I was made to feel very relaxed from the minute I entered the building, and this continued throughout the visit. The general decor and ambience was just right. The consultant explained everything in... Voir plus
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Établissement
Changer d'établissementUnit B1, Eagle House, Newcastle Business Park, NE4 7YD Newcastle upon Tyne, GB
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Lisez les avis des autres
Excellent treatment by Dr Mark Regi, very happy with results. All staff are lovely and friendly, nice relaxed atmosphere. Wish I had got my veins done years ago, if you’ve being putting of don’t, it’... Voir plus
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Was put at ease from the moment of my first appointment. Treatment was explained and done in no time at all. Couldn’t believe how I got off the bed and could walk straight away. The staff were extr... Voir plus
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Friendly, warm, kind and knowledgeable staff. Dr Regi is very professional and knows exactly what needs doing. I initially had a lot of anxiety about the procedure and both his and the nurses compassi... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Coordonnées de contact
Unit B1, Eagle House, Newcastle Business Park, NE4 7YD, Newcastle upon Tyne, Royaume-Uni
4,7
Excellent
95 avis
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A répondu à 97 % de ses avis négatifs
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I was reassured and made welcome…
I was reassured and made welcome although the result wasn't quite what i expected but the consultant was very honest and frank with me
20 mai 2026
Réponse de VeinCentre - Newcastle upon Tyne
Hi Thomas,
Thank you for taking the time to share your feedback. We’re really pleased to hear that you felt reassured and welcomed, and that the Consultant provided an honest and clear explanation throughout your appointment.
We’re sorry to hear that the result wasn’t quite what you had expected. Following treatment, results can vary between individuals and sometimes additional sessions may be needed to achieve the desired outcome.
We’d really like the opportunity to review your treatment journey and ensure we resolve this for you. A member of our team will be in touch to provide further support and discuss the next steps with you.
Kind regards,
Dilly
They were great!!!
They were great!!!
Made me feel very comfortable and gave me the reassurance I needed. Still a bit nervous about getting it done but knowing I’m in great hands has made feel more comfortable.
He explained everything in detail and told me I would do great and not to worry.
I couldn’t ask for two better people that we’re in the room with me.
11 mai 2026
Réponse de VeinCentre - Newcastle upon Tyne
Hi Donna,
Thank you for such a lovely review. We’re so pleased the team were able to reassure you and help you feel more comfortable, even while feeling nervous. It’s great to know you felt supported and well informed throughout.
Best wishes,
Dilly
So far so good
So far so good, iv not had procedure but booked in! Consultation was honest and professional, totally put my mind at ease and can’t wait for the procedure
24 avril 2026
Réponse de VeinCentre - Newcastle upon Tyne
Hi Kelly,
Thank you for your review. We’re so pleased to hear your consultation helped put your mind at ease and that you feel confident moving forward with your treatment.
Best wishes,
Dilly
Réponse de VeinCentre - Newcastle upon Tyne
Hi Janice,
Thank you for your kind words. We’re glad to hear you found the team friendly and professional.
Best wishes,
Dilly
Consultation
I attended the Newcastle centre for an initial consultation. I was able to park outside without any issues, was greeted by a friendly receptionist, who checked me in. My appointment was on time and everything that they were doing was explained to me. Also I was informed about what the procedure would be if I went ahead and what this would entail. Altogether a pleasant experience. I've now booked in to have the procedure completed.
24 avril 2026
Réponse de VeinCentre - Newcastle upon Tyne
Hi Janet,
Thank you for sharing your experience. We’re pleased to hear your consultation was smooth and informative, and that you felt confident to go ahead with booking your procedure.
Best wishes,
Dilly
Réponse de VeinCentre - Newcastle upon Tyne
Hi there,
Thank you for your feedback. We’re pleased to hear you had an excellent experience and wish you all the best with your next steps.
Best wishes,
Dilly
Would not recommend
Would not recommend, misleading information about follow up treatment included in initial cost when it isn't, even if veins missed or treatment doesn't work! Go to the Nuffield instead if in Newcastle upon Tyne !
