I have four LifePods model number XLP10-BK well on one unit the latch broke in half, I contacted the support team and requested help with my issue. They were quick to respond and shipped me the latch.... Voir plus
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Lisez les avis des autres
I have not had time to put the (3) Sliders I purchased for my sons through their paces however I would like to commend Seth and his team on excellent customer service. I ordered (3) sliders and on... Voir plus
I recently purchased the LifePod XRC100i PLUS for my weapon. This case is fantastic especially with all the accessory packs. I had a little mix up in my order and the immediately addressed it and co... Voir plus
Living in an apartment, I needed a safe that was practical, secure, and manageable in size and weight. This one checked all the boxes. It was reasonable to bring in, yet once set up, it feels so... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Vaultek started with an open imagination, a blank slate if you will. We saw an opportunity to introduce not just a new product - but an entirely new brand. We don't intend to create a one hit wonder, but evolve into a respected brand capable of building innovative products packaged with cutting edge technologies in both security and quick access.
Coordonnées de contact
37 N. Orange Ave STE 770, 32801, Orlando, Etats-Unis
- (407) 329-4164
- support@vaulteksafe.com
- vaulteksafe.com
A répondu à 64 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Heavy duty and reliable
Heavy duty and reliable! Nice knowing I have a secure place to store my firearm safely.
Charging station does not work
Charging station does not work, I need to contact company to get this resolved and sent back, I think I received a used safe

Réponse de Vaultek Safe
FingerPrint ID not working consistently
Safe is made well with solid construction. After using for a month or so I can tell you that if it is truly an emergency you should use the number pad instead of the fingerprint sensor. Doesn't ever seem to open on the first try, especially if you are in a hurry.
Very happy with purchase
Very happy with purchase. High quality safe. The price was right, ordering was easy and it arrived on time.
Great quality
The customer sewrvice is EXCELLENT!!
The customer sewrvice is EXCELLENT!!! Thank you for the very fast help!!!
Great Pistol Safe!
I purchased the VAULTEK smart gun safe a couple years ago and have no regrets. Customer service and the warranty are top notch. I will buy from them again.
I HAVE BEEN CONTACTING VAULTEK OVER 3…
I HAVE BEEN CONTACTING VAULTEK OVER 3 DAYS TO RESOLVE AN ISSUE AND BRANDON TOOK THE TIME TO RESOLVE THINGS FOR ME IN THE MATTER OF 20 MINUTES THANK YOU SO MUCH TO BRANDON AND EVERYONE INVOLVED!
Seems a little different from the…
Seems a little different from the social media advertisement.

Réponse de Vaultek Safe
Vaultek is the best
I've had safes from other manufacturers, and none come close to Vaultek, they are the best in my opinion. The Slider series works exceptionally well. Vaultek is the only manufacturer I trust.
Great fingerprint sensor
Very pleased at the quality of the fingerprint sensor. Faster and more reliable than my other fingerprint safe (a SentrySafe).
Decent but lacking in instructions and setup assistance
I purchased the RS800i as an additional safe in my home. I have several other Vaultek handgun safes and have appreciated the quality and innovation. As much as I like the RS800i, I have some serious reservations. First, other than instructions on how to download the app and set up the locking system and other programmable options, there is virtually nothing to detail the setup of the accessories that come with the safe. There is no place on Vaultek’s website where they offer instructions and tips on proper placement or alternative configurations for accessories. I purchased the optional accessory pack and even that included no instructions.
The programming instructions were outdated, particularly as it applies to the ViSN Nano key. They referenced a previous model that had a charging port and a setup button, neither of which the new model has. I finally figured out the proper installation method through the app.
Disappointing that a high quality product falls so short in terms of documentation and support.
Great product
Great product, as advertised. Easy to use, simply set-up, portable, convenient. Would HIGHLY recommend product and looking to purchase more.
Very satisfy with the quality and the…
Very satisfy with the quality and the durability of the safe the interior is very well organized.
Safe does the job.
Love safe and great customer service.
Customer service was very helpful and safe is great!
PROS / CONS
PROS: Good quality safe, with room for 4 to 6 handguns with ammo. Security features are very solid, various options to open and close the safe.
CONS: Price is high, and shipping to Puerto Rico was +$100.
Awesome products AND support team
Awesome products AND support team. I can't decide which is better.
Buy a VAULTEK and you won’t regret it
I bought a vaultek biometric safe to put on my nightstand but also bought a cheaper brand for my rifles that is also biometric. My VAULTEK works every time without any issues. My economy rifle safe biometric scanner works about 20% of the time. Since then I have purchased another safe for my wife’s nightstand and a lifepod. For me, there’s no other option. All 3 VAULTEK safes biometric scanners work perfectly. I don’t even bother using the bio scanner on the cheaper safe because I don’t want it to go into tamper mode.
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