Valyōu Furniture Avis 

782
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ The Absolute Ultimate Cloud Couch! I am completely in love with my Feathers Sectional. The seat comfort is out of this world—it has the perfect, deep, sink-in cloud feeling while still holding... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been using this feather sofa for a year now, and I’m still very happy with it. It’s comfortable, looks great, and is really easy to clean, which is especially important for a family with kids!... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

“I was sent two sofas in the wrong fabric, through no fault of my own. Because of Valyou’s mistake, I paid $1,300 to have the sofas picked up from the port, assembled, later disassembled, and prepared... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am a repeat customer with Valyou Furniture. I just bought my second Charm bed. I knew exactly what I was getting, the color, the quality, etc and I was not disappointed. Price is right, quality... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Magasin de design et de décor intérieur

Écrit par l'entreprise

We all love great furniture. The kind that catches your eye in catalogs, and makes million-dollar listings look the part. The thing is when it comes to getting your hands on this kind of furniture – the kind everyone loves to live with – you realize your local shop doesn’t stock it, it’s way overpriced, and takes 3 months to arrive. We started Valyōu to turn this all around. How? By making furniture that’s as inspired as it is cost-effective. We take cues from the latest trends and leading designers, partner with the most premium brands, and hire the most skilled furniture makers. The result? Quality furniture at really fair prices. It doesn’t sound too crazy from where we’re sitting.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

782 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(782)

41 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beautful couch

Beautful couch. I chose the gray 110 sofa as I have a fur baby. So the elegant off white color wouldn’t work for me. Extremely comfortable. Delivery within 4 weeks of purchase. Only one downfall is that the couch sits a tad lower than a standard couch. Definitely in love!

27 décembre 2023
Avis spontané
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Réponse de Valyōu Furniture

We appreciate your amazing review, Rose!

Noté 5 sur 5 étoiles

We love our new couch so much

We love our new couch so much! They gave me a great deal I couldn’t refuse and the couch definitely was worth the wait. It’s so comfy, you don’t want to get up after getting cozy.

2 janvier 2024
Avis spontané
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Réponse de Valyōu Furniture

Thank you for your patience, Will! We are confident that it's going to be worth your wait.

Noté 5 sur 5 étoiles

Prompt shipment of quality products

Valyou arranged shipment of our sofa 2 days after our purchase instead of over 1 week. Everything arrived in proper order and the delivery people were very polite and helpful.

21 décembre 2023
Avis spontané
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Réponse de Valyōu Furniture

Can't be happier for you, Michael! Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Very happy with two purchases

My daughter bought a sectional a couple years ago and has loved it. She has a dog and finds it easy to remove and wash the covers pretty often. I just ordered her a matching ottoman for Christmas and the company went to great lengths to make sure we were ordering the correct color to match the previous purchase. The shipping was expensive but quick and she received the ottoman before Christmas.

22 décembre 2023
Avis spontané
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Réponse de Valyōu Furniture

Thank you for being a valued customer, Danielle!

Noté 5 sur 5 étoiles

I just bought this amazing coffee table…

I just bought this amazing coffee table from Valyou furniture because I needed an upgrade. I have bought furniture from Valyou before so I knew the quality was good. This coffee table fits perfectly in my space, so my family can enjoy board games, card games, with lots of room for snacks during movie night. I love this table because it’s sleek looking wood and very sturdy. I highly recommend checking out Valyou furniture for any items for your home. Delivery is always really good and on time!

14 décembre 2023
Avis spontané
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Réponse de Valyōu Furniture

We are inspired by your review, Adrienne! We are delighted to know that you are happy with our product and experience.

Noté 4 sur 5 étoiles

Overall great service

Overall great service - they were great at communicating the whole entire process!

21 décembre 2023
Avis spontané
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Réponse de Valyōu Furniture

Appreciate this a lot, Hannah!

Noté 1 sur 5 étoiles

Don’t do it!

This company is definitely a scam. They have not sent me my order placed in Nov. 2022. Then they claim they can’t refund it because they don’t work with my credit card company, and I have a very common credit card. When I leave this review they will claim they cannot find my order associated with my name to try to discredit my review, but please save your time and money. I’ve been trying to resolve this for over a year.

22 décembre 2023
Avis spontané
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Réponse de Valyōu Furniture

We regret any frustration you've experienced, Billie. It appears that most of your orders were successfully received, except for the bed. Unfortunately, ongoing delays with the manufacturer have affected the delivery of the bed.

Currently, we see that you've requested a cancellation, and you agreed to our advice that we would process your refund through the dispute resolution. Please note that we no longer use the payment processor initially used for your order, and we are unable to refund you through the original mode of payment.

Your feedback is valuable to us, and we will use it to enhance our services. If there's anything else we can assist you with, please let us know.

Noté 5 sur 5 étoiles

Shoutout to Cameron and Gary

Shoutout to Cameron and Gary. They were early on the delivery. Caught them in the elevator and were super easy to work with and explained the assembly process to me. Thanks again!

13 décembre 2023
Avis spontané
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Réponse de Valyōu Furniture

Appreciate your 5-star review, Jonas!

Noté 5 sur 5 étoiles

Good choice for comfort

Good choice for comfort, quality and aesthetic! 100%! the delivery was also super smooth and well organized!

13 décembre 2023
Avis spontané
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Réponse de Valyōu Furniture

Yay! Thank you for your glowing review!

Noté 5 sur 5 étoiles

Feathers sectional

The sectional and chair that we got arrived at my house super fast and the set up was probably one of the simplest ones ever. The couches feel comfortable and soft. Great customer service and great products highly recommend

6 décembre 2023
Avis spontané
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Réponse de Valyōu Furniture

We appreciate your review, Manny

Noté 5 sur 5 étoiles

Great value

Great value, exceeded our expectations, incredibly comfy.

4 décembre 2023
Avis spontané
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Réponse de Valyōu Furniture

Appreciate your feedback, Craig! Just so delighted you love your new furniture.

Noté 5 sur 5 étoiles

We love our new couch

We love our new couch! Valyou had great customer service and the couch was super easy to unpack and assemble.

6 décembre 2023
Avis spontané
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Réponse de Valyōu Furniture

Even your dog loves it! Thank you, Evan!

Noté 5 sur 5 étoiles

Great experience

Great experience, door to door! I went into the Honolulu showroom on October 25, fell in love with the Feathers sectional. I went in looking for a sofa bed, but Feathers won me over. I placed my order, was given an estimated delivery for end of November/first week of December. This being Hawaii, I was mentally prepared for a later delivery.

On November 29, I happened to be in the area, stopped into the store for a status update. The young man at the desk couldn’t give me a firm date, noted in the system for logistics to call me. A few hours later, I got a call that all but one of my items could be delivered on 12/4. I happily agreed to schedule. The one item on back order I could easily fit into the back of my SUV once it arrived.

Today is 12/4. ALL my items were delivered. Not only that, the guys who delivered had to schlep a steep driveway (3rd house up!) as they could not drive up or back into the driveway. They parked on the street, made multiple trips with a dolly. At one point, when bringing down my old couch piece by piece, one guy shouldered a piece and hoofed it down the driveway. These guys are rockstars!

All in all, great experience. And I’m loooooving my sectional.

4 décembre 2023
Avis spontané
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Réponse de Valyōu Furniture

Thank you for the detailed review, Cindy We are truly inspired with your kind words.

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