Just to follow up on my review,although the veincentre responded to my review to say they would like to discuss they have not bothered to do so. I guess they just wanted to look like they cared on Trustpilot! I stand by my opinion of them, the veins I needed treated were very superficial and unfortunately I still have them. I will be going to the Nuffield in Newcastle for any further treatment.
21 avril 2026
Avis spontané
Réponse de VeinCentre - Newcastle upon Tyne
Hi Heather,
Thank you for your feedback. We’re sorry to hear that you feel disappointed and that the information regarding follow-up treatment did not meet your expectations.
Following consultation, all treatment plans and confirmations are provided so patients have a clear understanding before proceeding and we’re sorry if this was not clear in your experience. We will review your comments to understand what may have happened in this instance.
We’d really like the opportunity to discuss this with you further. A member of our team will be in touch.
Kind regards,
Dilly
Amazing customer service
Amazing customer service
Friendly and knowledgeable staff
They all made the experience stress free and the results are great.
Would definately recommend
17 avril 2026
Avis spontané
Réponse de VeinCentre - Newcastle upon Tyne
Hi there,
Thank you for your lovely feedback. We’re delighted to hear the team made your experience stress-free and that you’re happy with your results. Your recommendation means a lot.
Best wishes,
Dilly
my wife had really pronounced vein…
my wife had really pronounced vein around the knees . after a treatment here involving injections into the veins her legs are back to their best and clear of those awful blue spider veins .
nice job and not expensive either !!
12 septembre 2025
Réponse de VeinCentre - Newcastle upon Tyne
Hi Peter,
Thank you for your lovely feedback. We’re so pleased to hear your wife is happy with her results and that the treatment made such a positive difference. It’s great to know the whole experience felt worthwhile.
Best wishes,
Dilly
Follow Up Visit
Dr was more professional and treated me with respect unlike my previous visit for laser treatment.
I was able to get into the clinic straightaway unlike last time when the receptionist left me outside for nearly 10 minutes: I needed the bathroom after a 90 minute journey. When the foam is being massaged into your leg I found it quite painful. Non plussed to find it will be 2/3 months to know if it has worked.
31 mars 2026
Avis spontané
Réponse de VeinCentre - Newcastle upon Tyne
Hi Brenda,
Thank you for taking the time to share your feedback although we are sorry read your comments. In response to spider vein treatment - recovery can sometimes vary between individuals, and take a little longer. We'd love the opportunity to review your progress and confirm next steps so you feel reassured. A member of our team will be in touch with you.
Kind regards,
Dilly
Amazing results 5 star
Just had my last visit at the vein centre this morning with no more treatment needed, I suffered for years with varicous veins in both legs, the results are amazing, I can now go on holiday and wear shorts and dresses, a big thank you to Dr Mark and Hazel for changing my life should have done it sooner Thank you
27 mars 2026
Avis spontané
Réponse de VeinCentre - Newcastle upon Tyne
Dear Carol - Thank you so much for your wonderful feedback. We’re thrilled to hear that your treatment with Hazel and Dr Mark Regi has made such a positive difference to your life - we'll be sure to pass on your kind words. Enjoying holidays with confidence in shorts and dresses is what it's all about so we are really delighted to read about your treatment outcome. Many thanks once again for taking the time to leave us a review. All the very best, Jackie
I recently completed treatment at the…
I recently completed treatment at the Newcastle vein centre. Dr Mark Regi and Hazel were professional, friendly and put me at ease straight away from initial consultation, through to treatment stage and then again at the follow up appointment. I’m very happy with the results and would highly recommend to anyone thinking of varicose vein treatment.
14 mars 2026
Avis spontané
Réponse de VeinCentre - Newcastle upon Tyne
Hi Katharine,
Thank you for sharing your experience. We’re so pleased to hear that Dr Mark Regi and Hazel made you feel at ease throughout your journey and that you’re happy with your results. Your recommendation means a lot.
Best wishes,
Dilly
All the staff friendly and put me at…
All the staff friendly and put me at ease. My consultant was excellent and talked me through each test he carried out. Advised for the future and explained why I had to wait for treatment.
10 mars 2026
Réponse de VeinCentre - Newcastle upon Tyne
Hi Fiona,
Thank you for your kind feedback. We’re so pleased to hear the team made you feel at ease and that your consultant took the time to explain everything clearly and guide you on next steps.
