Promises every detail, delivers very little. Paid extra for BMW dealer service history, no history recorded, yet car was with BMW head office back in the day, even the sale as a used vehicle by a BMW... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I checked Vehicle Score before viewing. I found it gave me the confidence to know the history of the vehicle I was going to view. The mileage indicator was a good insight and looking through the MOT... Voir plus
INCORRECT ULEZ DATA ON OLDER CARS eg 2004 Mercedes SLK 350 Why the Vehicle Score App Is Wrong: Vehicle Score (and similar third-party motoring apps) relies on basic rule-of-thumb algorithms rat... Voir plus
This site takes away an awful lot of questions that should be asked by a potential buyer. The access to it makes considering purchasing a vehicle simpler. The amount of information you can learn abo... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
VehicleScore has been designed to help people with their vehicle buying decisions. Our unique algorithm will score vehicle's based on age, mileage, MOT history and more!
Coordonnées de contact
The rectory, LE17 6BQ, leicester, Royaume-Uni
- info@vehiclescore.co.uk
- vehiclescore.co.uk
3,0
Moyen
191 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 21 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Vehicle Score are total scammers and…
Vehicle Score are total scammers and are fraudulent. Stay clear and go elsewhere like Car Vertical for an accurate report.
I paid Vehicle Score for a report and the report stated under the Insurance Category-The vehicle has not been involved in any accident that has been recorded.
This information is false and innacurate as the vehicle was involved in an accident and was recorded.
I have since found out that Vehicle Score use Experian for their data and Experian only supply data if the vehicle was written off or categorised.
This is not what is stated on the Vehicle Score Website.
On the Vehicle Score website the following was stated-
Insurance Claims
Check if there have been insurance claims made against the vehicle.
No mention that they only check insurance write off claims against the vehicle.
As Vehicle Score will not resolve the issue I will be taking the matter to Trading Standards.
22 janvier 2026
Avis spontané
Réponse de VehicleScore
Thank you for your feedback.
We believe there may be a misunderstanding regarding the type of data included within our report. The Full History Check purchased clearly states that it includes an Insurance Write-Off check, alongside finance, stolen and salvage record checks. It is not advertised as a comprehensive accident history database.
VehicleScore obtains vehicle information from industry-leading third-party providers, including Experian. As outlined in our Terms & Conditions, this data is supplied by third parties and may not contain every incident or insurance claim relating to a vehicle. Our reports reflect the information available from those providers at the time the report is generated.
We have also reviewed our customer service records and, at the time of writing, we have been unable to locate any email correspondence from you regarding this matter. Had we received an enquiry, we would have been happy to investigate the report and discuss any concerns directly.
If you have evidence of an incident that does not appear within the datasets supplied by our providers, please contact us at [info@vehiclescore.co.uk](mailto:info@vehiclescore.co.uk) with the vehicle registration and supporting documentation, and we will gladly review the matter further.
The existence of an accident does not necessarily mean that a corresponding insurance write-off or loss record exists within the databases available to vehicle history providers.
We take accuracy seriously and continually review our wording and report presentation to ensure it accurately reflects the data being supplied.
Kind regards,
VehicleScore Support
DONT USE - If your checking a car, go use someone else.
Full history check - Isnt what you think it is, does not come with service history. The check is okay at best, most info you can get from just googling or using free websites. Honestly not worth the money you pay.
Service check - From the naming convention you'd think this would be included in a FULL history check.
In my case the service check as also unless as it doesnt really tell you much. I got a service check for a car which only covered it service history frok 2020-2023. Thats great if this was in 2023!
Theres now 3 years where either the car didnt get a service ( which i find unlikely) or that Vehiclescore just decided to not collect the info. Theres no info from VehicleScore to say if they couldnt collect or if its not avaliable.
Overall spent nearly £20 for info thats not relavent or free online. Go use literally any other site
31 mai 2026
Avis spontané
Réponse de VehicleScore
Thank you for your feedback.
We're sorry to hear that our services did not meet your expectations.
The Full History Check and Service History Check are separate products and are clearly listed separately throughout our website and checkout process. The Full History Check includes checks such as finance, insurance write-off, salvage, stolen records and VIN verification, while the Service History Check is an optional additional product that retrieves manufacturer service history data where available.
Regarding the service history results, VehicleScore does not create or modify service records. The information provided is sourced directly from manufacturer databases and can only display records that are available within those systems at the time of the check. The absence of service records for a particular period does not necessarily mean a vehicle was not serviced, nor does it indicate that information has been withheld.
We also note that much of the information included within our reports, such as finance, insurance write-off, salvage and manufacturer service history data, is not generally available through free public sources.
We have been unable to locate any previous correspondence from you regarding these concerns. Had you contacted us directly, we would have been happy to review the report and discuss the results with you.
