VeinCentre - Exeter Avis 33

TrustScore 4.5 sur 5

4,5

31-32 Southernhay East, EX1 1NS Exeter, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have had unsightly and painful varicose veins on my legs which have been getting gradually worse over 30 years and decided that I needed to have them removed to be able to cope with the throbbing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Relaxed atmosphere, lovely welcome from Ginny. Dr Guiness and Emily were very kind and professional, explaining everything at each stage of the procedure. I have a few months to go before I see the fi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was my third procedure at Exeter Vein Centre. The team are professional and friendly and the treatments I've had with Mr McCarthy have far exceeded my expectations. He's achieved such great res... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I cannot fault my experience from start to finish. From the lady on reception to the consultant and assistant, everyone has been warm, friendly and understanding. Would definitely recommend!

L'entreprise a répondu


À propos de l'entreprise

  1. Centre médical

Écrit par l'entreprise

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Coordonnées de contact

  • 31-32 Southernhay East, EX1 1NS, Exeter, Royaume-Uni

4,5

Excellent

TrustScore 4.5 sur 5

33 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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Noté 5 sur 5 étoiles

It's not vanity, it's giving you one less thing to worry about!

I have had unsightly and painful varicose veins on my legs which have been getting gradually worse over 30 years and decided that I needed to have them removed to be able to cope with the throbbing pain at night as well as them being unsightly.

Dr McCarthy and the support nurse were fantastic, knowing when to distract me from the procedure and continuing to get the best results when things weren't easy. Apart from the first day, I found the recovery pain free and carried on with normal activities immediately. The follow up appointment at 6 weeks solved any remaining vein issues and I am confident that all the varicose veins will now dissolve away. Family have commented on the big improvement to the appearance of the veins and I can now sleep pain free. I would recommend this procedure to anyone suffering with unsightly or painful veins.

17 juin 2026
Avis spontané
Logo de VeinCentre - Exeter

Réponse de VeinCentre - Exeter

Hi Lisa,

Thank you for your wonderful and detailed feedback. We’re delighted to hear that, after living with painful and unsightly varicose veins for so many years, you’re now enjoying such a positive outcome.

It’s fantastic to know Dr McCarthy and the nursing team helped make your treatment experience a reassuring one, and that your recovery was so smooth. We’re especially pleased to hear that the pain which had been affecting your sleep has gone and that both you and your family have noticed such a significant improvement.

Thank you for your recommendation and for taking the time to share your experience.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

I cannot fault my experience from start…

I cannot fault my experience from start to finish. From the lady on reception to the consultant and assistant, everyone has been warm, friendly and understanding. Would definitely recommend!

17 juin 2026
Avis spontané
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Réponse de VeinCentre - Exeter

Hi there,

Thank you for your wonderful feedback. We’re delighted to hear you had such a positive experience from start to finish and that the reception team, consultant and assistant all made you feel welcome and well cared for.

We really appreciate your recommendation and thank you for taking the time to share your experience.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

Very welcoming arrival

Very welcoming arrival, I felt at ease during my consultation, everything was explained well and all my questions were answered.

13 mai 2026
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Réponse de VeinCentre - Exeter

Hi Austin,

Thank you for your lovely review. We’re so pleased you felt welcomed and at ease during your consultation, and that all your questions were answered clearly.

Best wishes,
Dilly

Noté 3 sur 5 étoiles

Overpriced consultation!

Overpriced consultation!

6 février 2026
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Réponse de VeinCentre - Exeter

Hi Tim,

Thank you for your feedback. We’re sorry to hear that you felt disappointed with the cost of your consultation.

As this is not something we commonly receive feedback on, we’d really appreciate the opportunity to understand more about your experience. Our consultations are always with an expert Vascular Consultant and include a full ultrasound scan, discussion of the findings, and a personalised treatment plan.

A member of our team will be in touch shortly.

Kind regards,
Dilly

Noté 5 sur 5 étoiles

Relaxed atmosphere

Relaxed atmosphere, lovely welcome from Ginny. Dr Guiness and Emily were very kind and professional, explaining everything at each stage of the procedure. I have a few months to go before I see the final results, but I am pleased with how my legs have improved so far. I would recommend the Exeter Vein Centre to others.

30 avril 2026
Avis spontané
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Réponse de VeinCentre - Exeter

Hi Heather,

Thank you for your thoughtful review. We’re so pleased you felt welcomed and well looked after by Ginny, Dr Guiness and Emily. It’s great to hear you’re already seeing improvement, and we hope you continue to be pleased with your results over the coming months.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

Recommended

From the initial phone contacts though to reception and medical team the whole experience felt very professional and reassuring.

23 janvier 2026
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Réponse de VeinCentre - Exeter

Hi Tony,

Thank you for your kind review. We’re delighted to hear the whole journey, from your first contact through to the clinic, felt professional and reassuring. Your recommendation means a lot.

Best wishes,
Dilly

Noté 4 sur 5 étoiles

Very friendly and informative

Very friendly and answered all my questions in length, explaining in detail the process and benefits.

9 avril 2026
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Réponse de VeinCentre - Exeter

Hi Lynne,

Thank you for your kind review. We’re pleased to hear the team took the time to answer your questions and explain everything clearly, helping you feel informed and reassured.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

Really happy with treatment and results

Mr McCarty the consultant was great. He explained everything thoroughly and was kind and thoughtful. The nurse Emily, was also lovely. I was a little nervous but she talked to me throughout the whole procedure and really put me at ease. I felt that staff were very aware that it was a big decision to be choosing to have treatment. The treatment itself was performed very professionally and calmly. Pain was explained and manageable. Follow up care was clear and phone help was useful. I am super pleased with the results and would thoroughly recommend the team at Exeter. Thank you very much.

