Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have four LifePods model number XLP10-BK well on one unit the latch broke in half, I contacted the support team and requested help with my issue. They were quick to respond and shipped me the latch.... Voir plus

Noté 5 sur 5 étoiles

I have not had time to put the (3) Sliders I purchased for my sons through their paces however I would like to commend Seth and his team on excellent customer service. I ordered (3) sliders and on... Voir plus

Noté 5 sur 5 étoiles

I recently purchased the LifePod XRC100i PLUS for my weapon. This case is fantastic especially with all the accessory packs. I had a little mix up in my order and the immediately addressed it and co... Voir plus

Noté 5 sur 5 étoiles

Living in an apartment, I needed a safe that was practical, secure, and manageable in size and weight. This one checked all the boxes. It was reasonable to bring in, yet once set up, it feels so... Voir plus

À propos de l'entreprise

  1. Magasin d'électronique

Écrit par l'entreprise

Vaultek started with an open imagination, a blank slate if you will. We saw an opportunity to introduce not just a new product - but an entirely new brand. We don't intend to create a one hit wonder, but evolve into a respected brand capable of building innovative products packaged with cutting edge technologies in both security and quick access.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 64 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Charging station does not work

Charging station does not work, I need to contact company to get this resolved and sent back, I think I received a used safe

12 septembre 2025
Logo de Vaultek Safe

Réponse de Vaultek Safe

Hi Brad!
Thank you for your invaluable feedback! Our 5 STAR Support Team will be following up with you shortly to offer additional assistance.
Very respectfully!
The Vaultek Support Team

Noté 4 sur 5 étoiles

FingerPrint ID not working consistently

Safe is made well with solid construction. After using for a month or so I can tell you that if it is truly an emergency you should use the number pad instead of the fingerprint sensor. Doesn't ever seem to open on the first try, especially if you are in a hurry.

4 septembre 2025
Noté 5 sur 5 étoiles

Great Pistol Safe!

I purchased the VAULTEK smart gun safe a couple years ago and have no regrets. Customer service and the warranty are top notch. I will buy from them again.

10 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I HAVE BEEN CONTACTING VAULTEK OVER 3…

I HAVE BEEN CONTACTING VAULTEK OVER 3 DAYS TO RESOLVE AN ISSUE AND BRANDON TOOK THE TIME TO RESOLVE THINGS FOR ME IN THE MATTER OF 20 MINUTES THANK YOU SO MUCH TO BRANDON AND EVERYONE INVOLVED!

14 octobre 2025
Avis spontané
Noté 3 sur 5 étoiles

Seems a little different from the…

Seems a little different from the social media advertisement.

15 septembre 2025
Logo de Vaultek Safe

Réponse de Vaultek Safe

Hello Erika!
Thank you for sharing your recent experience with us. A Support Agent will be following up with you to provide further assistance.
Thank you for your willingness to work with us!
The Vaultek Support Team

Noté 5 sur 5 étoiles

Vaultek is the best

I've had safes from other manufacturers, and none come close to Vaultek, they are the best in my opinion. The Slider series works exceptionally well. Vaultek is the only manufacturer I trust.

10 septembre 2025
Noté 3 sur 5 étoiles

Decent but lacking in instructions and setup assistance

I purchased the RS800i as an additional safe in my home. I have several other Vaultek handgun safes and have appreciated the quality and innovation. As much as I like the RS800i, I have some serious reservations. First, other than instructions on how to download the app and set up the locking system and other programmable options, there is virtually nothing to detail the setup of the accessories that come with the safe. There is no place on Vaultek’s website where they offer instructions and tips on proper placement or alternative configurations for accessories. I purchased the optional accessory pack and even that included no instructions.

The programming instructions were outdated, particularly as it applies to the ViSN Nano key. They referenced a previous model that had a charging port and a setup button, neither of which the new model has. I finally figured out the proper installation method through the app.

Disappointing that a high quality product falls so short in terms of documentation and support.

12 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great product

Great product, as advertised. Easy to use, simply set-up, portable, convenient. Would HIGHLY recommend product and looking to purchase more.

7 septembre 2025
Noté 3 sur 5 étoiles

PROS / CONS

PROS: Good quality safe, with room for 4 to 6 handguns with ammo. Security features are very solid, various options to open and close the safe.

CONS: Price is high, and shipping to Puerto Rico was +$100.

9 septembre 2025
Noté 5 sur 5 étoiles

Buy a VAULTEK and you won’t regret it

I bought a vaultek biometric safe to put on my nightstand but also bought a cheaper brand for my rifles that is also biometric. My VAULTEK works every time without any issues. My economy rifle safe biometric scanner works about 20% of the time. Since then I have purchased another safe for my wife’s nightstand and a lifepod. For me, there’s no other option. All 3 VAULTEK safes biometric scanners work perfectly. I don’t even bother using the bio scanner on the cheaper safe because I don’t want it to go into tamper mode.

9 septembre 2025

L’expérience Trustpilot

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