Vas Group Avis 7

Terrible company totally incompetent!

Under valued our properties by £300+k!

When the valuation was challenged we were told we would have to do an official challenge which would need comparable properties in the area. After providing the overwhelming evidence of them undervaluing our property they decided not to change their minds anyway.

Complete utter waste of time and money, not to mention they have stopped us from remortgaging to buy another property.

AVOID AVOID AVOID THIS TERRIBLE COMPANY!

Terrible valuation from this company. The surveyor measured our house 40m2 less than the actual size which meant they de valued it. When this was pointed out they refused to adjust it. Im now taking legal advice.

If your lender uses VAS Panel I would recommend you look for a new lender - they are absolute scammers. They will just keep adding charges - especially if they know you have time constraints and no other option

Went with Kempton Carr Croft whom are part of this group and was the cheapest quote of the three I was provided, however at £2,000 it's still very expensive and my overall experience was very poor. Would not recommend.

No response to any emails, complaints procedure is non existent. This feels like an amateur outfit and would avoid if possible.

They charge over £1,100 just for a valuation on a property worth £130K—extremely overpriced! I’d strongly recommend asking your mortgage lender to use a different surveyor, (Legally You Can Ask This) as others would be at least 30%–50% cheaper. Definitely not good value for money.

worst firm possible, takes £1500 for a valuation report and rude customer service on the phone