I had a fantastic experience at the Vein Centre on Queen Anne Street, London. I received a warm welcome at my initial assessment before being introduced to Dr. Thoraya Ammar and her support team. Th... Voir plus
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Établissement
Changer d'établissement13 Queen Anne Street, W1G 9JH London, GB
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I visited the London Vein Centre 3 times in total for varicose veins. Firstly for an initial assessment in April, treatment in May and then follow up on 1st July. I was very pleased with the advice of... Voir plus
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So friendly and professional. Minimum fuss with a very efficient service. Would highly recommend the Vein Centre - will definitely be spreading the word and recommending the Harley Street branch. Love... Voir plus
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It was my follow up appointment after my initial treatment. Dr Nung & her assistant were as professional as ever. Informative & caring, always putting me at ease. My initial treatment was successful &... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Coordonnées de contact
13 Queen Anne Street, W1G 9JH, London, Royaume-Uni
4,8
Excellent
73 avis
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Very helpful and professional members
Very helpful and professional members. Cannot express my thanks enough.
25 octobre 2025
Réponse de VeinCentre - London - Harley Street
Hi Geoffrey, thank you for your kind words. We’re thrilled that you found our team helpful and professional, your appreciation means a lot to us. We’re so glad you felt well cared for throughout your visit.
Warm regards,
Dilly
Réponse de VeinCentre - London - Harley Street
Hi Faith, thank you for your review. We’re so glad to hear that your experience was excellent.
Best wishes,
Dilly
Varicose Vein Treatment
I recently had laser and foam sclerotherapy with Miss Nung Rudarakanchana, and the whole experience was excellent from start to finish. She was professional, reassuring, and took the time to explain the procedure clearly, which really put me at ease. The treatment itself was comfortable, the aftercare was thorough, and my results have been fantastic. My veins look so much better, and I feel much more confident. I would highly recommend Miss Rudarakanchana to anyone considering vein treatment.
11 octobre 2025
Avis spontané
Réponse de VeinCentre - London - Harley Street
Hi Elena, thank you for your wonderful feedback. We’re so pleased to hear that your treatment with Miss Nung Rudarakanchana was such a positive experience from start to finish. It’s great that her professionalism and clear explanations helped you feel at ease and that you’re so happy with your results.
We’re delighted your confidence has grown, thank you for your kind recommendation.
Best wishes,
Dilly
Friendly, welcoming, great results.
Really friendly and welcoming team in central London. They make you feel very comfortable throughout the process. Great results. Thank you.
11 octobre 2025
Avis spontané
Réponse de VeinCentre - London - Harley Street
Hi Nick, thank you for your kind review. We’re thrilled to hear that our London team made you feel so welcome and comfortable, and that you’re happy with your results.
It’s always our aim to provide a relaxed experience alongside great outcomes, so we’re delighted to know that’s what you received.
Warm regards,
Dilly
Such friendly staff who put you at ease very quickly
Very kind and helpful staff with what can be a mildly painful treatment. Concern and care was shown at all times.
10 octobre 2025
Avis spontané
Réponse de VeinCentre - London - Harley Street
Hi Graham, thank you for your kind feedback. We’re so pleased to hear that our team helped you feel comfortable and well cared for throughout your treatment. Showing genuine care is at the heart of what we do, so it’s lovely to know this came through during your visit.
Warm regards,
Dilly
Unfortunately I had very bad experience…
Unfortunately I had very bad experience and I'm very upset. I feel like I have been scammed. I was enquiring about veins removal by email. I explained the issue and attached photos. Shortly after I have received reply saying that initial consultation costs £250 and treatment costs£ 450.
I thought its affordable and decided to go ahead and book the consultation. After the scan which casts £250 I find out that treatment costs not £450 but £850 which is not affordable. So I wasted time for scan and consultation which I would never book knowing it costs so much.
I feel like I have been robbed. Makes me wonder if they give wrong information just to attract customers for scans?