We appreciate your feedback and will continue improving both our reports and the explanations provided alongside the data.
VehicleScore Support
Fairly useless for the initial cost…
Fairly useless for the cost. Said 121 hidden issues. so paid to see report.. only to see nothing ! However you can pay more to find out more history.
So it’s a no from me.
Vehicle Smart were better from previous searches.
29 mai 2026
Avis spontané
Réponse de VehicleScore
Thank you for your feedback.
We're sorry to hear that you were disappointed with your experience.
VehicleScore does not advertise that a vehicle has a specific number of faults or problems. The figure you refer to as "121 hidden issues" does not correspond with any wording used within our reports, and we believe there may have been a misunderstanding regarding what was displayed.
If you are referring to a message or section shown during your check, we would be grateful if you could email us a screenshot or further details at [info@vehiclescore.co.uk](mailto:info@vehiclescore.co.uk) so that we can investigate exactly what you saw and review whether any improvements are needed.
The purpose of a vehicle history check is to identify important information such as outstanding finance, insurance write-offs, stolen records, salvage history, mileage discrepancies and other vehicle history data. Where no adverse records are found, the report may naturally contain fewer issues than a vehicle with a problematic history, which is generally positive for a buyer.
We have also been unable to locate any previous correspondence from you regarding this matter. Had you contacted us directly, we would have been happy to review the report with you and explain the results.
If you would like us to investigate further, please email us with the vehicle registration and a screenshot of the message referring to "121 hidden issues" and we will be happy to look into this for you.
VehicleScore Support
Website took my payment but failed to produce the report
I paid £8.95 for a service history report from vehiclescore.co.uk, but after completing the purchase, no report was generated.
The website gave me the option to generate the service history and have it emailed to me, but nothing came through. I also tried the option to skip the email and generate the report directly, but that did not work either.
I tried using different browsers in case it was a technical issue on my side, but the result was exactly the same every time.
Unfortunately, the only thing this website succeeded in doing was relieving me of £8.95. Very disappointing experience.
16 mai 2026
Avis spontané
Réponse de VehicleScore
Thank you for your feedback.
We're sorry to hear that you experienced an issue when attempting to generate your Service History Report.
This is certainly not the experience we aim to provide, and it sounds like there may have been a technical issue during the report generation process. We have checked our support records and have been unable to locate any correspondence from you regarding this matter. Had we been made aware of the issue, we would have investigated it immediately.
Please contact us at [info@vehiclescore.co.uk](mailto:info@vehiclescore.co.uk) with your order details, vehicle registration, and the email address used for the purchase. We will review the transaction and, if the report was not successfully delivered due to a technical fault, we will be happy to arrange a full refund or ensure the report is provided to you.
We apologise for any inconvenience caused and would welcome the opportunity to resolve this for you.
VehicleScore Support
Vehicle Score for peace of mind.
Very helpful and a necessary part of buying a car privately.
Two cars showed up faults one was a cat S the other had finance outstanding, this 3 Rd one is totally clear as I thought it would be but I checked any to be sure, thank you for the service.
13 mai 2026
Avis spontané
Scam avoid this platform. Fake red flags
Image of vehicle model very inaccurate. Before payment stated RED FLAGS as outstanding finance, accidents, salvage then after been scammed into payment no such records were present. A total dishonest SCAM. Choose another platform. Honestly.
13 mai 2026
Avis spontané
Not much extra information
Not much extra information, that you can get for free,for the price of £12.99, I would have thought service information would have included and not at the end asking for extra money, would not use this service again.
5 mai 2026
Avis spontané
Service History is Separate
I recently wanted a vehicle check primarily for the service history of a car I was considering. To that end I bought the 'FULL' check believing that all information would be contained in it. However, I learned that the service history details are in a separate specific check and charged separately which I then had to buy. I flagged this up to VehicleScore and they were good enough to refund the money I'd paid for the full check. However, I think it would be helpful if they included all details in the 'full' check. All in all I liked the way information in the checks was presented and I very much appreciate the refund.
13 avril 2026
Avis spontané
Not good site anymore lol all stats are…
Not good site anymore lol all stats are N/A and most regs don’t come up unreliable and shows wrong car searched up X5 says “X5 BMW” shows a picture of a 4 series like had one job can’t even do it right 😭🤣 not even worse part it makes it seem like a car you see on the internet getting searched they have bad scorers because of MOT stats and there so minor still kills the score and people who use this site think the car is super bad if the score is low LOL
22 avril 2026
Avis spontané
Poor user experience.
Full experience seems a bit dodgy.
Firstly, it accepted the affiliate code, but didn’t apply the discount.
Then it wouldn’t accept my 3 digit card CVC. It allowed me to use image capture for my card and pulled the wrong expiry date. All details were checked multiple times and were correct, but kept failing CVC till I just used Apple Pay.
