Vanamango Avis 

67
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very good experience with Vanamango. Second time of using, moving a 3 bedroom house furniture into store. 3 man team, all very polite and moved all items of furniture quickly and professionally. Happy... Voir plus

Noté 5 sur 5 étoiles

Had a job of moving a washing machine and fridge to one place, and then move the old ones at that house to another - was really stressed because my tenancy agreement ended on the Sunday. Chris was rea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good time keeping. Moved item without any issues.Friendly couple of men who were willing to help with putting item into place even ensuring shelving was placed appropriately.

Noté 5 sur 5 étoiles

Amazing service from start to finish. Vanamango arranged collection of many items from a location all the way in the North near Scotland to the South. Despite travelling such a long distance they ran... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Déménageur

Écrit par l'entreprise

VanaMango is an online booking platform for home removals, office removals and a man with a van service. Users can get a free quote within minutes by using our user friendly booking form. Once this has been completed and purchased we will then get one of our many trusted transport providers to complete your job.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

67 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(67)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sofa removal

The man was very good doing it all by himself.Really good service will recommend to friends in the future.

23 octobre 2023
Avis spontané
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Réponse de Vanamango

Hello,

Thank you for the review. We hope to help you move again!

Thanks,
Vanamango

Noté 5 sur 5 étoiles

Amazing service from start to finish

Amazing service from start to finish. Vanamango arranged collection of many items from a location all the way in the North near Scotland to the South. Despite travelling such a long distance they ran to time and delivered my items in perfect condition. I highly recommend them.

12 octobre 2023
Avis spontané
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Réponse de Vanamango

Hello,

Thank you for the review. We hope to help you move again!

Thanks,
Vanamango

Noté 5 sur 5 étoiles

Awesome

Everything was perfect. Thank you, Chris

15 octobre 2023
Logo de Vanamango

Réponse de Vanamango

Hello,

Thank you for the review. We hope to help you move again!

Thanks,
Vanamango

Noté 5 sur 5 étoiles

Express Delivery …

Got a next day booking which was brilliant, price good too. Two men delivered the item in the middle of the slot time which was also good. Thoroughly recommend.

6 octobre 2023
Avis spontané
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Réponse de Vanamango

Hello,

Thank you for the review. We hope to help you move again!

Thanks,
Vanamango

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Driver was very polite and communicated well when he was arriving and dropping off. Will use again. Great value compared to hiring a van to do it yourself.

24 septembre 2023
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Réponse de Vanamango

Hello,

Thank you for the review. We hope to help you move again!

Thanks,
Vanamango

Noté 5 sur 5 étoiles

Very good service

Very good service. Despite the time they had to respond, they did it excellently and very professionally. An hour before the appointment I called them to come earlier and they did. The guide he was very helpful and attentive when loading and transporting my items. I would recommend this company for your moves. Thank you.

15 septembre 2023
Avis spontané
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Réponse de Vanamango

Hello,

Thank you for the review. We hope to help you move again!

Thanks,
Vanamango

Noté 5 sur 5 étoiles

Very good service

Very good service. Will come back again if necessary. Recommend

30 août 2023
Logo de Vanamango

Réponse de Vanamango

Hello,

Thank you for the review. We hope to help you move again!

Thanks,
Vanamango

Noté 1 sur 5 étoiles

WRECKED my house, SIX HUNDRED pounds of damages!!

Trust me, Vanamango is not worth the savings -- they don't vet their drivers, they sent me over two men who were so physically unfit to lift items up stairs that they ended up in a screaming match at my house, disturbing the neighbors. They then proceeded to WRECK the stairwell in my building, causing my landlord to charge me SIX HUNDRED POUNDS worth of renovation costs on my already stressful day of moving. I have since spent months trying to get my money back from Vanamango -- when Vanamango ruins your belongings, they will not take responsibility, instead claiming their workers are just "contractors" and that the matter must be resolved personally. Typical 21st century "disruptive" gig economy business practice. The driver has since been extremely uncooperative, made insults about myself and my partner not being British, and has refused to pay. DON'T use Vanamango, hire a reputable van company. After 3 months of arguing over the phone, I really wish I could go back and never have booked them in the first place.

9 mai 2023
Noté 5 sur 5 étoiles

VanaMango were great very nice and kind…

VanaMango were great very nice and kind and professional there was an old man and a young lad who came to do my removal from the first floor and the ground floor they professionally stacked my boxes in their separate variety in front of my parents house and then loaded up the van with teamwork and with teamwork also they climbed 2 flights of stairs to position the boxes in my chosen room at 15 boxes in they started asking me to count my boxes and then right at end I thought they misplaced one box which the old man started taking the mickey of but I asked them to wait while I recounted the boxes and surely enough I found the missing box on top of my boxes I told them this and they were glad the job was properly done and so was I good job vanamango I will use you again in the future! 😀

9 août 2023
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Réponse de Vanamango

Hello,

Thank you for the review. We hope to help you move again!