Really really bad, would not recommend to anyone. Lost £250
8 octobre 2025
Avis spontané
Réponse de VeinCentre - London - Harley Street
Hi Kat,
We’re very sorry to hear you’ve been left feeling disappointed and that the treatment costs weren’t what you expected. We completely understand your frustration, and this is never the experience we want for our patients. Treatment prices can vary depending on what treatment your consultant recommended following your scan at your consultation. We are very sorry if this wasn't made clear beforehand and will certainly address this in our training. A member of our team will be in touch with you directly to review your experience and see how we can best support you.
Best regards,
Dilly
My experience at VeinCentre was…
My experience at VeinCentre was excellent. The medical team was professional, attentive, and caring throughout the entire process. I am very pleased with the results of my treatment and truly appreciate the high standard of care provided. I would gladly recommend VeinCentre to anyone seeking effective varicose vein treatment.
6 octobre 2025
Avis spontané
Réponse de VeinCentre - London - Harley Street
Hi Bogdan, thank you so much for your kind words. We’re delighted to hear that your experience at VeinCentre was so positive and that you felt well cared for throughout your treatment. We’re thrilled you’re pleased with your results and truly appreciate your recommendation.
Best wishes,
Dilly
Very pleased with the service and EVLA…
Very pleased with the service and EVLA treatment I received. I wish I did the treatment sooner as it has changed my life and enabled me to now live without pain and aches in my legs. The staff were amazing and made me feel so comfortable and at ease. Very very happy
6 août 2025
Avis spontané
Réponse de VeinCentre - London - Harley Street
Hi Rins,
Thank you so much for your lovely comments! We're pleased to hear that the treatment has been so transformative for you and that you had a great experience with the team. Wishing you all the best!
Thanks,
Hannah
Very professional staff
Very professional staff. Explain the treatment you are to have clearly. I am so pleased with the results. It was worth every penny that I paid, for the consultation and treatment. I would highly recommend the clinic.
13 septembre 2025
Réponse de VeinCentre - London - Harley Street
Hi David,
Thank you for your lovely comments! We're delighted to hear you had a great experience and that you are pleased with your results.
Best wishes,
Hannah
Excellent treatment
Good advice and simple process. I had treatment to one leg and am happy with the results, consultation was clear and straightforward and aftercare was good. As a runner I was able to get back to regular exercise quickly after treatment.
21 juin 2025
Avis spontané
Réponse de VeinCentre - London - Harley Street
Hi Jonathan, thank you for taking the time to leave such a positive review. We’re delighted that your consultation and treatment were clear, straightforward, and effective and even more pleased to hear you were able to return to your running routine so quickly.
Supporting patients in regaining both comfort and confidence is always our goal, and it’s great to know we achieved that for you.
Best wishes,
Dilly
The two nurses I saw was very nice…
The two nurses I saw was very nice ,explained everything.and your made feel very comfortable. Lovely clinic . 10 out of 10 from me.
13 septembre 2025
Réponse de VeinCentre - London - Harley Street
Hi Mary, thank you. We’re glad to hear our nurses helped you feel comfortable and well-cared for, we’ll be sure to share your kind words with them.
Best wishes,
Dilly
Pleasure to find some friendly helpful experts
Very friendly from the first moment at reception to the efficiently performed scan and consultation.
The doctor was very informative and took time to answer questions. The whole consultation was nicely punctual and quick
10 septembre 2025
Réponse de VeinCentre - London - Harley Street
Hi June, thank you. We’re so pleased you found the team friendly, informative, and punctual, your kind words mean a lot to us.
Warm regards,
Dilly
Dr Nung and her team were friendly and…
Dr Nung and her team were friendly and experienced, I felt reassured and had excellent treatment outcomes!
13 septembre 2025
Avis spontané
Réponse de VeinCentre - London - Harley Street
Hi there, thank you for your lovely feedback. We’re so pleased Dr Nung and her team were able to reassure you and deliver excellent results, that’s exactly what we strive for.