Best wishes,
Dilly
After being treated at the Newcastle…
After being treated at the Newcastle centre I would like to highly recommend and thank Dr Mark Regi and Nurse Hazel.
The treatment I received has certainly made a difference.
Many Thanks again
Michael
14 mars 2026
Avis spontané
Réponse de VeinCentre - Newcastle upon Tyne
Hi Michael,
Thank you for your kind words. We’re delighted to hear the treatment has made a difference and that Dr Mark Regi and Nurse Hazel took great care of you. Your recommendation means a lot.
Best wishes,
Dilly
Very professional and friendly
Very professional and friendly. Pleased with the results. Quite expensive but what isn’t these days. Dr Mark Regi explained everything clearly and answered any questions I had. The 2nd follow up appointment consisted of Hazel, the nurse, making sure all the little thread veins were treated. She did a great job. All in all a great experience and I would recommend.
13 mars 2026
Avis spontané
Réponse de VeinCentre - Newcastle upon Tyne
Hi Claire,
Thank you for your kind feedback. We’re delighted to hear you found the team professional and friendly, and that Dr Mark Regi and Hazel took the time to explain everything and ensure a great result. We really appreciate your recommendation.
Best wishes,
Dilly
Make an appointment
I had non varicose reticulated dark blue veins that stopped me wearing shorts and going on holidays for years. The difference was amazing and I wish I hadn’t put off seeking treatment for so long. Dr Regi and Nurse Hazel at the Newcastle centre are so friendly and put me at ease and the cost wasn’t anywhere near what I thought it would be. I’ve been back for top up sclerotherapy and Thermavein treatment on my face with Hazel which has also produced fantastic results.
20 février 2026
Avis spontané
Réponse de VeinCentre - Newcastle upon Tyne
Hi Lauren,
Thank you for sharing your experience. We’re so pleased to hear how much of a difference the treatment has made for you and that Dr Regi and Nurse Hazel helped you feel comfortable throughout. It’s wonderful to know you’re enjoying such fantastic results.
Best wishes,
Dilly
Still have the same visible veins
Whilst the staff were lovely and the clinic was very welcoming, my spider veins are still as visible as they were before having 2 procedures in line with the advice given.
3 octobre 2025
Avis spontané
Réponse de VeinCentre - Newcastle upon Tyne
Hi Sylvia,
Thank you for your feedback. We’re pleased to hear you found our team lovely and the clinic welcoming, though we’re sorry to hear that your results haven’t been as expected following two procedures.
The response to spider vein treatment can vary between individuals, and sometimes additional sessions may be recommended to achieve the best outcome. We’d really appreciate the opportunity to review your progress and discuss the next steps. A member of our team will be in touch shortly.
Kind regards,
Dilly
Réponse de VeinCentre - Newcastle upon Tyne
Hi Susan,
Thank you for your feedback. We’re glad you found the staff informative and pleasant during your visit.
Best wishes,
Dilly
Informative before booking
Great experience everything was explained fully . The procedures were guided throughout . All staff were professional , helpful and friendly. Follow up was reassuring as was aftercare.
16 décembre 2025
Réponse de VeinCentre - Newcastle upon Tyne
Hi Jean,
Thank you for sharing your experience. We’re pleased everything was clearly explained before booking and that you felt supported throughout the procedures and follow-up. It’s great to hear you found the aftercare reassuring too.
Best wishes,
Dilly
Visited Newcastle centre this morning…
Visited Newcastle centre this morning for EVLA carried out by Dr Mark Regi and Nurse Hazel. From entering reception was made to feel at ease. Having read all the documentation was expecting some pain during procedure. However found actual procedure virtually pain free, just a feeling of pressure and occasional nipping sensation. Both Mark and Hazel very professional but chatted and made experience very easy
31 janvier 2026
Avis spontané
Réponse de VeinCentre - Newcastle upon Tyne
Hi Suzanne,
Thank you for such a detailed review. We’re so pleased you felt at ease from the moment you arrived and that the procedure was far more comfortable than you expected. It’s great to hear Dr Regi and Hazel helped make the whole experience feel calm and straightforward.
Best wishes,
Dilly
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