Vedson Avis 

To,
The Grievance Redressal Officer / Customer Support Team
Vedson

Subject: FINAL NOTICE & REFUND REMINDER – Non-Delivery of Prepaid Order No. 9431-S1228498 – Refund of ₹768 Required

Dear Sir/Madam,

This email serves as my FINAL NOTICE AND REMINDER regarding my prepaid online order placed on your website,vedson, on 19 September 2026. Despite successful payment, the product has not been delivered, and my refund remains pending.

Order and Transaction Details:

Merchant: vedson

Order Number: 9431-S1228498

Invoice Number: 122849826850

Product: TP-Link UB500 Plus USB Bluetooth 5.3 Adapter

Purchase Date: 19 September 2026

Amount Paid: ₹768

Payment Reference / UTR: GPay 626273772312

I placed this order in good faith and made the payment successfully. However, the product was never delivered, and I have not received my refund despite repeated attempts to contact you and previous follow-ups. I have also raised a complaint with the National Consumer Helpline, but the matter remains unresolved.

Your continued failure to deliver the prepaid product or refund my money is unacceptable and raises serious concerns regarding your handling of customer orders and grievances.

You are hereby given one final opportunity to resolve this matter.

I require you to:

Refund the full amount of ₹768 to the original payment method, or provide written confirmation of the refund with the transaction reference.

Confirm the refund status to me in writing.

Resolve this complaint within 7 calendar days of receipt of this email.

Please treat this deadline seriously.

If you fail to process the refund within the above deadline, I will proceed with further escalation without issuing another reminder, including the following:

Filing or pursuing a formal complaint before the appropriate Consumer Disputes Redressal Commission for deficiency in service and seeking appropriate relief under applicable consumer protection laws.

Forwarding the complete transaction details and supporting evidence to the relevant payment gateways, payment service providers, and other appropriate authorities involved in processing or facilitating payments to your website, requesting an investigation into the transaction and your merchant payment acceptance arrangements.

Escalating the matter through the National Consumer Helpline and other appropriate grievance redressal or regulatory channels, wherever applicable.

Seeking any other remedies available to me under applicable law, including appropriate compensation and costs, if justified.

I will provide copies of the order confirmation, invoice, payment proof, previous correspondence, and consumer grievance records to the relevant authorities as supporting evidence.

Please understand that this is my FINAL NOTICE BEFORE FURTHER LEGAL AND CONSUMER-GRIEVANCE ESCALATION. I expect a prompt, written response and the full refund within the stipulated period.

I would prefer to resolve this matter directly with your company. However, if you fail to act within the deadline, I will pursue the available remedies through the appropriate channels.

Kindly acknowledge receipt of this email and confirm when the refund will be processed.

Yours faithfully,

DHIRAJ SHAH
Nagrik Fashion Tower
Station Road, Thane West – 400601
India

Very worst service, pls anybody don't try,

Worst Experience & No Customer Support!
I placed a prepaid order (Order No: 8229-S1228498) on Vedson for a TP-Link Router worth ₹9,999.00. The item reached the local Shadowfax courier hub on July 3rd, and even after many days, it has not been delivered. I have contacted Vedson via WhatsApp, Email, and Live Chat multiple times, but they are completely ignoring my messages. Highly irresponsible company! Do not buy anything from Vedson, your money will get stuck.

Don't use Vedson site for any purchase. No updates and no tracking. Their chat service and order page are useless. You will not know what happened to your order. You will loose your money for sure. God only knows what is happening 😭

Absolutely terrible experience with Vedson.in. I purchased a WiFi Nano USB Adapter, and within just ONE DAY the device stopped working properly. A product failing this quickly clearly shows either poor quality control or defective items being sold.

What’s even worse is their pathetic customer service. After reporting the issue immediately and requesting a return/replacement, Vedson.in simply refused to accept the return. Once they get your money, they don’t seem to care about customers at all.

Selling faulty products and then denying returns is completely unacceptable. I wasted my money, time, and effort dealing with this nonsense. I strongly advise everyone to stay away from Vedson.in unless you want to risk getting defective products with zero support afterward.

One of the worst online shopping experiences I’ve had.

Today is 14th June I have Order PCIE WiFi card on 31st May, till now it even not dispatched from the warehouse.

The service experience on this website has been extremely poor, frustrating, and completely unacceptable. After placing a prepaid order for an electronic product worth a considerable amount, the seller cancelled the order without any proper explanation, and I am still yet to receive my refund. This clearly reflects a lack of basic accountability and raises serious concerns about how both prepaid and normal transactions are handled on this platform.

What makes the situation worse is the complete absence of customer support. There has been no response to my emails, and calls to customer care have either gone unanswered or provided no meaningful resolution. This level of negligence is unacceptable for any platform handling customer payments.

If you are reading this, I strongly advise you not to purchase from this website. The entire experience shows poor service standards, lack of transparency, and disregard for customers’ time and money. A company that cannot ensure refunds after cancelling orders or even respond to basic queries cannot be trusted with any kind of transaction. Even after repeated follow-ups, I have still not received my refund, which only reinforces how unreliable this platform is.