar. It sounds like its going to be an incredible one in Chicago!

Noté 5 sur 5 étoiles

All staff working with USA Summer camp…

All staff working with USA Summer camp has been extremely helpful. They are fast with their replies, patient, and very informative with any questions that I have asked. I highly recommend choosing the USA Summer camp!

3 mai 2022
Avis spontané
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Réponse de USA Summer Camp

Thanks Niamh. We're so happy to help you go to camp in america. Thanks for choosing USA Summer Camp 😎

Noté 5 sur 5 étoiles

Really helpful/useful Pre-Departure…

Really helpful/useful Pre-Departure Orientation video. This has helped me with a few unanswered questions and I’m really glad I took the time to listen to the video!

29 avril 2022
Avis spontané
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Réponse de USA Summer Camp

You're welcome! Have an amazing summer at camp

Noté 5 sur 5 étoiles

Really helpful

Really helpful when doing my application with the update calls every few weeks

29 avril 2022
Avis spontané
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Réponse de USA Summer Camp

Enjoy Summer Camp Amy! We're so happy you chose USA Summer Camp

Noté 5 sur 5 étoiles

Productive Summers

I am an undergrad University Student in the UK and Camp USA has given me the opportunity to experience American life! Highly recommend it for youth who loves to travel around the world! The best part? It's paid!

5 mars 2022
Avis spontané
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Réponse de USA Summer Camp

Thanks!! Enjoy your summer at camp

Noté 5 sur 5 étoiles

US Summer Camp

Very easy going and understanding staff. Helpful in every step of the way. Made it fun and excited throughout the whole process of my application.

10 février 2022
Avis spontané
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Réponse de USA Summer Camp

Thanks a lot. You will have the best USA Summer Camp experience ever!

Noté 1 sur 5 étoiles

They will steal your money

Hi Mr. USA Summer Camp! Thanks for your reply to my message below. That was very nice of you. Despite your nice words, I still think you are an absolute scam and are effectively stealing money from young people and promising them placement in a summer camp that will never take place. Why would you do that Mr. Summer Camp? I'm starting to think that you're not a very nice person at all. Kind regards, Dreg Gavis.

7 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Fast and efficient

Only one month after I started to apply I was already placed.

2 février 2022
Avis spontané
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Réponse de USA Summer Camp

Boom. Thanks a lot for choosing USA Summer Camp for your summer J1.

Noté 5 sur 5 étoiles

My experience of USA Summer Camp

USA Summer Camp is the best organisation ever to help you find a place at camp. From the very beginning when I first signed up for camp they were all very friendly, informative and helpful. I was a bit daunted by the application because it involves a lot of detail but they made the process so much easier for me by guiding me through everything step by step. Niall in particular was a great help and his enthusiasm for camp influenced me so much to want to go myself and put all my fears about stepping out of my comfort zone to rest. I was placed at a great camp very quickly due to USA Summer Camp’s help. I highly recommend them.

2 février 2022
Avis spontané
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Réponse de USA Summer Camp

Thanks Amy for using USA Summer Camp. We're so happy you have got an unbelievable summer camp!

Noté 1 sur 5 étoiles

DO NOT TRUST THE COMPANY

This company is a money grabbing, thieving business that exploits young people wanting to travel. They do not even deserve the 1 star rating, but unfortunately it won’t let me rate them any lower.

I was 17 years old when I enrolled in this program, in 2019. Unfortunately, my camp closed due to the pandemic. I contacted USA summer camp to request a refund since I hadn’t had my visa, flight etc I didn’t think this would be a problem, as it had not been a problem for all other companies in a similar position, this is when the realisation hit that this in fact is not like any other company, they are a thieving, money grabbing, evil company that take advantage of that fact they are dealing with young adults, so they think they can get away with their dishonest, money grabbing ways.

There response was “as a gesture of good will” they will defer my booking to another year. I am now taking legal action as this is in-fact a breach of contract, I had signed a contract to take part in USA summer camp in 2021, I had not agreed to any other year so deferring my payments is not an option. For a little background story, when I applied for USA summer camp I lived with my parents and had completed my apprenticeship, I was looking at having a few months travel and then coming back to full time employment. So deferring my payments is not an option due to a change in circumstances, I now live on my own, have bills to pay and work a full time job so it is not practice for me, hence why I signed a contract for 2020!!!! I have emailed and called the company several times and have received little to no response.

I would advise everyone to please take legal action, just as I have had to do.

31 janvier 2022
Avis spontané
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Réponse de USA Summer Camp

We're sorry you're unhappy. We believed and still do that we do a fantastic job for people. It's tough to get the brunt of the pandemic which has caused so much disruption. Most of our participants understand but we have done our best throughout.

Noté 5 sur 5 étoiles

Best Company for J-1

Brilliant company to start you off and get you placed in a camp. Had everything done and was placed within 3 weeks from when I first applied. Can’t recommend enough.

31 janvier 2022
Avis spontané
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Réponse de USA Summer Camp

Thanks. We're pleased we could help and are pleased you completed everything so quickly for us! Enjoy your summer.

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