Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... Voir plus
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Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... Voir plus
L'entreprise a répondu
Fantastic company. Very helpful on the phone. The support belt is brilliant. Very soft material and easy to put on. Good design and stays put even when gardening. Will definitely be getting more. Tha... Voir plus
I love this site! Every product I have purchased has been great! I order my prescription products from here too and I always receive exactly what I have ordered and they are always top quality. So muc... Voir plus
VB are a caring and supportive company that will go the extra nine yards to satisfy their customers! Nic will personally see to it that each client is cared for, offering sound advice. In my own per... Voir plus
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Designed with dignity. Backed by experience. Vanilla Blush creates comfortable, supportive medical garments for people with a stomas, incontinence or abdominal wall and groin hernias. Founded by former Neuro Intensive Care Nurse and stoma patient, Nicola Dames. Our products combine clinical understanding with real-life experience. We are an NHS-approved supplier, operate across the UK and Europe, and are committed to providing expert, compassionate support to every customer.
Unit 43 Dalmarnock Road, G40 4LA, Glasgow, Royaume-Uni

A répondu à 100 % de ses avis négatifs
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Wow, what an incredible place this is. After my clinical team referred me to Vanilla Blush Nic was very quick to get in touch and arrange an appointment. When I got there it was beautifully presented and such a nice welcoming team. Nic's manner immediately puts you at ease and her understanding of your medical, aesthetic, and emotional needs are outstanding. Her product knowledge and the way she has of explaining why things are done in a certain way gives you absolute confidence that you are in great hands. The stock range was considerable and extended far beyond my expectations. I came away feeling great and would have no hesitation whatsoever in recommending Vanilla Blush

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As a new Urostomy client it was reassuring to be dealt with by knowledgeable and helpful staff who guided me through the range of products NHS provision They arranged deliveries and future supplies.

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From start to finish, every one has been so kind . The process is fast . Pick my item and delivery was completed quickly

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Great products,delivery on time and lovely people to deal with

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I have used this company before and have found their prices and service excellent.

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The experience was great. Staff answered emails quickly, the underwear I ordered are of excellent quality and very well made.
I did run into a bit of a problem due to size. My refund was made without hesitation or questions.
A great company to do business with.

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3rd time purchasing the hernia vest. They're a life saver as theres nothing else to suit my problem as belts aren't big enough. Service and speed was exceptional. Thanks to all

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Réponse de Vanilla Blush Medical Ltd
Very efficient and knew exactly what I needed before I did. Everything came quickly after ordering and works well.
Thank you

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Customer service was amazing, the lady on the phone was so warm and welcoming.
However the product i use and was provided are the only reason this is a 1 star review, the product was a hernia belt, it did not work in the slightest and with a parastomal hernia it is important for me to have that comforting yet safe fit. The belt kept slipping down even at its tightest, and it was incredibly small in width so It didn't actually support my hernia in that respect either.

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Warm welcome and great choice to choose from... Also very friendly advice.

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Have developed a small pastoral hernia. These pants are brilliant, feel secure and comfortable wearing them

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Réponse de Vanilla Blush Medical Ltd
I love their quality and the confidence I gain. Customer service is exemplary!

Réponse de Vanilla Blush Medical Ltd
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