Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have four LifePods model number XLP10-BK well on one unit the latch broke in half, I contacted the support team and requested help with my issue. They were quick to respond and shipped me the latch.... Voir plus

Noté 5 sur 5 étoiles

I have not had time to put the (3) Sliders I purchased for my sons through their paces however I would like to commend Seth and his team on excellent customer service. I ordered (3) sliders and on... Voir plus

Noté 5 sur 5 étoiles

I recently purchased the LifePod XRC100i PLUS for my weapon. This case is fantastic especially with all the accessory packs. I had a little mix up in my order and the immediately addressed it and co... Voir plus

Noté 5 sur 5 étoiles

Living in an apartment, I needed a safe that was practical, secure, and manageable in size and weight. This one checked all the boxes. It was reasonable to bring in, yet once set up, it feels so... Voir plus

À propos de l'entreprise

  1. Magasin d'électronique

Écrit par l'entreprise

Vaultek started with an open imagination, a blank slate if you will. We saw an opportunity to introduce not just a new product - but an entirely new brand. We don't intend to create a one hit wonder, but evolve into a respected brand capable of building innovative products packaged with cutting edge technologies in both security and quick access.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 64 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My safe had stopped responding to me…

My safe had stopped responding to me not allowing me to gain access. It was out of warranty but VAULTEK took it back and repaired it and shipped it back at no charge.excellent customer service and support!

10 février 2026
Avis spontané
Noté 2 sur 5 étoiles

Good Safe But...

Good safe but the new app update doesn't work with older WiFi safes so I have to use 2 Vaultek apps AND I have to keep the safe plugged in at all times? Really? That wasn't very well thought out. I wish you still sold the older version WiFi compatible 30 series.

1 février 2026
Noté 5 sur 5 étoiles

Brandon made my otherwise a bit…

Brandon made my otherwise a bit confusing decision making process easy. Helped me figure out what I needed and didn’t. Then the order came quickly and I’m all sorted out in just a few days.

23 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I purchased the Vaultek DS5i Smart…

I purchased the Vaultek DS5i Smart Station safe which I happen to REALLY like. I contacted your customer support and was fortunate to have connected with Morgan. Morgan was professional, listened to what the issue was. He then walked me through the troubleshooting process. He saved me from a potential negative experience and turn it into a positive one. I work in a similar environment and I understand the demands of the job. Morgan is an exceptional representative for Vaultek. Give this man a raise, bonus, or a gift card for his professionalism.

Regards,
Oscar Urbina
A satisfied Vaultek safe owner.

27 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

I purchased a Vaultek safe for my truck about 5 years ago and was very happy with the product. The controls stopped working so I contacted the company. They offered to service it even though it was out of warranty, with no cost to me except to ship it there. It was not repairable, but they sent a like-new refurbished unit that works just like brand new. I was very impressed with their level of service and they have earned a lifelong customer.

14 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing company!!!

Absolutely incredible customer service!! I purchased my Vaultek lockbox and the previous owner didn’t include the keys. Within one business day Vaultek completely resolved the issue. My product is high quality and I am looking forward to using it! Thanks so much Vaultek!! I will definitely be recommending their products to…everyone!!

18 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I'm impressed with Vaultek Safe

I'm impressed with Vaultek Safe, It's a quality product that will last a lifetime with features that are easy to use with the technology of today. They deliver on time with no hick-ups and damage. I would recomend these safes for anyone looking for a safe way to retain a weapon at home or away. Thank you Vaultek.

2 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Safe and Sound

Living in an apartment, I needed a safe that was practical, secure, and manageable in size and weight. This one checked all the boxes. It was reasonable to bring in, yet once set up, it feels solid and secure.

The customizable interior is fantastic. You can configure most of the space to suit your setup, which makes organization easy. It’s clean-looking, well-designed, and blends in nicely without screaming “gun safe.”

Access is quick and simple for authorized users, which was important to me. Overall, I’m very pleased with it and would absolutely recommend it.

8 janvier 2026
Noté 5 sur 5 étoiles

Vaultek safes are great…

Vaultek safes are great very happy with the safes that I have and as a firearms trainer I do recommend them to my students all the time. With Illinois being a gun safe state the selection Vaultek offers is great.

10 janvier 2026

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