The free bit indicated something worth checking. It did say finance or plate change, but it presents in such a way that you really need to check the finance history. It wasn’t this.
Finally the image presented in looked like a Hyundai i10 or something. Nothing like a Škoda Kamiq.
All in, this experience makes me question the reliability.
15 avril 2026
Avis spontané
Disappointing then VERY useful.
Disappointing: having paid for the higher priced check I thought it would include details about servicing, this needs an extra payment which is discounted to £7.xx. It would have been useful to know this earlier.
The free check provided by Vehicle Score is an excellent service.
Just paid the £7.16 for the Service History report: only 1 item on it, a service 17 months after first being registered - Vehicle Score cannot help thet there was only the 1 item.
For a little over £20 I have found enough to re-assure me that it's worth pursuing the purchase of the vehicle. A BIG THANKYOU to Vehicle Score.
13 avril 2026
Avis spontané
Very Disappointing
Having wanted to view the service records for the vehicle I decided to purchase the 'FULL' report rather than the cheaper version. I then found that the 'FULL' report didn't contain the service history included in the cheaper report and another payment was required to get it. That's not good VehicleScore. Not good at all.
13 avril 2026
Avis spontané
Réponse de VehicleScore
Hi Nigel,
Sorry to hear you were disappointed with the hidden history report. Just to clarify, service history is a separate product and isn’t included in the hidden history check — we do display both reports side by side with details of what each one covers.
That said, we completely understand the confusion and want to make this right. We’re happy to offer either a full refund or a complimentary service history report — just drop us an email at info@vehiclescore.co.uk
and we’ll sort it for you.
Thanks for your feedback, and we appreciate you bringing this to our attention.
Emma
It was simple touse, Detailed
It was simple and straight forward to use and I wasn't changed when the service history didn't show any records. Report was clear and precise
12 avril 2026
Avis spontané
Réponse de VehicleScore
Thank you Darren!
waste of money
10 avril 2026
Avis spontané
Réponse de VehicleScore
Hi Usman,
Sorry to hear you feel this way — that’s definitely not the experience we aim to provide.
Our reports are designed as a peace-of-mind check, so in many cases a “clean” result actually means no hidden issues were found, which is ultimately a positive outcome when buying a vehicle.
We also work hard to keep our pricing competitive while using the same underlying data sources as other providers.
That said, we completely understand your frustration and are happy to offer a full refund. Please just email us at info@vehiclescore.co.uk
and we’ll get this sorted for you.
Thanks for your feedback,
Emma
Great service at a great price
Great service at a great price. Vert quick and all the info you need.
8 avril 2026
Avis spontané
Réponse de VehicleScore
Thank you Marshall!
Excellent service for the costs…
Excellent service for the costs involved. Definitely worth a try!
30 mars 2026
Avis spontané
Réponse de VehicleScore
Thank you Stuart!
Did Vehicle report on my car on 23rd…
Did Vehicle report on my car on 23rd March 2026, with VehicleScore Uk.
I nearly collapse when report came back, incorrect that I had outstanding car finance loan on my vehicle.
This information has left me in shatters and not being able to sell my car. I quickly did another check with HPI and showed no outstanding loan was on my car.
I did enquire about loan December 2024 but did not go ahead.
Why is VehicleScore Uk has not updating there data base and showing incorrect information, regarding vehicle check on my car from December 2024.
This incorrect information has cost me stress and not selling my car.
I have complained to VehicleScore Uk and will keep updated regarding this matter
23 mars 2026
Avis spontané
Réponse de VehicleScore
Hi Janice,
We’re really sorry to hear about your experience — we understand how concerning this must have been, especially when it affects selling your vehicle.
Our reports use data provided by trusted third-party financial databases, which are regularly updated and widely used across the industry. However, in rare cases, discrepancies can occur depending on how and when lenders update their records.
We’d really like to investigate this for you and get it resolved as quickly as possible. Please contact us at info@vehiclescore.co.uk
with your vehicle details, and we’ll look into this with the data provider directly.
If the information is found to be incorrect, we will of course make this right for you.
Thank you for bringing this to our attention,
VehicleScore Support
Réponse de VehicleScore
Hi John,
Sorry to hear you feel this way — that’s definitely not the experience we aim to provide.
Our reports are designed as a peace-of-mind check, so in many cases a “clean” result actually means no hidden issues were found, which is ultimately a positive outcome when buying a vehicle.
We also work hard to keep our pricing competitive while using the same underlying data sources as other providers.
That said, we completely understand your frustration and are happy to offer a full refund. Please just email us at info@vehiclescore.co.uk
and we’ll get this sorted for you.
Thanks for your feedback,
Emma
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.