Thanks,
Vanamango

Noté 5 sur 5 étoiles

Outstanding and helpful service

Outstanding and helpful service. Went out of his way,and reasonable price too. Have already recommended this service to others.

30 juillet 2023
Avis spontané
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Réponse de Vanamango

Hi Alastair,

Thank you for the review.

We look forward to helping you move again!

Many thanks,
VanaMango

Noté 5 sur 5 étoiles

Good communication

Good communication - would recommend again.

7 juillet 2023
Avis spontané
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Réponse de Vanamango

Hi Tom,

Thank you for the review.

We look forward to helping you move again!

Many thanks,
VanaMango

Noté 4 sur 5 étoiles

Really good service.

18 juin 2023
Avis spontané
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Réponse de Vanamango

Hi Chidi,

Thank you for the review. What is it we could do in the future to get that final star?! :)

We look forward to helping you move again!

Many thanks,
VanaMango

Noté 5 sur 5 étoiles

Really helpful at short notice

Had a job of moving a washing machine and fridge to one place, and then move the old ones at that house to another - was really stressed because my tenancy agreement ended on the Sunday. Chris was really helpful, quick to respond and got something booked for the Saturday (and I only booked on Friday) the value for money was also good compared to other big names I used before. Will be using Vanamango again!

3 juin 2023
Avis spontané
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Réponse de Vanamango

Hi Danni,

Thank you for the review.

We look forward to helping you move again!

Many thanks,
VanaMango

Noté 5 sur 5 étoiles

Easy Booking and great service

Thank you so much for the excellent job you did moving my sofa. Very professional and friendly staff. Brilliant team from the Booking to eficiente and on time item delivery .

29 mai 2023
Avis spontané
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Réponse de Vanamango

Hi Imelda,

Thank you so much for the review.

We look forward to hopefully helping you move again in the future!

Many thanks,
VanaMango

Noté 5 sur 5 étoiles

Really good service during this sad…

Really good service during this sad time helpful and courteous recommended many thanks nick and Christine

17 mai 2023
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Réponse de Vanamango

Hi Nick,

Thank you so much for the review.

We look forward to hopefully helping you move again in the future!

Many thanks,
VanaMango

Noté 5 sur 5 étoiles

Absolutely superb

Absolutely superb! 2 man crew where so respectful of our furniture and towards ourselves. Can't praise them enough. Many thanks 😊

21 mai 2023
Avis spontané
Logo de Vanamango

Réponse de Vanamango

Hi Christine,

Thank you so much for the review.

We look forward to hopefully helping you move again in the future!

Many thanks,
VanaMango

Noté 1 sur 5 étoiles

DAMAGED my house!! Landlord wants me to pay!

They sent two movers who were in such bad physical shape they could not lift any of our items, and so they DESTROYED the stairs, wall, paneling and the railing in my new house by shoving these items up the stairs! They seemed surprised that they would need to bring a washing machine to the second floor, even though I wrote it in the request 5 days earlier, and it took them two hours for it. Not to mention they were shouting and cursing at each other about it for the entire time. The reviews are good, but if you read the fine print, Vanamango does not actually train these drivers, they are only contractors who only need to have a driver's license. For shame! Don't risk the cheap price -- my landlord wants me to pay for a renovation of the stairwell, my neighbors already hate me and I've barely moved in!

14 mai 2023
Avis spontané
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Réponse de Vanamango

Hello Dora,

We are sorry to hear that you have had this experience using our service.

This is currently being investigated and there will be a resolution to ensure the minor damage caused by the transport provider during the move is rectified. All our transport providers have the required insurances to ensure properties and belonging are covered for every move.

We will also be investigating the transport providers competence and behaviour throughout the move as we pride ourselves on ensuring our customers receive a high level of service which can be seen from all our previous reviews.

VanaMango does not take these situations lightly and will ensure the transport provider is held accountable for any wrong doing.

Thankyou,
VanaMango

Noté 5 sur 5 étoiles

Super easy and Hassel free to book the…

Super easy and Hassel free to book the night before a sofa collection was needed - great customer service and a lovely driver. Would definitely use again!

19 avril 2023
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Réponse de Vanamango

Hi Samantha,

Thank you so much for the review.

We look forward to hopefully helping you move again in the future!

Many thanks,
VanaMango

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