We bought an expensive Miele combination oven in 2016 and over the years it has become very tarnished and we decided to have it professionally cleaned by vapour clean. They arrived on time and carried... Voir plus
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Vapor clean came to clean our food production facility before we opened. They were friendly, professional and efficient and we were really impressed by how thorough they were and how fresh the whole b... Voir plus
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The lovely Sam, the technician, was brilliant. He arrived early, offered lots of advice and told us exactly what he intended to do.... fussed the cats, who were very curious, and worked diligently th... Voir plus
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From booking the appointment to having the carpets cleaned was a seamless process. The gentleman who cleaned my carpets was efficient, considerate and took care with his work. Great to meet someone wh... Voir plus
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À propos de l'entreprise
- Service de ménage
- aussi dans
- Entreprise de nettoyage de vitres
- Service de lavage à pression
- Service de ménage professionnel
- Service de nettoyage de moquettes
- Service de nettoyage de tapisseries
Écrit par l'entreprise
Commercial & Domestic cleaning services like no other. Vapor Clean uses dry steam technology, along with other advanced technology and modern techniques, to provide fast and efficient eco-friendly cleaning services. With full-time employed professional cleaning technicians, Vapor Clean is able to carry out a vast range of cleaning services through Weston Super Mare, Bristol, Gloucester & Cheltenham, covering the majority of the south west. Services include oven cleaning, carpet cleaning, window cleaning, pressure washing, end of tenancy cleaning, deep cleaning, kitchen extract cleaning, commercial kitchen deep cleaning.
Environmental Friendly Services
Écrit par l'entreprise
- Vapor Clean is committed to being as environmentally friendly as possible
- From the Vapor Steam itself in some circumstances allowing us to clean solution free, to operating with smaller, lower carbon footprint vehicles, using as little plastic as possible and making sure we wash and re-use cloths, Vapor Clean carry out all services with the environment in mind. We only have one earth and although we need to clean, we do this in a way which keeps things green.
Free Returns Guarantee
If you are dissatified contact our team for a free return
We want to leave all our customers happy at the end of a clean, if for some unlikely reason you are dissatisfied contact our customer service team within 72 hours of your clean being completed providing the full details and they will investigate and arrange for a Techncian to return and rectify.
Coordonnées de contact
Unit 1, First Floor, Ebdon Court Farm, BS22 7YU, Weston Super Mare, Royaume-Uni
- 0845 1201310
- info@vaporclean.co.uk
- vaporclean.co.uk
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4,7
Excellent
2 k avis
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Sam was polite and friendly and my oven…
Sam was polite and friendly and my oven was a bit better.
The shower room was not cleaned very well, so I’ll be calling the office to have it rectified. The extractor hood looks the same as before.
29 juin 2026
Avis spontané
Réponse de Vapor Clean
Thank you for taking the time to leave your review.
Following your feedback, we contacted you and arranged for our technician to return to rectify the areas that had been missed. We sincerely apologise that the initial clean did not meet our usual standards, and we're pleased we were able to resolve the other concerns for you.
As discussed during the revisit, we are unable to use customers' own cleaning products. As part of our company values, we are committed to protecting the environment and therefore only use our own eco-friendly cleaning solutions.
Regarding the extractor hood, unfortunately the filters had sustained damage prior to our visit. It appeared that harsh vinegar-based cleaning products had previously been used, which can cause discolouration and damage to extractor hood filters. Unfortunately, this is not something our cleaning process can reverse.
Thank you again for your feedback. We appreciate the opportunity to put things right and look forward to helping you again in the future.
Kind regards,
The Vapor Clean Team
This was the 3rd time we’ve used Vapor…
This was the 3rd time we’ve used Vapor clean. Danni and Connor cleaned 3 carpets with excellent effect. Also two ovens that now look brand new, and cleaned the filters and descaled the washing machine and dishwasher. They were professional, a pleasure to have and we couldn’t be more delighted with the results.
Imogen in the office also is most helpful and efficient with advice, quotes and booking
25 juin 2026
Avis spontané
Réponse de Vapor Clean
Thank you so much for taking the time to leave us such a wonderful review. It really means a lot to the whole team.
We're delighted to hear that this is now the third time you've chosen Vapor Clean and that you were so pleased with the results. I'll be sure to pass your lovely comments on to Danni and Connor—they'll be thrilled to hear your feedback. It's great to know your carpets, ovens, washing machine, and dishwasher all came up to such a high standard.
