Excellent customer service. There was an error with my address and they went above and beyond to make sure my package got to me. This is an honest company that stands behind what they sell. I will be... Voir plus
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Lisez les avis des autres
US Lock Supply provided excellent service. The original commercial door parts I ordered arrived exactly as described, securely packaged, and within the expected delivery time. Their communication and... Voir plus
The sales people were very helpful in determining what I needed to complete the panic bar and electronic coded exterior entry hardware. The hardware was at a fair price! The order was processed and d... Voir plus
I was sent the wrong lock because it was in a mislabeled bag. I called Customer Service and they shipped a replacement overnight. The new lock fits perfectly and was in excellent condition. Great se... Voir plus
À propos de l'entreprise
Coordonnées de contact
1195 Airport Rd Unit B1, 08701, Lakewood, Etats-Unis
- 7189570007
- cs@uslocksupply.com
- uslocksupply.com
4,8
Excellent
164 avis
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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Filled our required needs with a decent…
Filled our required needs with a decent cost within a decent time
24 juin 2025
Avis spontané
great service good updates fast shipping
great service good updates fast shipping
20 juin 2025
Avis spontané
Customer service called to review my…order
Customer service called to review my order. I was glad he did because there was a little confusion on the web site listing.
18 juin 2025
Avis spontané
YES IT I WAS SATISFIED.
YES IT WAS THERE FOR HELP.
ANWSERING ON TIME
ORDER WAS ACCUTERED IT
ORDER WAS DELIVERING ON TIME
(JUST ONE LITTLE DETAIL OVER THE ITEMS. THEY WERE SPRAY PAINTED IN BLACK OVER IN A BRASS FINISH AND THAT PAINT MIGHT NOT STAY THERE FOR SHORT TIME PERIOD, SO CUSTOMER COMPLAINT SOONER OR LATER.) THAT'S ALL
18 juin 2025
Avis spontané
Quick service
14 juin 2025
Avis spontané
Great selection
Great selection, ordering was easy, and product arrived quickly.
9 juin 2025
Avis spontané
ordered a new lock
ordered a new lock, it arrived when i was told and is exactly as described on site
6 juin 2025
Avis spontané
Great customer service and very fast…
Great customer service and very fast shipping! First time ordering with US Lock Supply, but wouldn’t hesitate to again.
10 juin 2025
Avis spontané
US Lock Supply is a pleasure to deal…
US Lock Supply is a pleasure to deal with. It is so easy to place an order and have it done in a timely manner. Not to mention, it is priced very competitively.
28 mai 2025
Loconix heavy duty outdoor gate closer
I bought the excellent Loconix heavy duty gate closer for my front pedestrian gate. The door itself it very heavy, made of steel, with a wood facade…lock on it is electronic. I needed something that could automatically close, with an adjustable delay. This item did the trick. Very, very well-made and solid (the door is more than 100 pounds). Nothing else like it that I could find scouring industrial sites.
22 mai 2025
Avis spontané
I noticed an extra charge for tax
I noticed an extra charge for tax. I called them out and then they canceled my order without my consent. I would find another company to buy form not a good person to do biz with!
19 mai 2025
Avis spontané
Réponse de US Lock Supply
Hi Chris,
I am sorry to hear about your recent negative experience. I wanted to clarify that we do not handle sales tax calculations directly. This process is managed through a third-party software called Avalara, a well-established company that specializes in sales tax for many e-commerce businesses.
Regarding the cancellation of your order, we believed this was the most prudent step given your comment about being scammed. We certainly didn't want to proceed if you felt uncomfortable with the transaction.
Sincerely,
Norman
Professional service
Professional service, we had a unique order and were contacted to make sure we didn't make a mistake with the order. We confirmed it was correct and appreciated the concern. The job went as planned and the customer was very pleased.
9 mai 2025
Delivered quickly and packaged well.
8 mai 2025
Happy to have found US Lock Supply.
I have ordered 3 items from US Lock Supply, all items were received in a timely manor, and were well packaged and new. No surprises, which is a good thing. Better pricing than our usual suppliers.
8 mai 2025
The service was excellent
The service was excellent. Loved the free shipping. The shipping was fast. All went well.
5 mai 2025
Just What I Was Looking For!!
I found just what I wanted at a reasonable price. I was very pleased with my selections. Delivery time was also good.
7 mai 2025
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