25 mars 2026
Avis spontané
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Réponse de VeinCentre - Exeter

Hi Coralie,

Thank you for your lovely review! I We are thrilled to hear such nice words about our team and that you are happy with the results.

Many thanks,
Dilly

Noté 5 sur 5 étoiles

Perfect Consultation

I felt very relaxed as everyone was professional, helpful, and informative.

11 mars 2026
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Réponse de VeinCentre - Exeter

Dear Sue - it's lovely to receive such a super review for VeinCentre Exeter. We will be sure to pass on your comments to the team there. Thank you once again, Jackie

Noté 5 sur 5 étoiles

Very helpful and friendly

Very helpful and friendly. Talk you through everything that needs to be known and give you advice. The service before, during and after was excellent.
The booking process is very simple and the vein centre contact you quickly.
I would Highly Recommend.

5 février 2026
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Réponse de VeinCentre - Exeter

Hello! Thank you so much for taking the time to share your thoughts on our experience. It is great to hear that everything went so well for you and that our service outside of the clinic was excellent too. I hope all is going well and thanks once again, Jackie.

Noté 5 sur 5 étoiles

Good honest advice just what I needed

Good honest advice just what I needed.
I've cut out statins and discomfort is reducing I've got a doctors appointment tomorrow when I'll discuss getting veins done on NHS

4 mars 2026
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Réponse de VeinCentre - Exeter

Hi Steven,

Thank you for sharing your experience. We’re pleased to hear you found the consultation helpful and that the advice provided was useful for you. We wish you all the best with your appointment.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

Brilliant initial appointment

Brilliant initial appointment. Everything explained thoroughly. Very professional, treatment booked.

18 février 2026
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Réponse de VeinCentre - Exeter

Hi Anita,

Thank you for your lovely feedback. We’re delighted to hear your initial appointment went so well and that everything was explained thoroughly. We look forward to supporting you through your treatment.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

Very informative and I would recommend…

Very informative and I would recommend to others Friendly and made me feel relaxed throughout the experience

29 janvier 2026
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Réponse de VeinCentre - Exeter

Hi John,

Thank you for your review. We’re pleased you found everything informative and that the team helped you feel relaxed throughout your visit. Thank you for recommending us.

Best wishes,
Dilly

Noté 3 sur 5 étoiles

I nearly got charged an extra £1000…

I nearly got charged an extra £1000 because the receptionist missed putting a 0 on my payment records. She was adamant I’d only paid £100 when it was in fact £1000. I doubted myself for days as well. My vein didn’t hurt after the first bout, went back for the second, which I didn’t want, and now it’s back to hurting. Time will tell. It’s been just over 4 months now. The actual procedure bl**dy hurt!!

18 septembre 2025
Logo de VeinCentre - Exeter

Réponse de VeinCentre - Exeter

Hi Sarah,

We are very sorry to hear about your experience and the confusion around your payment. We understand how upsetting this must be. We will look into your experience so we can understand what happened and make sure our processes are followed correctly.

In terms of your treatment, recovery and sensations can vary between individuals and procedures. We would like to speak to you to offer support with your aftercare, answer any questions, and help you feel confident throughout your recovery. A member of our team will be in touch very soon. Thank you again for bringing this to our attention.

Kind regards,
Dilly

Noté 5 sur 5 étoiles

Good

Everyone was very welcoming and made me feel comfortable and relaxed.

4 septembre 2025
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Réponse de VeinCentre - Exeter

Hi Anna, thank you for your review. We’re so pleased that you felt welcomed, comfortable, and relaxed during your visit. Creating that atmosphere for our patients is always our aim.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

Friendly staff

The staff were very friendly and welcoming . The Dr explained everything thoroughly . No pressure whatsoever . Clear pricing .Very caring

28 août 2025
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Réponse de VeinCentre - Exeter

Hi Mandie,

Thank you for your feedback!

We’re really pleased to hear that you felt so well cared for, that everything was explained clearly, and that you never felt any pressure. It’s fantastic to know that the team’s approach made your experience a positive one.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

All members of staff were Professional

All members of staff were Professional, knowledge and thorough.
I felt at ease , listened too and well informed.

20 août 2025
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Réponse de VeinCentre - Exeter

Hi Amanda,

Thank you for your lovely feedback! It’s great to hear that you felt listened to, informed, and completely at ease during your consultation. We always strive to provide a relaxed, welcoming experience, and it’s so rewarding to know we achieved that for you.

Best wishes,
Dilly

Noté 5 sur 5 étoiles

The procedure was delivered carefully…

The procedure was delivered carefully and professionally with discomfort minimal. The staff were all pleasant and cheerful and kept me informed of progress during the procedure and offering good advice for aftercare. A good experience over all.

17 juillet 2025
Avis spontané
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Réponse de VeinCentre - Exeter

Hi Andrea,

Thank you for sharing your experience! We’re really pleased to hear everything went smoothly and that you felt well cared for throughout. We loved welcoming you.

Best wishes,
Katie

Noté 5 sur 5 étoiles

Very good experience

Very good experience. Very professional and friendly and very good information given at every stage of the treatment.

13 février 2025
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Réponse de VeinCentre - Exeter

Hi Rio,

Thank you for your kind words. We're so pleased to hear you had a positive experience with us. It's important to us that you feel supported, well-informed and cared for at every step of your treatment journey. Thank you for choosing Veincentre.

Wishing you the best,
Katie

Noté 5 sur 5 étoiles

professional and friendly

professional and frirndly

22 février 2025
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Réponse de VeinCentre - Exeter

Hi Patricia,

Thank you for your kind words. We're really glad to hear you found the care both professional and friendly. We loved welcoming you to Veincentre!


Wishing you the best,
Katie

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