Thank you as well for your kind words about the service you received. We always aim to make the booking process as smooth and straightforward as possible, so it's lovely to know this was appreciated.
We truly value your continued support and look forward to helping you again in the future.
Kind regards,
Imogen and the Vapor Clean Team
Réponse de Vapor Clean
Thank you so much for taking the time to leave us such a lovely review! We're delighted to hear you were happy with the service. Our team always works hard to deliver the best results, even in challenging conditions like the recent hot weather, so your kind words really do mean a lot.
We truly appreciate your support and would be more than happy to help you again in the future should you ever need our services. Thanks again for choosing Vapor Clean!
Kind regards,
The Vapor Clean Team
Réponse de Vapor Clean
Thank you so much for your wonderful 5‑star review. We’re thrilled to hear you had such a positive experience with us. Your support means a lot, and we look forward to serving you again soon.
Ann
Customer Service is not good
The cleaning was ok but the oven developed a fault with 5 mins of the man leaving and it was working beforehand. I’m disappointed as a solution was not offered and it should have been as clearly something was damaged during the cleaning process to cause the fault light to keep coming on. My dad was not offered any help with this and he paid £130 to have it cleaned he’s 81 and has no working oven atm.
I would not recommend based on this resolution they definitely should have sent someone back out to check what had happened at the very least.
Not good and expensive.
23 juin 2026
Réponse de Vapor Clean
Thank you for taking the time to leave your review. We're sorry to hear that you were disappointed with your experience.
We would like to clarify a few points regarding the oven. When our technician arrived and switched the oven on before any cleaning work had commenced, the error code was already present. Your father was made aware of this before the clean began and, as the oven was still heating up correctly, he was happy for our technician to proceed with the clean.
Approximately 20 minutes after our technician had left, your father contacted our office to let us know that the oven was working again, which was reassuring to hear.
Following your email, we responded promptly to request further information, including details and photographs of the error code and the areas of the clean you were unhappy with, so that we could investigate the matter fully. Unfortunately, we have not received a response, which has meant we have been unable to review your concerns or offer the opportunity to return and rectify any issues you felt remained with the clean.
We are always committed to resolving customer concerns wherever possible. However, as the error code was present before our technician had even started the cleaning process, we do not feel it is fair to attribute this fault to the work carried out.
We are sorry that you feel this way and would still welcome the opportunity to investigate your concerns should you wish to contact us directly.
Kind regards,
Vapor Clean Team
Vapor clean came to clean my bedroom…
Vapor clean came to clean my bedroom carpet and stairs. It was left patchy and uneven clean. There was even a further stain on the landing that was not evident prior to the clean. On complaining they came back ck to do a further clean however there is little difference afterwards. So I’m sorry to say was disappointed in the end result.
12 juin 2026
Réponse de Vapor Clean
Thank you for taking the time to leave us your review and share your feedback.
We are very sorry to hear that you were disappointed with the outcome of your carpet cleaning. This is certainly not the standard of service we strive to provide.
We appreciate you giving us the opportunity to return and carry out a further clean, and we are sorry that this did not resolve the issues to your satisfaction. While we always aim to achieve the best possible results, some stains that have been present for a long time or have permanently affected the carpet fibres cannot always be completely removed, even with professional cleaning. That said, we understand your concerns regarding the overall finish and will be investigating further to understand why this happened and to help ensure it does not occur again in the future.
If you would be happy to discuss this further, please don't hesitate to get in touch with us. We would welcome the opportunity to review your concerns and see if there is anything further we can do to help.
Thank you again for bringing this to our attention. We value all customer feedback, as it helps us to continually improve our service.
Kind regards,
The Vapor Clean Team
Marked down only because of my…
Marked down only because of my annoyance over damage to lining paper high up on my wall. It is true that the paper was coming adrift and will have to be removed. But until now I didn't have to look at a patch of unpainted wall. I don't know why the team was up there at all. I never asked for it.
12 juin 2026
Réponse de Vapor Clean
Thank you for taking the time to leave us a 4-star review and for providing your feedback. We really appreciate you sharing your experience with us.
We're sorry to hear about your disappointment regarding the lining paper.
We are unsure how this has happened, as the works carried out were limited to a deep clean of your floor. We would not have had any reason to be working high up on the walls.
