Excellent service: always helpful if I've had a problem or just a query (they really are genuine human beings...not bots)!😊 Rapid delivery if you order by 7pm - you receive it the next day with free... Voir plus
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Lisez les avis des autres
As always , they ship and process my order very quickly, within 24 hours it is delivered. There is always someone available on their chat page if you have difficulties choosing. Great company .
I would always give 5 stars, every order I have ordered has always arrived on time, I have never been dissapointed. I have been ordering from vape now from 13/8/2025 & I have never had any issues.i wo... Voir plus
Great range of products. Responsive customer service. I've been using this company regularly for a couple of years and they've never let me down, and my orders always arrive the next day. 5 stars.
À propos de l'entreprise
À propos de Vape.co.uk
Écrit par l'entreprise
Welcome to Vape.co.uk, where our Human Centric customer service approach is at the heart of all we do. Established in 2019, we're one of the largest and most trusted online vape shops in the UK.
Our complete focus is on offering you exceptional customer service, replicating an in store experience for you online. We do this with a UK based customer service team that are human only and available 8am - 8pm 7 days a week, 365 days a year (including Christmas Day!).
We stock over 15,000 products and counting, with over 5,000 Nic Salts alone. If it's hardware you're after, we have thousands of big puff vapes and refillable kits for all types of vaper. We also stock coils and pods from the largest brands in the world.
We ship our orders 7 days a week from our UK warehouse with Free Next Day Delivery on all orders over £20.
Coordonnées de contact
Henge Barn, NN127NQ, Towcester, Royaume-Uni
- helpers@vape.co.uk
- vape.co.uk
Shop Popular Products at Vape.co.uk
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Always on time and help is available if…
Always on time and help is available if a problem very told service all round 👍
14 septembre 2026
easy to order,good choice of…
easy to order,good choice of flavours,excellent delivery service
20 septembre 2026
Fast delivery good advertising and the…
Fast delivery good advertising and the staff are very helpful
14 septembre 2026
Good range of Products & Decent Pricing, will happily use again
Good range of Products & Decent Pricing
21 septembre 2026
Excellent service
21 septembre 2026
Great service
Great service, immediate despatch, nice touch with order - lovely chocolate included
20 septembre 2026
Very good price and next day delivery…
Very good price and next day delivery very good I’ve ordered here a couple times and will continue to
20 septembre 2026
Price and Product Range
Price, range of products with full description. Super fast delivery.
20 septembre 2026
The team at Vape are always a pleasure…
The team at Vape are always a pleasure to deal with, so helpful and efficient. Today I was helped by Kim who absolutely exemplifies the best standards in customer care. This is a great company to deal with, they have a fabulous range of products, delivery is super quick, and everything is competitively priced - the icing on the cake is the absolutely stunning customer service team!
27 septembre 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Started great
Started great. Great products, great price. Then recieved 3 dodgy expired bottles. Diluted brown liquid. Got given replacement for free. replaced bad bottles for more bad bottles but 1 different brand liquid which was fine. So worked out 3 100ml for £25, Basically paid £25 for 1 and two straight in bin.
Delivery spot on. Fast at dispatch.
Edit:
Ordered another 6 100ml bottles and all bottles perfect condition including expiry date.
Will shop again.
Would be 5 star if staff didnt send out bad eliquid.
26 septembre 2026
Avis spontané
Réponse de Vape.co.uk
Hi Craig,
Thank you for sharing your feedback with us.
We appreciate your comments regarding our fast dispatch times.
We are sorry to hear you had further issues with your liquids.
We have raised this directly with our supplier so we can see what the issues seems to be with these liquids and to ensure this doesn't happen again.
I have contacted you by email to follow up further and get this rectified for you.
Best wishes!
The Vape.co.uk Helpers Team
very good service
i used chat as i had some difficulty with my order, they sorted it all out for me guiding me through it easily. i received my order the next day 1st thing. it was totally correct!
18 septembre 2026
Great company 👌
What an absolutely great company. Kept informed throughout via email and super fast delivery. Can't recommend them enough. Thank you
18 septembre 2026
Réponse de Vape.co.uk
Hi Mindaugas,
I am so sorry to hear that you have received the incorrect item.
I have contacted you via the email address on your order so that we can get this rectified as soon as possible for you :)
Best Wishes
The Vape.co.uk Helpers team
Great range of products, good offers
Great range of products, good offers, delivery next day. Excellent.
19 septembre 2026
A best website a team are so good and…
A best website a team are so good and quick at responding and helping
26 septembre 2026
Avis spontané
Excellent experience good e liquid and…
Excellent experience good e liquid and good price
1 septembre 2026
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