Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Fantastic company. Very helpful on the phone. The support belt is brilliant. Very soft material and easy to put on. Good design and stays put even when gardening. Will definitely be getting more. Tha... Voir plus
I love this site! Every product I have purchased has been great! I order my prescription products from here too and I always receive exactly what I have ordered and they are always top quality. So muc... Voir plus
VB are a caring and supportive company that will go the extra nine yards to satisfy their customers! Nic will personally see to it that each client is cared for, offering sound advice. In my own per... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équpement médical
- Fournisseur d'équipement pour personnes handicapées
- Chirurgien digestif
- Magasin de matériel médical
- Pharmacie
Écrit par l'entreprise
Designed with dignity. Backed by experience. Vanilla Blush creates comfortable, supportive medical garments for people with a stomas, incontinence or abdominal wall and groin hernias. Founded by former Neuro Intensive Care Nurse and stoma patient, Nicola Dames. Our products combine clinical understanding with real-life experience. We are an NHS-approved supplier, operate across the UK and Europe, and are committed to providing expert, compassionate support to every customer.
Coordonnées de contact
Unit 43 Dalmarnock Road, G40 4LA, Glasgow, Royaume-Uni
- 01417630991
- info@vblush.com
- vblush.com
Free Fitting Service.
4,8
Excellent
664 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The garments fit beautifully
The garments fit beautifully. Customer service was extremely helpful when I talked with them on the phone.
25 février 2026
Réponse de Vanilla Blush Medical Ltd
So lovely to read. Thank you very much. Team VB
Support Clothing
Excellent staff and service. Everything went smoothly as before. Thanks
24 février 2026
Réponse de Vanilla Blush Medical Ltd
Great to hear Phil. Team VB
Réponse de Vanilla Blush Medical Ltd
Thank you Clare. We really appreciate the review. Team VB
Réponse de Vanilla Blush Medical Ltd
Thank you Lubica. Will pass the message on to Nic. Team VB
Réponse de Vanilla Blush Medical Ltd
Thank you Richard. Appreciate this lovely review. Team VB
Not really the companies fault but the…
Not really the companies fault but the pants are not supportive enough for my wife. For stoma patients with no real need for firmer support I'm sure they are fine.
14 février 2026
Réponse de Vanilla Blush Medical Ltd
Hi Graham. Thanks for the review. I’ve taken the liberty to look at the order placed. I can see the item you ordered for your wife was not a support item but an everyday brief with internal pocket for her stoma bag. I am highly confident following a consultation with one of our garment experts we will achieve the aim required. If you would like us to offer a free consultation we will in turn send one support item as a gesture of goodwill. Team VB.
Réponse de Vanilla Blush Medical Ltd
Hi Rachel. Thank you very much. Team VB
Exceptional service.
Exceptional service.
Helpful, friendly and informative staff.
Quality support products that have literally made life so much more comfortable.
18 février 2026
Réponse de Vanilla Blush Medical Ltd
Lovely comments, Ross. Thank you very much. Team VB
Réponse de Vanilla Blush Medical Ltd
Thank you for the 5 Star, Sue. Team VB
Réponse de Vanilla Blush Medical Ltd
Thank you Andy. Team VB
Hernia vest experience
I have had the hernia vest up to now and they are great but in my opinion a wider strap would be better if your a larger lady like me
17 février 2026
Réponse de Vanilla Blush Medical Ltd
So kind, thank you so much. Team VB
Réponse de Vanilla Blush Medical Ltd
Thank you, Linda. Team VB
Constructive conversation and listening…
Constructive conversation and listening to my concerns
19 décembre 2025
Réponse de Vanilla Blush Medical Ltd
Thanks very much Terry. Team VB
Lady I talked to told me about the…
Lady I talked to told me about the product and how best to use it. She was very professional and informative.
Can not remember the date.
16 février 2026
Réponse de Vanilla Blush Medical Ltd
Thank you for the lovely review. Team VB
Nic the founder of VB is so caring
Nic the founder of VB is so caring, helpful and knowledgeable and she has personal experience of hernia and stoma. Nic helped me through the process of receiving my two ladies hernia support vests and hernia support belt via the NHS prescription. She drafted a digital letter for my GP, which I emailed to my GP for approval, which was sent direct to my local chemist. Also I purchased myself ladies panties and more ladies vests and I had a very good discount.
All the garments I've received are excellent quality and the ladies support vests fit well for my petite height. They are very comfortable to wear, keep their shape and tightness and easy to wash.
I would highly recommend Vanilla Blush for their excellent professional, friendly service and products.
5 janvier 2026
Réponse de Vanilla Blush Medical Ltd
Corina, you are so kind. Thank you for taking the time to go through our products and service. We really appreciate it. Team VB
Very helpful
Best experience and without there support garment I wouldn’t have normal life with my ileostomy!!!
30 janvier 2026
Réponse de Vanilla Blush Medical Ltd
Thank you for the 5 Star. Team VB
Réponse de Vanilla Blush Medical Ltd
Thank you Mark. Team VB
I never received my initial order even…
I never received my initial order even though I have emailed about this on 2 occasions.
No response to my emails. No delivery of order!!
10 décembre 2025
Réponse de Vanilla Blush Medical Ltd
Hi Fay, I am sorry to hear this. I have seen you were cc’d into emails about how you must order your stoma garments. Unfortunately that part is completely out of our control as you are under a continence service in Bristol. I’m sorry if you never saw this email, but they have been sent. We are closed now until tomorrow but didn’t want to leave you without a some acknowledgment. I understand this is frustrating, it’s frustrating for us to get a 1star, for something not in our control. I’m confident we can turn that 1 star into 5 once you know the process for you in your area. Team VB
Réponse de Vanilla Blush Medical Ltd
Thank you for the 5*. Much appreciated. Team VB
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