We sincerely apologise for the issue. Unfortunately, as we were not made aware of it following the clean, we were unable to return to inspect the area or review whether there was anything we could do to rectify the situation at the time.
Please accept our apologies for any inconvenience caused, and thank you again for your valuable feedback.
Kind regards,
Vapor Clean Team
Scott was fantastic!!!
Scott came out to my house today, ive recently moved in, he was only expecting to do a small bit of weeding and clear out my shed. Instead he cleared my absolute jungle of garden. Before he started I couldnt even walk to the bottom of it. He grafted all day in the roasting sunshine cleared the garden spectacularly and all with a smile on his face. I couldnt be happier with the job thats been done I'd give 10 stars if I could.
18 juin 2026
Avis spontané
Réponse de Vapor Clean
Thank you so much for your wonderful 5-star review, Robyn!
We're delighted to hear how pleased you are with the work Scott carried out. It's fantastic that he was able to go above and beyond, transforming your overgrown garden into a space you can enjoy again.
We'll be sure to pass your kind comments on to Scott. We know he'll really appreciate your recognition of his hard work and positive attitude.
Thank you again for choosing Vapor Clean. We truly appreciate your feedback and wish you all the best in your new home.
Kind regards,
The Vapor Clean Team
Amazing
Arrived on time, very friendly couple (not judgemental lol), and did an amazing job, our oven hasn’t looked this good since it was new. Highly recommend.
18 juin 2026
Avis spontané
They were on time and very efficient
They were on time and very efficient. The cleaning of our extractor fan was of a very good standard.
12 juin 2026
Réponse de Vapor Clean
Thank you so much for the wonderful 5‑star review. We're delighted to hear that you found our team on time, efficient, and thorough. It’s great to know the extractor fan clean met your expectations. We truly appreciate you choosing us and look forward to helping again whenever you need us.
Ann
Very hard working and polite young man…
Very hard working and polite young man .
The oven took longer than anticipated but he stayed to the bitter end and the ovens gleaming .Really pleased .
Observation about the company ..could have provided him with over shoes .
Also the floor covering didn't appear to be big enough and he struggled to contain the job within the covering .
Can't fault his cleaning though .
Would use the company again
11 juin 2026
Réponse de Vapor Clean
Dear Lin,
Thank you very much for taking the time to leave such a detailed review.
We are delighted to hear that you were pleased with the oven clean and that our technician's hard work, professionalism, and commitment to achieving a great result were evident throughout the visit. I will be sure to pass your kind comments on to him, as I know he will greatly appreciate the feedback.
Thank you also for your constructive comments regarding the overshoes and floor covering. We value all customer feedback and will review this with our team to see where we can make improvements to our service and equipment.
We are very pleased that you would use us again, and we look forward to assisting you in the future.
Kind regards
The Vapor Clean Team
Excellent job
5 juin 2026
Réponse de Vapor Clean
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our technicians provided an excellent service and that you were pleased with the results. Your feedback means a great deal to us and will be shared with the team.
We truly appreciate your support and would be more than happy to assist you again in the future.
Kind regards,
The Vapor Clean Team
Vapor Clean
Vapor Clean . Very disappointed with the standard of cleaning provided. The property was left in part in an unacceptable condition, with numerous areas still visibly dirty despite the service being completed.
We advised of our concerns some were rectified, others were not. I raised a formal complaint and supplied clear photographic evidence showing the issues, but my concerns were dismissed. The company chose to rely on the statements of their technicians rather than the photographic evidence provided and advising that the Technicians had not finished the clean and were asked to leave. They were asked to leave as they were just not interested in rectifying all the remaining issues.
The standard still fell well below expectations and there was little noticeable improvement. As a paying customer, I expected a professional service and a fair investigation of my complaint. Unfortunately, neither was provided.
For three hours work in a two bedroomed flat; one Technician and one to clean the laminate floors only, no oven clean or washing machine clean; radiators; skirting boards £285 does not seem a fair value for money, especially considering the areas of concern we walked into.
Based on my experience, I cannot recommend this company and would advise others to thoroughly inspect any work carried out before accepting it as complete.
28 mai 2026
Avis spontané
Réponse de Vapor Clean
We are sorry to hear that you feel this way and are disappointed that you were not satisfied with the service provided.
Following your complaint, we carried out a full review of the job, including speaking directly with the technicians involved and reviewing the before and after photographs taken on the day.
