Vehicle Mats UK Avis 

700
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just recieved my mats this morning and fitted them in my vehicle great Quality and fit couldn't have asked for better. Great communication through the process up to delivery. Will definitely use again... Voir plus

Noté 5 sur 5 étoiles

Excellent customer support, offered replacement of front mats as the first pair had incorrectly spaced clips. I provided measurements to confirm, and they replied within a few hours and had new ones... Voir plus

Noté 5 sur 5 étoiles

I had an unusual fitting arrangement with my Suzuki Swift carpets . The car originally was supplied with non standard carpet studs. Which didn't allow the carpets supplied to be installed cor... Voir plus

Noté 5 sur 5 étoiles

Re: order number: #VMUK-057478 Purchased rubber mats for MG5 EV. I knew people had reported problems getting the right size for the clip spacings but Vehicle Mats UK sent confirmation that they wo... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires automobiles

Écrit par l'entreprise

Online supplier of high-quality custom tailored car mats.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

700 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(700)

24 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service, great prices, suburb car mats I couldn’t be happier.

Thank you so much for going above and beyond when my delivery - nothing at all to do with you directly- went a little south! Amazing gesture from yourselves to resolve and much appreciated.

19 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Exceptional service - good quality...

Exceptional service - good quality mats and boot liners. Previously ordered 5mm boot liners for four different cars. Really good quality and fit well. For one of the cars in our family, they worked off a template for the liner as the car was 28+ years old. They did a great job and charged the same price as if it was a newer car. They take great care in providing good quality mats. Have ordered only one set of luxury drivers / passenger mats and also found them to be excellent quality. One of the mats had faulty mat clips and Chris went out of his way to provide exceptional service by ordering a replacement. A problem with our daughters’ Uni address saw him divert the delivery to our home address to ensure it arrived before she went back to Uni. Very grateful for his helpfulness and for supplying four new mats instead of the one just needed! Would have no hesitation in recommending to others and will use again, when needed.

14 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Reliable, good service.

This is the second time I have ordered mats each time for a different vehicle. Mats fit well and are well made, arriving in a reasonable time. Only slight problem for me is that the dark grey trim is not quite as dark as expected. This is an inevitable consequence of ordering on line and definitely not the fault of Vehicle Mats who offered to replace immediately had they sent the wrong trim. I have found them to offer good customer service, reliable quality and good delivery time.

13 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. Was very happy with the mats when they arrived, until I realised I had ordered the wrong set. I enailed customer service, got a swift reply with instructions on how to measure the position of the clips. We sorted out which mats I needed and they were despatched within a week. Very happy customer and happy to recommend.

21 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Beautiful car mats

I chose black mats with purple edging and my name. I love them. They fit so easily and look beautiful.
I had a query and the customer service was great. Couldn't fault them.
I definitely recommend this company.

15 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic quality car mats that are…

Fantastic quality car mats that are bespoke made to your design and absolutely brilliant customer service.
They definitely feel like good value for money and would definitely recommend buying from them.

I accidentally purchased the wrong mats for my car not realising the sport model required a different size and unfortunately when they arrived they didn’t fit. I contacted the customer service team to see if I could return them in exchange for the correct size mats and in a matter of hours, I had an email response to say to keep the ones I had purchased and put them in my car temporarily to keep the floors clean whilst they send me the correct size ones completely free of charge. I couldn’t believe it - it’s a rarity to receive this level of customer service and it was so appreciated.

22 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Very happy!

Very happy with my order! Ordered a set of mats for my Seat Leon, nothing fancy, just the basic carpet type and no-extra-cost dark grey edging and I'm really happy with them. They fit perfectly with no fuss, look really good in the car and the overall order experience was excellent. There's a little wait while they make the order and ship it, but since they're made to order it's not a big deal and the shipping is fast. I'm considering getting a boot mat from them now too and would happily recommend them to folks!

4 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Great

Ordered my mats on Christmas and they came quickly and fit perfectly. Amazing quality.

25 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic experience, high quality

Fantastic, high quality floor mat for my T6. Exceptional, regular communication to keep me updated on the progress of my order and a great price. Really pleasant experience.

11 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service from Vehicle Mats UK

Great service from Vehicle Mats UK

Ordered their heavy duty rubber mats for my car during the Xmas break and they arrived first week in Jan as promised
The mats are great, perfect fit - fantastic communications throughout order to receipt of goods

Top marks

6 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Customer service simply outstanding

Customer service simply outstanding!
I ordered the wrong mats (only realised after order was delivered and I messaged Chris)
It was my mistake and yet they sent out the correct mats, no extra charge. Outstanding!

19 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Really happy with my purchase

Really happy with my purchase. Great email communication and confirmation. Item arrived before expected receipt date provided which was a bonus. Really good quality and actually fit perfectly (I’ve tried other companies with my reg and they have all arrived incorrect). Would definitely recommend 😊

14 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Amazing customer service when the logistics company have failed and support to amend my order. Chris has been responsive and courteous and couldn’t have been more helpful.
In fact, the experience even prompted me to come and write this review!

16 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Fabulous Mats

The mats for my smart car were perfect. The quality, the trim, and they arrived sooner than expected. The price is also a bargin for custom made mats. Website is easy to navigate and they kept me up to date on the progress of my mats. What more can I ask for! It is so nice to deal with a company who know their products who offers a wonderful service all round. I shall recommend their excellent service to my family and friends.

22 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent mats

I was really impressed with this company and the quality of their mats. I didn’t have much of clue what I needed but using their tool to check the mats fit my car before purchase really helped. Speedy delivery too.

31 août 2023
Avis spontané
Noté 5 sur 5 étoiles

The reviews here are true!

First of all I haven’t been asked for this review, and I’m always skeptical of places that do! But I chose this company based on the reviews. Chris indeed is a very helpful guy, and the mats are perfect. I chose the carpet, for my Jazz 11 , and they grip so well to the floor I don’t need the clips. I’m so pleased and I’ll certainly use them again and already recommended to friends.

8 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

They don't fit correctly even though I…

They don't fit correctly even though I put my reg in, to say poorly cut is an understatement, Driver side came with 2 retaining clips yet none in the car so just 2 holes. Very poor quality for the price wish I bought from Ebay now.
Why do you lie and blame it on the customer, this is my order from your invoice my grand vitara is a 2014 with NO FLOOR STUDS i wish I could submit photos to show how you are lying and blaming it on me. I ordered SYS0622 everyone look at the product it has no stud holes that's what I ordered.

Suzuki Grand Vitara SWB 3DR Car Mats (2005-2015)

SKU: SYS0622-Rubber-Black-NO TRIM

Step 1: Mat Material/Grade
RUBBER (3mm Heavy Duty / Easy Clean) +£16.00
Step 2: Colour/Material
Black Rubber
Step 3: Trim Colour
No Trim

31 août 2023
Avis spontané
Logo de Vehicle Mats UK

Réponse de Vehicle Mats UK

Hi Cliff,

I'm afriad that you have incorrectly ordered Grand Vitara mats for your Vitara, the Grand Vitara does have the floor studs which is why our mats have the clips fitted as shown on our listing image. Looking at the order, the reg look up was not used to select the mats for this order. I'm puzzled why you have left this review and not contacted us for help - We will happily swap the incorrectly ordered mats for the correct set at no cost to you, despite not being our fault. We cannont fix a problem that we are not aware of, please could you get in touch via the contact details on the delivery note, or by replying to one of the 3 order email that you have received through the production process?

Kind regards,

Chris.

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