Vacation Wiser Avis 

200
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Year 4 of summer vacations. No complaints! Very convenient! Madeline and Jeff have been great every single year! My children have enjoyed Chicago, Gatlinburg, Glacier National Park in Montana, and now... Voir plus

Noté 3 sur 5 étoiles

So the travel agent was wonderful!! Responded to every text message and email with no problem at all. I specifically stressed the issue of having a person traveling with me on vacation who’s afraid of... Voir plus

Noté 4 sur 5 étoiles

I like being able to look up the locations and decide where I want to go. The way it was when I went on my first vacation. It was way easier. My agent I have no complaints but I enjoy navigating the d... Voir plus

Noté 5 sur 5 étoiles

Once I've learned about vacation wiser I've never looked anywhere else to book a trip. With the WONDERFUL and I mean WONDERFUL help of Jeff Austin all my bookings have been a success & accurate. He is... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

VacationWiser.com the premier Travel Now; Pay Later solution. Enjoy the convenience of easy payroll allotments and no finance charges. Offering up to 12 months to pay. Monthly reporting to the credit bureaus designed to build your credit history. VacationWiser.com a full service travel agency and your one stop financing solution!


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

200 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,9

Tous les avis

(200)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Customer Service

Very friendly people and stay on top of getting you any information you need. Definitely recommend and will definitely be using them again.

7 mai 2022
Noté 5 sur 5 étoiles

Great service

1 mai 2022
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Réponse de Vacation Wiser

Thank you for your nice review. We welcome all reviews, good and bad, but we especially like the good ones. We appreciate it.

Noté 5 sur 5 étoiles

All was great

All was great. Mariem is a top grade person. I can't wait to go on our trip. Thanks again!

11 avril 2022
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Réponse de Vacation Wiser

Thanks for the nice review. We welcome all reviews but we especially like the good ones. I will be sure to pass on your comments to Mariem. Have a great trip!

Noté 5 sur 5 étoiles

Very easy to work with

Very easy to work with. Simply give them an idea of what your looking for and they do the rest.

16 mars 2022
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Réponse de Vacation Wiser

Thank you for your nice review. We appreciate all reviews, both good and bad, but we especially like the good ones. We take pride in enabling more people to travel. Hope you have a great trip!

Noté 5 sur 5 étoiles

Orlando Trip-WONDERFUL RESULTS

The trip was planned to Orlando. AWESOME communication. Madeline is GREAT to work with. She stayed abreast of the airline changes and contacted me immediately. Madeline reschedule our airline booking to direct flights, hotel and park reservations were also scheduled. Needless to say how great it is to pay for a trip using payroll deduction.

4 février 2022
Noté 5 sur 5 étoiles
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Réponse de Vacation Wiser

Thanks for the great review. We really appreciate you taking the time to give us a review. It helps us to make sure our service levels are "on track". Have a great trip!

Noté 5 sur 5 étoiles

Family vacation

I went through vacation wiser to get my flight tickets for vacation. They worked with me In getting exactly what I needed and wanted. And kept me informed of any changes.

14 novembre 2021
Noté 4 sur 5 étoiles

The customer service was professional

The customer service was professional! Maddie and John were knowledgeable and guided me through the process with ease. I will definitely use and recommend Vacation Wiser for travel needs!🙂

5 novembre 2021
Noté 5 sur 5 étoiles

Vacation Wiser is awesome & Marilyn was wonderful!

Marilyn was very professional & helpful. Even when I gave her the wrong dates by mistake, she was able to change everything to accommodate us within a day! Vacation Wiser is easy to use and they take care of all of the details, allowing me to focus on other things. I would definitely recommend them & would use them again in the future.

17 octobre 2021
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Réponse de Vacation Wiser

Thank you, Sheri, for your wonderful review. We appreciate all reviews, both good and bad, but we especially like the good ones. We are so happy you had such a positive experience. We take pride in providing FUN and AFFORDABLE vacations for our customers.

Noté 1 sur 5 étoiles

The communication is awful!

The communication is awful!! I have to email several times before I can get an answer from someone! Not to mention the package I picked and am paying for had extras included that aren’t showing up on my confirmation and I can’t even get a response to that!

10 octobre 2021
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Réponse de Vacation Wiser

Thank you for your review. We appreciate all types of reviews, both good and bad. First, I apologize that we have not provided you with an excellent customer service experience. We strive to make all customers feel special and that clearly has not happened here. Second, what can I do to fix the situation? I will reach out to you in a separate email to see what can be done before you travel. Jeff Austin/General Manager

Noté 5 sur 5 étoiles

I have been using Vacation wiser since…

I have been using Vacation wiser since 2017. everyone is very helpful, it is so easy and payments are very reasonable and makes it easy to have a great vacation without having to spend all your money upfront

14 août 2021
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Réponse de Vacation Wiser

Thank you for your nice review. We welcome all reviews, both good and bad, but we especially like the good ones. I am glad you find our Travel Now Pay Later program to be an effective way to have a great trip without having to use a credit card or take money out of savings. Enjoy your trip!

Noté 3 sur 5 étoiles

HouseKeeping did Unit 8D a DISSERVICE

The Unit looked exactly like the website UNTIL… Housekeeping did an awful job. Both bathroom floors were filthy with dirt and grit. The master bedroom had a bedspread that had visible stains all over it. I put this disgusting spread in the closet and went to Walmart for blankets for my family. The window seal in the master bedroom was filled with dust. The living room curtains had a cord across the top that wouldn’t allow the curtains to close properly. I wish I would have packed clothes pins so that the people from the beach could not look in. Oh and I really wish the email I received Day One for directives would have stated DO NOT LOCK THE DOOR KNOB. My family and I locked the door knob and got locked out of the Unit. I called the 800 number and I had to prove I had reserved this Unit because my name was not on the reservation. I had to search old emails to give them the travel agents name and number. This took 30 minutes and I had to wait another 30 minutes for a manager to allow my family entry. This happened within 2 hours of arrival. The trip was not a disaster. We had fun. Just wish it was cleaner and more towels, toilet paper and a trash bag was left in the closet for JUST IN CASE stuff.

9 août 2021
Avis spontané
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Réponse de Vacation Wiser

I am very sorry you were disappointed with the Vacation Home in which you stayed recently. The booking was made through Vacasa and we have always had excellent feedback from this company. I went back to look at recent reviews for this property and they have all been good to excellent. I know that housekeeping is a priority for Vacasa and it is upsetting to see they fell down on the job this time. I am glad you still managed to have a good time in Myrtle Beach.

Noté 4 sur 5 étoiles

Great service.

1 août 2021
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Réponse de Vacation Wiser

Thank you for your kind words. We welcome all reviews, both good and bad, but we really prefer to get good ones. I am glad we were able to provide you with a FUN and AFFORDABLE vacation.

Noté 5 sur 5 étoiles

Was very pleased in my travel…

Was very pleased in my travel representative working with me and responding to the concerns that I had.

19 juillet 2021
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Réponse de Vacation Wiser

Thank you Michell for taking the time to provide a review. We welcome all reviews, both good and bad, but we really like the good reviews. I am glad you were pleased with Maddi. I know she really cares about her customers trips. Have a great trip!

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