Our records and the technicians' accounts confirm that concerns raised during the appointment were acknowledged, and our technicians offered to rectify any areas you were unhappy with. Some items were addressed whilst they were still on site. However, before the allocated appointment time had ended, our technicians were asked to leave the property and were therefore unable to continue working or rectify any remaining concerns. They were both willing and available to address any outstanding issues had they been given the opportunity to do so.
As part of our investigation, we considered all information available to us, including the photographs provided and the documentation and photographs taken by our technicians during the clean. Based on this review, we concluded that our technicians were not given the opportunity to complete any further remedial work before being asked to leave the property.
We are sorry to hear that you were dissatisfied with the outcome and appreciate you taking the time to provide your feedback.
Kind regards,
Vapor Clean
Excellent
Excellent office staff, booked and quoted easily. Great, friendly and helpful on site staff who managed to remove an oil stain that arrived the day before cleaning. Fab job, will use again!
5 mars 2026
Réponse de Vapor Clean
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that you were happy with both our office team and our technicians, and that we were able to successfully remove the oil stain for you.
Your kind feedback is greatly appreciated, and we look forward to helping you again in the future.
Kind regards,
The Vapor Clean Team
Very polite young man
Very polite young man. Lewis did a great job on our large lounge carpet. We had puppy urine stains which were improved even if not completely removed.
Our property was completely respected . Would definitely recommend and use again
7 mai 2026
Réponse de Vapor Clean
Thank you for taking the time to leave a review.
We are delighted to hear that you were pleased with the service provided by Lewis and that he was polite, professional, and respectful of your property throughout the visit. Puppy urine stains can become very difficult to fully remove when they have been present for a long period of time, so we are very pleased that Lewis was able to make a noticeable difference to your lounge carpet.
Your recommendation means a great deal to us, and we would be more than happy to assist you again in the future.
Many thanks, and thank you again for taking the time to leave a review.
Vapor Clean Team
Great guys!
The Vapor Clean team arrived promptly, cleaned efficiently and thoroughly, took great care not to damage all the (many) plants around the house, tidied up after the job and left the house looking pristine.
7 mai 2026
Réponse de Vapor Clean
Thank you for taking the time to leave a review.
We are delighted to hear that the team arrived promptly and carried out the work efficiently and thoroughly. It is great to know they took care around your plants, tidied up after themselves, and left your home looking pristine.
We would be more than happy to assist you again in the future, and your feedback is greatly appreciated.
Many thanks, and thank you again for taking the time to leave a review.
Vapor Clean Team
Danni & Ross are incredibly…
Danni & Ross are incredibly professional and bubbly and did a excellent job . Very large patch repair will be asking again soon for other bits. Brilliant price
1 mai 2026
Avis spontané
Réponse de Vapor Clean
Thank you for taking the time to leave a review.
We are delighted to hear that Danni and Ross were professional, friendly, and carried out an excellent job on your very large carpet repair. It is great to know you were happy with both the quality of the work and the price, and we really appreciate your kind comments.
We would be more than happy to assist you again in the future, and your feedback is greatly appreciated.
Many thanks, and thank you again for taking the time to leave a review.
Vapor Clean Team
Booked a full cooker clean as a treat…
Booked a full cooker clean as a treat for my knees and well worth every penny! Friendly guy who worked calmly and efficiently. Didn’t feel awkward around him either which is a bonus. I’d def use again!! Sparkly cooker again - love that for me!
5 mai 2026
Avis spontané
Réponse de Vapor Clean
Thank you so much for this lovely review! We’re really glad it was worth it and that you felt comfortable during the clean — that’s so important to us. Enjoy your sparkly cooker (we absolutely love that for you too 😄) We’d be very happy to help again anytime!
Ellie
Great work done by the chap who turned…
Great work done by the chap who turned up. He was very quiet but got the job done to a great standard !
27 avril 2026
Réponse de Vapor Clean
Thank you so much for your kind words — it really means a lot. We’re glad you were happy with the standard of the work and we’ll be sure to pass your feedback on. Thanks again for choosing us and please let us know if there is anything we can ever do for you in the future.
Ellie
Excellent job
The guys were great and did a really fantastic deep clean. We are very happy with the results and would highly recommend!
29 avril 2026
Réponse de Vapor Clean
Thank you so much for the 5‑star review! We’re really pleased to hear you were happy with the deep clean and the results. Your recommendation means a lot to us — thanks again for choosing us, and we’d be happy to help again anytime!
Ellie
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