Amazing service. Unit arrived with 30 hrs of ordering. Well packed etc. Would recommend and will use again.
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Lisez les avis des autres
Good value, quality product and great service. The radiator I bought was missing one of the chrome end caps (manufacturer error) - a quick phone call, no quibble… two spare caps arrived within 24 hour... Voir plus
Agreed to give full refund due to faulty TRV valve then stopped replying to messages on eBay when requested return address. Having to dispute the transaction with my bank now. The guarantee they offer... Voir plus
L'entreprise a répondu
Excellent products and very competative prices - these were quality TRV valves, weighty & solid, not at all like the cheap looking ones you can get elsewhere for almost the same price!! Well packed &... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
We sell a large range of Radiator Valves. Priding ourselves on our choice, quality and customer service.
Coordonnées de contact
Unit 3 Parc Caer Seion, LL32 8FA, Conwy, Royaume-Uni
- 01492 593336
- info@valvekings.com
- valvekings.com
4,5
Excellent
293 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Les gens ont aussi consulté
The response time was very good
The response time was very good - the correct part was received - overall a very positive experience and would use Valve Kings again if the need arose.
20 septembre 2021
Good and Efficient.
11 septembre 2021
Excellent service and product
Lots of choice on website, valve dispatched quickly and efficiently and was just what we needed.
10 septembre 2021
Very happy with our product
20 août 2021
Ordered a value in bronze
Ordered a value in bronze
But was sent in silver
Cost me £8.95 to send back and get their mistake rectified
But was only refunded £5.00
Called and the gentleman i spoke to was very rude.
29 juillet 2021
Avis spontané
Réponse de Valve Kings
Our customer was advised of the return procedure via email for the pair of valves ordered which clearly stated that the refund would be in full, plus a maximum of £5.00 for the return shipping. This would more than cover the postage cost of the order. This was accepted and the items posted by the customer on a specialist, premium service which they decided to use. We referred the customer to the original email which had originally been sent prior to postage to explain the refund but we will not tolerate unnecessary aggression towards our members of staff.
Competitive pricing and excellent…
Competitive pricing and excellent presales information on the product i needed.
25 juillet 2021
Excellent product
Excellent product, good price and super speedy free delivery. Highly recommended!
7 juillet 2021
The valves arrived quickly
The valves arrived quickly. They haven't been fitted yet but look like reasonable quality.
15 juin 2021
Fantastic delivery as well as good…
Fantastic delivery as well as good price for product very impressed
10 juin 2021
They charged me for postage on a refund…
They charged me for postage on a refund which I paid for then didn’t want to know. Awful customer service . I would not recommend and would never use again
19 mai 2021
Avis spontané
Réponse de Valve Kings
Good Afternoon Janice, Thank you for your feedback. I have looked into your order and you have returned the item which you yourself ordered incorrectly. It was returned with some slight damage which is why your refund was less £6.00. This is the cost of having the item refinished. Amazon stepped in and covered the £6.00 as a gesture of good will so neither yourself or our company were out of pocket for the issue with your chosen return courier.
Excellent
Arrived on time, packaged very well, both rads as they should be - good firm who do what they say 👍
16 mai 2021
Started off good
Started off good. Rung me out of the blue to say the item was out of stock despite the website saying it was in stock.
Then silence.
Sent an email chasing said item, was told it should be here two days ago... still waiting.
You just need to do what you did in the first place and keep people updated!
Sent an email to say, still no delivery...
Silence.
7 mai 2021
Item was as described and very nice…
Item was as described and very nice appearance, well packaged and prompt delivery.I would purchase from Valve Kings again and would recommend them.
6 mai 2021
Quick delivery and a good product
27 avril 2021
Ticked all the boxes.
Fast delivery. Great product. Good price. What more can you ask for?
23 avril 2021
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