Despite good response times during the trial, I am now waiting a full week for a reply to my questions and still no answer. If this doesn’t improve I will move , I can’t see other companies being much... Voir plus
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After struggling for years trying to do our accounts on Excel we discovered Hammock, Oh! magic. It's sooo intuitive, taking bank details straight from the account to the display, and noting what they... Voir plus
As an accountancy practice we have been following Hammock over the past three years or so. Even before MTD for ITSA eventually became mandatory. The guys at Hammock are very friendly, helpful and expe... Voir plus
I signed up early with MTD.All was smooth. Divorcing mid financial year meant that some properties that had been shared became solely mine. Hammocks portfolio system made this seamless despite my an... Voir plus
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I love this system
I love this system. Now Matt has got me started it’s all automated from now on with little interaction required from me. The App is great too and although optional it keeps you informed on the go and I thoroughly recommend you use it. This morning it even text me to tell me there was a new transaction to look at. My accountant asked me to change system provider, now I understand why.
Outstanding customer service
Hammock's accounting software is refreshingly easy to use and the user interface is very intuitive making it easy to adapt from the previous software.
What truly sets Hammock apart is their outstanding customer support. Matt was extremely helpful with getting the properties set up, going above and beyond and making sure it was all set up correctly.
I would highly recommend Hammock to any landlord looking for a user friendly software with exceptional customer support.
Flawless st up.
Matt spent around 2 hours with me, linking the bank and transactions into hammock.
Everything was reconciled and we discovered several missing rent payments from the letting agents that I use. Apparently they were “computer glitches”. Yeah ok. Anyway these were immediately paid to me.
So tandem works brilliantly and has found a load of missing rent payments. It will also notify if rent payments are late going forward.
Extremely happy landlord.
Thoroughly recommend.
An excellent experience
The client manager couldn't have been more helpful or thorough especially when dealing with money illiterate customers.
Hammock is an excellent and cost effective tool for property management
Hammock is an excellent tool at a reasonable price. I am not at all tech savvy but I have to say, I actually enjoy using Hammock because it works, so it's really satisfying. I couldn't have learnt how to do all this without the dedicated support of the brilliant staff at Hammock. Diane goes the extra mile and will continue to follow up any issue (of my lack of comprehension) until we are both satisfied that I have resolved it. I had QuickBooks before but find Hammock and particularly the support you receive with it, comprehensive, fun and simple to use.
I'm new to Hammock
I'm new to Hammock, and this software already is easy to navigate & great for Landlords.
Matt was a great help to me, super patient in helping me in my set up and reasuring me along the way. Nothing was too difficult and he went above and beyond in giving of his time. I can see once set up this will be a lot easier and time saving than paper accounts!
I would like to thank Matthew for his…
I would like to thank Matthew for his support with my accounts, he is very patient, give's you his full attention and explains everything in detail.
Excellent software
Excellent software, which makes a Landlords life a whole lot simpler 👍!
Once you’re setup, a lot of transactions are automatically tracked & linked to properties, making ongoing maintenance so much easier, you manually deal with the minority, not the majority 👍. All transactions are then fed through to your tax statement, within Hammock, for your friendly accounts to complete your return 👍.
If you have any anomalies with transactions or queries, the Hammock support team will help you to resolve quickly. The Hammock team are friendly, quick & responsive to your needs, such a refreshing change 👏👏👏
Best Property Accounting Platform
This is the 3rd piece of property software accounting package I've used and it is without doubt the last one I expect I'll use as there's no need for me to change again. Coming from spreadsheets which I'm very fond of was a wrench but oh it was so worth it. So much time saved through simple and intuitive systems and all the possible reports any accountant will ever need. All documentation attached as well.
And the icing on the cake is their support is excellent and extremely quick. I have no hesitation in recommending them wholeheartedly.
My accountant recommended this software…
My accountant recommended this software as it links straight to our bank account via open banking and it would do all the heavy lifting for us when it came to the end of year accounts. The system automatically tracks our income and we manually track expenses and deposits. We can store our tenancy agreements, insurance & gas & electric certificate paperwork and set up reminders for due dates. The shared ownership of properties and portfolios is all handled by the system. Once you have input the percentages correctly you need never look it at again as it will correctly do your financials for you. The support from Hammock is fantastic, I have a large portfolio and the thought of adding all those properties was daunting however the team helped me out and it was practically done for me. Diane Brocklehurst has been just fantastic in helping me out whenever I have any questions. She even answered the phone on her day off! I could not have endured that huge task of tracking a whole years transactions without her. I have suggested an improvement to help landlords navigate the site and it is being sorted so Hammock are very responsive to landlords needs. I have already recommended Hammock to a friend and she loves it too!
Super easy and great backup assistant!
This is a fantastic system for any landlord. They are happy to help at any time and give clear guidance to any problem you may have. Diane is a fantastic asset to the Hammock team and is always happy to help. Sometimes I really don’t know what I’d do without her. Keep up the good work and thank you.
If you are a landlord you NEED this…
If you are a landlord you NEED this product. It is a fantastic system which is constantly evolving and the customer service is outstanding. Used for over 3 years now and so glad I found it.
Outstanding company and product!
Really cannot recommend these guys enough. I'm a professional landlord and their product and service is outstanding. Particularly like to mention Diane Brocklehurst who always goes above and beyond to help in any way she can. Excellent product, excellent company and the best people!
The best landlord managing tool.
I have been looking for a letting account package to take over from my spreadsheet for several years. I have tried and road-tested several of these, but at last I have found the right one for me. The support from Hammock is superb. The programme copes with shared ownership of properties and computes the tax due by each owner.
The programme creators are fantastic at responding to my questions and talk me through any issues I have, efficiently. They even set up one-to-one zoom calls to explain. They charge per property and not per let unit which makes all the difference to me with HMOs. So far they have either dealt with or promised to look into all the questions that I had. Highly recommended.
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