V Revive Avis 

Raman did a good job from sales to delivery of the product

Extremely good service by there from the team of chch. She explained my parents with such patience. The products are very high quality from Korea we decided to buy the da Vinci massage chair the installation was so fast and perfect. The delivery guys even took the rubbish away and explained my old parents everything how to operate. Glad to have bought from these guys and last i surely will reco5because of the service and product knowledge and variety of chairs they have

No pressure sale.
The team was very nice in explaining all the difference in the massage chair and we had no pressure of buying after trying multiple models we id quite some research and compared multiples models and the price point these guys were overall best in terms of price and value for money . We bought the grand royal chair and it has already been to great use will surely suggest everyone anting to buy a chair these guys are the best

Raman and his team were always a text or call away. Explained technical issues of shipping delays. Despite being a little late, the current shipping situation, I was happy with information. Once the chair had arrived in the country, they worked tirelessly to get it to me. Roman's commitment to customer service was outstanding. Well done.

I'm very happy with my experience with V Revive. The communication has been good and service was quick and easy to deal with.

Good customer service, good delivery service and I am happy with product. Great price, good quality and the staff(Raman) is very helpful

awesome service very good staff and on time delivery

I bought omega massage char got a free eye massager I use it all the time and fall asleep after work. Thank you Raman for great service and doing the best for me I love the stretch and heating feature. I am so so happy my friend also bought one from Raman after he saw my chair

Had a great experience and service from the team, very professional and knowledgeable about the product they sell and make sure customers know what they are buying is a right product for their use , highly recommended great work team and thank you for your service

Raman was very helpful explaining the chairs and the delivery went very smoothly and on time

The prices are really good along with good customer service

Good experience while trying the chairs at the showroom. We got our very first massage chair delivered today and its just a great relaxing device. Would love to thank the delivery team who were very cooperative and helped us get the chair to the 2nd floor and installed it with ease.

Terrible customer service and an incredibly stressful experience.

I waited almost 4 months in total for my massage chair, and for the last 2 of those months I was simply trying to get my money back. Instead of resolving the issue promptly, the company kept delaying everything with endless promises, changing timelines, and excuses. Every conversation ended with “soon,” “please wait,” or “we are working on it,” but nothing actually happened. They ignored emails, so I needed to go to the shop a lot of times.

Raman, the seller from V-revive, Riccarton Mall, Christchurch is especially good at talking people into buying the product and then continuously reassuring customers that delivery is “almost there” — “maybe tomorrow,” “very soon,” “already on the way” — while dragging things out for as long as possible instead of processing a refund.

To make matters worse, they initially tried to withhold part of my refund for so-called “free gifts” that had originally been promoted as complimentary bonuses during the sale.

I responded by formally refusing to pay for the gifts and attaching consumer protection information stating that a company cannot later charge customers for complimentary promotional items. After that, they dropped the issue and did not deduct any money from my refund.

To avoid any further arguments, I still returned absolutely everything they had given me — including the aroma candles and even the massage gun, which had already been used. Honestly, I expected them to tell me to keep at least some of it, but instead they happily took everything back without hesitation.

The whole experience felt extremely unprofessional and exhausting. Be very careful before purchasing from this company, especially if there is any chance you may need a refund later.

Very happy with the service from V Revive Massage Chair Company. The delivery team was punctual and handled the chair with great care during transport and installation. Setup was completed smoothly, and the staff patiently walked us through all the chair functions and features. Their after-service support has also been fantastic and very easy to deal with. Would recommend V Revive to others looking for a premium experience.

The service is good, patient and friendly. Would love to recommend to friends and families. Thanks

I love the footy massager. We got ours a Few days back and it's loved by everyone in the family.

Nice massage chair. Delivery was spot on and the team was very kind to give a full demo.

Recommend the nightstand massage chair. Got mine a few weeks back and it’s awesome.

A bunch of scammers!! They took our money and didn’t provide the product. Have sent countless emails, rung, spoke to staff. Years of back and forth.Promised refund yet nothing. I have all the receipts and correspondence. Never trust these scammers. Comment if you would like me to privately send you proof

Fantastic massage chair. We use it every day. Screen stand broke and has now been replaced . Ramen was lovely and helpful