A Great Company to order from online. All their products are easy to find and buy. The delivery 🚚 was excellent, I ordered at 6pm in the evening and recieved the order the very next morning. I was v... Voir plus
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Lisez les avis des autres
I have used Vapouriz for a number of years and always received orders promptly and well packaged. The products are one of my favourite and i have recommended them to friends. I actually had a problem... Voir plus
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The customer service received is absolutely second to none. Unfortunately I have received a defective product but since contacting the customer service Charlotte has been fantastic and has helped me t... Voir plus
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super fast delivery,great easy to use products my only complain was not recieving the free vape juice with my last voopoo vape and coils,i really liked the blue razz lemonade with my first order fro... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Established in 2011, Vapouriz Electronic Cigarettes is committed to providing premium quality electronic cigarettes accessories, and e-liquids manufactured right here in the UK by Vapour Labs (a Vapouriz company). As one of the leading brands in the UK, we offer over 50 different flavours of Vapouriz Premium e-liquid, in five different strengths of nicotine (including zero percent).
Coordonnées de contact
7a Henley Business Park, GU3 2DX, Guildford, Royaume-Uni
- 0800 644 0000
- support@vapouriz.com
- vapouriz.co.uk
4,8
Excellent
5 k avis
Demande des avis aux clients
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The BEST customer service !!!
The customer service received is absolutely second to none. Unfortunately I have received a defective product but since contacting the customer service Charlotte has been fantastic and has helped me to return said product and arrange another asap. I am awaiting the product which I’ve been advised should be delivered via Royal Mail 24hr recorded delivery. Hopefully the vape will be in full working order. The original issue was the air flow control being very slack, easily moveable. I reported this the day I received it but had to go away for a week so was unable to return. In the meantime the vape worked so used and had no issue and decided to keep it until yesterday when it just stopped working. Contacted the lovely Charlotte again who was so helpful. 100% feedback for the customer service, awaiting new device so unable to give full product review
15 juin 2026
Réponse de Vapouriz
Hi Vanessa,
We truly appreciate you taking the time to share your feedback regarding your recent experience. We are genuinely pleased to hear that our customer service, particularly the assistance provided, was exceptional and helped facilitate the return of your defective product and arrange for a replacement. We understand the frustration of receiving a product that doesn't meet expectations, especially with the initial airflow issue and the subsequent malfunction. We are hopeful that your new device, delivered via Royal Mail, will be in perfect working order. We value your patience and understanding throughout this process.
Kind regards
Rose
Réponse de Vapouriz
Hello There
Thank you for your excellent review!
We're delighted to hear that you were happy with our customer service and the speed of our delivery. We truly appreciate your feedback and look forward to assisting you again soon.
Kind regards
Rose
Réponse de Vapouriz
Hello There
We're happy to hear that you enjoyed our products and service. Thank you for your positive feedback; we appreciate it and look forward to serving you again!
Kind regards
Rose
Réponse de Vapouriz
Hi Andrew,
We're so happy to hear you're pleased with the excellent quality, reasonable prices, and fast delivery! We truly appreciate your positive feedback.
Kind regards
Rose
Réponse de Vapouriz
Hi,
Thank you for your fantastic feedback! We are so pleased to hear that you found our service to be both speedy and easy. We truly appreciate you taking the time to share your positive experience with us.
Kind regards
Rose
Réponse de Vapouriz
Hi John,
We appreciate you taking the time to share your positive experience with us. We are so happy to hear that your orders are always correct and delivered on time.
Kind regards
Rose
Réponse de Vapouriz
Hi,
Thank you for your wonderful review! We're so pleased to hear that you experienced excellent delivery time and are happy with our products. We truly appreciate your positive feedback.
Kind regards
Rose
Réponse de Vapouriz
Hi Angie,
Thank you for your kind feedback! We're so pleased to hear that your delivery was quick and well-packaged, and that you received good service. We appreciate your support and look forward to assisting you again.
Kind regards
Rose
It’s easy,fast and exactly what I…
It’s easy,fast and exactly what I ordered. It’s why I always order from you!
23 juin 2026
Réponse de Vapouriz
Hi Carol,
We're so glad to hear you consistently have a positive experience with our service. Your loyalty means a lot to us!
Kind regards
Rose
Very prompt and reliable delivery
10 juin 2026
Réponse de Vapouriz
Hi Maria,
We appreciate your positive feedback! We are so happy you were pleased with our prompt and reliable delivery. Thank you for sharing your experience.
Kind regards
Rose
Réponse de Vapouriz
Hi Rick,
We're so glad to hear that you found the ordering process easy! We appreciate your positive feedback.
Kind regards
Rose
excellent service and back up staff
10 juin 2026
Réponse de Vapouriz
Hi Haydn,
We are so happy to hear that you received excellent service from our team. We truly appreciate your positive feedback and look forward to assisting you again in the future.
Kind regards
Rose
Great as always
Great as always, promptly delivered, great prices.never been let down or had any problems
23 juin 2026
Réponse de Vapouriz
Hi Lee,
We're so happy to hear that you consistently receive prompt deliveries and appreciate our pricing. We value your continued support and positive feedback!
Kind regards
Rose
Réponse de Vapouriz
Hi Colin,
We're delighted to hear that everything went smoothly for you. We appreciate you taking the time to share your positive experience.
Kind regards
Rose
Réponse de Vapouriz
Hi Lesley,
Thank you for your great review! We're delighted to hear that you were happy with the delivery and the selection of vape liquid. We really appreciate your feedback and look forward to serving you again soon.
Kind regards
Rose
Réponse de Vapouriz
Hi Clive,
We're very sorry to hear that your delivery didn't meet the usual standard you expect from us. We sincerely apologise for the delay and any inconvenience this has caused. One of our Customer Service Advisors will be in touch with you shortly, as we'd like the opportunity to put this right for you. Thank you for your patience and for your continued support.
Kind regards
Rose
Excellent service
Excellent service! There was a slight mix up with order. Everything got sorted out within a few hours and I also recieved extra items for the mix up. Very happy customer 😃
8 juin 2026
Réponse de Vapouriz
Hi Bex,
We're so glad to hear that we could resolve the slight mix-up with your order quickly and to your satisfaction. We truly appreciate your understanding and positive feedback!
Kind regards
Rose
Excellent choice and service
8 juin 2026
Réponse de Vapouriz
Hi Alistair,
We are so glad you had a great experience with our excellent choice and service. We appreciate your positive feedback and thank you for your support!
Kind regards
Rose
Delivered very quickly
Delivered very quickly, excellent product, excellent service,would highly recommend
21 juin 2026
Réponse de Vapouriz
Hello There
We're so pleased to hear that you received your order quickly and are happy with both the product and the service you experienced. Thank you for your kind recommendation!
Kind regards
Rose
Evri lost my parcel
Evri lost my parcel, emailed customer service, resent via royal mail 24hr arrived as promised the next day, quality service from a Quality company
21 juin 2026
Réponse de Vapouriz
Hello There
We're so glad to hear that we could resolve the delivery issue promptly for you. It's wonderful to know that our team provided quality service. We appreciate your kind words!
Kind regards
Rose
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