Warm regards,
Dilly
Réponse de VeinCentre - London - Harley Street
Hi Mladen,
We’re pleased to hear that you found the consultation clear and helpful. Thank you for sharing your feedback.
Best wishes,
Dilly
Réponse de VeinCentre - London - Harley Street
Hi Jill,
Thank you for your kind words! We’re pleased to hear you had such a positive consultation experience.
Best wishes,
Dilly
Had an excellent consultation with Sam…
Had an excellent consultation with Sam and booked for treatment all the staff were lovely, very friendly and welcoming, so all in all a great experience so far
28 août 2025
Réponse de VeinCentre - London - Harley Street
Hi Michelle,
Thank you for sharing your feedback!
We’re delighted to hear that your consultation was such a positive experience and that you found the whole team friendly and welcoming. We look forward to supporting you through the next stage of your journey.
Best wishes,
Dilly
Successfully treated varicosity and thread veins in my legs
The treatment has addressed the venous reflux in one leg and significantly improved the appearance of both my legs. I appreciated the initial clear communication and guidance, and the professionalism and competence of the medical staff. I felt the service was fairly priced.
29 août 2025
Avis spontané
Réponse de VeinCentre - London - Harley Street
Hi Ben,
Thank you for your thoughtful feedback!
We’re so glad to hear the treatment addressed the venous reflux and improved the appearance of your legs. Clear communication, guidance, and professionalism are at the heart of what we do, so it’s wonderful to know that you experienced this throughout your journey with us.
Best wishes,
Dilly
The staff were welcoming and helpful
The staff were welcoming and helpful , they were able to answer all my queries and made me relaxed
4 août 2025
Réponse de VeinCentre - London - Harley Street
Hi Rebecca,
Thank you for your kind words! We’re glad our team could answer all your questions and help you feel relaxed throughout your visit.
Best wishes,
Dilly
Dr Nung is amazing. I highly recommend her!
Dr Nung is extremely kind and knowledgeable, and say things with confidence, witch makes you so certain she knows what she’s talking about.
28 juillet 2025
Réponse de VeinCentre - London - Harley Street
Hi Roberta,
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Dr. Nung. Her professionalism, knowledge, and compassionate approach are qualities we’re very proud of, and it’s great to know they made such a strong impression.
Best wishes,
Dilly
I had an EVLA (Endovenous Laser…
I had an EVLA (Endovenous Laser Ablation) procedure followed by foam sclerotherapy on both legs to treat varicose and thread veins. The clinic provided excellent care in terms of professionalism — the doctor was very pleasant, and the procedure itself was clearly explained and carried out smoothly. I felt well-informed and comfortable throughout the process.
Unfortunately, the outcome has not met my expectations. Three months after the procedure, there is still significant staining and discoloration, particularly on the leg where EVLA was used. In fact, my legs now look worse than they did before the treatment, which has been deeply disappointing.
As a result, I feel very self-conscious, especially in situations like swimming or going on holiday. What I hoped would improve my confidence has instead left me feeling anxious and uncomfortable about the appearance of my legs.
While I appreciated the transparency and care during the treatment, the cosmetic result so far has been unsatisfactory. I understand that healing can vary, but I had expected noticeable improvement by this point. I plan to follow up with the clinic to discuss further options.
3 avril 2025
Réponse de VeinCentre - London - Harley Street
Hi Katerina,
Thank you for taking the time to share your feedback. We’re really sorry to hear that you’re not fully happy with the outcome of your treatment. While we’re pleased to know you felt well cared for during the procedure, we understand how disappointing it must be when the results haven’t met your expectations. Skin staining can sometimes occur following treatment, but this fades gradually over a few months for most people.
A member of our team will be in touch shortly to discuss your concerns in more detail and explore how we can best support you moving forward.
Wishing you all the best,
Katie
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