We bought an expensive Miele combination oven in 2016 and over the years it has become very tarnished and we decided to have it professionally cleaned by vapour clean. They arrived on time and carried... Voir plus
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We bought an expensive Miele combination oven in 2016 and over the years it has become very tarnished and we decided to have it professionally cleaned by vapour clean. They arrived on time and carried... Voir plus
L'entreprise a répondu
Vapor clean came to clean our food production facility before we opened. They were friendly, professional and efficient and we were really impressed by how thorough they were and how fresh the whole b... Voir plus
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The lovely Sam, the technician, was brilliant. He arrived early, offered lots of advice and told us exactly what he intended to do.... fussed the cats, who were very curious, and worked diligently th... Voir plus
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From booking the appointment to having the carpets cleaned was a seamless process. The gentleman who cleaned my carpets was efficient, considerate and took care with his work. Great to meet someone wh... Voir plus
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Commercial & Domestic cleaning services like no other. Vapor Clean uses dry steam technology, along with other advanced technology and modern techniques, to provide fast and efficient eco-friendly cleaning services. With full-time employed professional cleaning technicians, Vapor Clean is able to carry out a vast range of cleaning services through Weston Super Mare, Bristol, Gloucester & Cheltenham, covering the majority of the south west. Services include oven cleaning, carpet cleaning, window cleaning, pressure washing, end of tenancy cleaning, deep cleaning, kitchen extract cleaning, commercial kitchen deep cleaning.
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Unit 1, First Floor, Ebdon Court Farm, BS22 7YU, Weston Super Mare, Royaume-Uni
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Great service! Lewis was really friendly and carpets turned out brilliantly!

Réponse de Vapor Clean
Well my husband contacted Vapor clean, we were moving to the new house to just clean the lounge and stairs, they cleaned and left the area patchy with obvious dirt, we were advised not to go on the carpet and since we don’t live there yet on day 4 I took my vac carpet cleaner to do a spot and it was really clean so we contacted them on day 5, the manager according to the persons that spoke with me said the carpet was really dirty,(if my carpet was clean I wouldn’t pay you to clean it) they only responded with I need to pay another £60 note that the previous cost was £89, sent mails and now they confirmed they won’t be coming back to do the job I payed for. During one of the call a technician that came to measure my tv area spoke to the customer service that this carpet is not clean at all that they need to send someone over but still Vapor clean wants me to pay again which I feel is cheating, I will advise not to even bother yourself. Get another company to do you cleaning I would have uploaded pictures if this platform allows

Réponse de Vapor Clean
Will cleaned our range cooker today - he was on time, polite and did an excellent job of cleaning our cooker which hadn’t had a deep clean in years! We are really pleased with the results and will definitely be using Vapor Clean again.

Réponse de Vapor Clean
Lee was efficient, he let me know that he was running late due to traffic. He was polite and friendly. It was easy to make the appointment through vapour clean, everything was explained.

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Great service quick efficient and on time. Did a great job of cleaning both the ovens .

Réponse de Vapor Clean
Recently moved into a property where the oven had been left in quite a state. Vapor clean did such an amazing job. The oven, hob and extraction look brand new. They left the kitchen in a clean condition as well. I would highly recommend them.

Réponse de Vapor Clean
On time and did a fantastic job. No fuss just got on with the work. He even tidied up before he left. A friendly attitude to customers, was much appreciated. I will be calling on you again to do my new home when I move sometime in the new year. Many thanks and have a good Christmas.

Réponse de Vapor Clean
Amazing work kept us informed just an fantastic job I would recommend this company to anyone

Réponse de Vapor Clean
Will cleaned my oven today & I had a phone call to advise me that he would be a little bit late arriving as he was stuck in heavy traffic which I really appreciated. He was really friendly & answered all the questions I asked with good knowledge .My kitchen was left clean & tidy when he had finished. Great job. Would recommend. Thanks 😁

Réponse de Vapor Clean
Will arrived promptly and immediately explained how the process would work. Very friendly and efficient. Oven is mostly used for roast dinners and we thought it would just get a little cleaner...we were wrong! Shiny and ready for action!

Réponse de Vapor Clean
We had our carpets cleaned by Vapour clean a couple of weeks ago. A very large machine was bought into the hallway to use for the clean, once the clean was completed and they had already left the property I could see the bottom weather mould attached to the front door was missing.
I immediately contacted the company to advise, and speak to the cleaner, as it would either have been picked up with the tools or attached to the machine when taken back out through the door.
They advised they would check, but no response back, chased again, advised they would follow up, but again not response back.
Several attempts and eventually had a reply he didn’t have it. Got nowhere with any support, or assistance, very dismissive attitude.
The bar was on the door before they arrived and not once they had gone.
Very poor customer service, want nothing to do with replacing or compensating the cost for us to do so.
I would definitely not use them again, as extremely poor after care.

Réponse de Vapor Clean

Réponse de Vapor Clean
We had an our 6 month catch up clean with vapour clean. We had the pleasure of having Jaime and Will, which throughout the process were communicative, appreciative of hard work and did a flawless job. Proper respectful lads.

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Will was fantastic, he explained which parts of the oven would come up nice and which parts may be rusted etc. He was very friendly and did a fantastic job of the double oven and extractor fan
Thank you Will

Réponse de Vapor Clean
To be fair the lad that came here was lovely, very polite and was in the garden till almost dark. I did ask that particular attention be made to hob grills but I am still scraping grease off of them. The ovens were perfect.
I would of appreciated to be warned that the ovens would need time to burn clean when next using as the first time of switching them on I had to abandon oven and use air fryer! Alot of money paid and still not entirely happy!

Réponse de Vapor Clean
Aaron turned up on time, did a great job with cleaning the windows he was very personable. I would happily use this company again.

Réponse de Vapor Clean
Jamie from Vapor Clean gave me a call to ask if he could arrive early which was courteous and ideal for my days plans! He did a terrific job cleaning our 1 year old Beko oven which now looks just as it did new. Thanks Jamie, would recommend to anyone.

Réponse de Vapor Clean
Great friendly guys
Left property exceptionally tidy and si happy with the work they did
Definitely recommend to friends
First class service thank you

Réponse de Vapor Clean
Two stars because we recognise the technician who came to us was polite, delayed but explained why and spent two hours or so on cleaning. However the end result, once the sofas dried was extremely disappointing. I let Vaporclean know of that disappointment within 24 hours including photographs and that disappointment was further compounded by the dismissive attitude to our complaint. Apparently the stains that still exist after cleaning are 'wear and tear' on the sofas, interesting given the stains are dark coloured and the sofa is light grey. Also the sofas are a quality product and any wear and tear in the areas concerned is extremely unlikely. Now looking for an alternative cleaning company to do the job properly.

Réponse de Vapor Clean
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