VeinCentre - Southampton Avis 

The appointment was made easily.
The reception staff friendly
The Senior Nurse competent and Kindly which put me at ease.
Meeting with the Consultant was really reassuring. He performed the scan quickly and efficiently.
Gave me the results and a plan to help resolve my problems with my veins.

Friendly, efficient and well explained

The minute I walked in the receptionist made me feel welcome and as I was introduced to the medical team they put me at my ease.

Super helpful and caring. Greeted by lovely reception staff, nurses and doctor all amazing. Easy to park, transparent and clear pricing. Even a follow up call to make sure all my questions had been answered

There's a very warm atmosphere at the Vein Centre on arrival. The receptionist was expecting me, and had all the necessary information to hand. The Waiting room is very comfortable and we were offered a cup of coffee. Mr Ahmed El-Basty is very pleasant and easy to talk to. I had my first treatment in November and had a follow-up with him today. He enquired whether I had suffered any pain or problems, took a look at my legs while I was standing, and then proceeded with the treatment. I understand that, following sclerotherapy, the appearance of the veins takes a while to completely fade. I feel very confident that this will happen and I am so glad I found the Vein Centre and Mr El=Basty.

My consultant gave a clear guidance of what would be done if I went ahead with the treatment, and what I could expect the results to be. The cost of the treatment was explained to me, with no hidden extras. It was an easy decision to go ahead.

very calm and informative and relaxed and friendly

Very friendly, informative and efficient. No fuss advice and recomendations. Easy.

I attended the Southampton clinic for varicose veins treatment of right leg. Everyone from reception desk to surgeon were fantastic and after initial and follow-up treatment, my legs looks fine. Big thanks to Mr El Basti at Southampton.

Fantastic service , everything explained at every step , was a little worried about having the procedure done but was pleasantly surprised how quickly it went and pain free , symptoms of heavy leg a nightime basically disappeared immediately after the procedure , i would highly recommend the vein centre . Fantastic service

FROM MY EXPERIENCE, THIS IS A WARNING HENCE THIS REPEAT. I ENQUIRED ABOUT TREATMENT FOR ONLY 1 RETICULAR VEIN AND 2 ASSOCIATED THREAD VEINS BY EMAIL WITH A PHOTO SENT, THE UGLINESS WAS ALL TOGETHER AT THE BACK OF MY RIGHT KNEE AND TO THE SIDE. YET HACKING'S RECOMMENDATION WAS BI-LATERAL ABLATION. HE REFUSED SCLEROTHERAPY! OMG, I WAS A FOOL AND WENT ALONG WITH HIS RECOMMENDATION AND HAD THE ABLATION WHICH CAUSED ME SO MUCH TRAUMA DURING THE PROCEDURE, THAT I BEGAN TO FAINT; NURSE WAS MOPPING SWEAT OFF MY BROW/I WAS GRIPPING BOTH SIDES OF THE BED TRYING TO GET THROUGH THE AWFUL PAIN WHICH SHE EXPLAINED WAS BODY'S "FLIGHT OR FIGHT" RESPONSE. HACKING HAD REFUSED SCLEROTHERAPY YET I NOW KNOW THAT WAS THE CORRECT TREATMENT FOR THE ISSUES I HAD AND THAT ABLATION WAS INAPPROPRIATE AND UNNECESSARY AS I DIDN'T HAVE ANY VARICOSE VEINS OR SYMPTOMS! I CAN ONLY ASSUME MONEY WAS KEY! SCLEROTHERAPY WOULD HAVE BEEN QUARTER OF WHAT I PAID; YES IT SEEMS I PAID TO HAVE MY LEGS DAMAGED. I HAD LOVELY LEGS, WITH ONLY THE SMALL AREA OF UGLINESS WHICH NEEDED TREATMENT, BUT NOW MY LEGS ARE IN A WORSE STATE ESPECIALLY AS IS WRITTEN; ABLATION KILLS OF THE SMALL & GREATER SAPHENOUS VEINS AND OBVIOUSLY THE BLOOD HAS TO GO SOMEWHERE ELSE - I NOW HAVE LONG BLUE VEINS RUNNING FROM BACK OF LEFT KNEE DOWN TOWARD CALF! PLUS FEW SMALL PATCHES SIZE OF 20p PIECE OF BLUY VEINS THAT WEREN'T THERE BEFORE.

ALSO WANT TO STRESS THAT FROM CONSULTATION AND SCAN WHICH COST £250, YOU WILL NOT GET ANY EVIDENCE OF THE RESULTS WHICH MEANS IN MY CASE ONLY HACKING'S WORD/TRANSLATION! ITS WORRYING. ALSO CLINIC FAILED TO TAKE PRE-PROCEDURE PHOTOS, YET BEFORE/AFTER PHOTOS ARE PARAMOUNT AS PROOF OF WHETHER THE TREATMENT WAS SUCCESSFUL [OR NOT IN MY CASE!] THEY ARE WITHOLDING VITAL EVIDENCE, SAYING THAT DIGITAL IMAGES FROM THE SCAN ARE NOT AVAILABLE YET THIS IS THE DIGITAL ERA AND ALL ELECTRONIC DEVICES HAVE A BRAIN; LIKE THE HUMAN BRAIN THEY ABSORB INFORMATION LIKE A SPONGE AND THEN STORE IT FOR FUTURE REFERENCE. NOT SO WITH THE VEIN CENTRE, THEY HAVE DEVIOUSLY COVERED THEIR TRACKS! I DIDN'T THINK TO HAVE A FRIEND TAKE SHOTS OF MY LEGS [BACK/FRONT, TOP/BOTTOM!]

I'M CURRENTLY AT COMPLAINT STAGE 1; THEY'VE HAD 30 DAYS SINCE MY SAR/SUBJECT ACCESS REQUEST WAS SUBMITTED, BUT HAVE FAILED TO PROVIDE FULL DOCUMENTATION ON ME AND MY CASE! THEY ARE OBLIGED TO PROVIDE EVERYTHING. I HAVE NOW DEMANDED COPY OF THE MISSING PARTS OF THE JIGSAW, BEING THE EVIDENCE I WILL NEED IF I DON'T GET RESOLUTION. I DO BELIEVE MINE WAS A MISDIAGNOSIS - SERIOUS ENOUGH.

A FRIEND RESEARCHED VEIN CENTRE AS SHE DOES HAVE A FEW VARICOSE VEINS WHICH SHE WANTED TREATING, BUT WAS FORTUNATELY DETERRED HAVING READ THE BAD REVIEWS [NATIONALLY, NOT JUST VEIN CENTRE, SOUTHAMPTON]

I HOPE MY STORY IS A WARNING; BE VERY CAUTIOUS. I'D SUGGEST YOU ASK YOUR GP FOR A RECOMMENDATION, EVEN THOUGH YOU WILL HAVE TO "GO PRIVATE" THEY WILL KNOW WHO CAN BE TRUSTED.

Very warm welcome - consultant and team lovely and fully explained the procedure proposed.

Very friendly efficient staff. Mr Hacking explained the treatment well and seemed to enjoy his job. Would recommend him to anybody.

What a great organisation. I was treated at Southampton by the excellent Mr Ahmed El-Basty, Consultant Vascular Surgeon. I had noticeable varicose veins in my left leg. All the treatment and what to expect is provided in a comprehensive booklet by the VeinCentre . Read this document and again just after treatment. The follow up phone calls and consultation were gratifying. Two months on the bruising is still dissipating, the old nobly veins are disappearing and I am thrilled with the treatment. Could not recommend the Southampton VeinCentre more highly. Thank you for your service. The date of my experience is my first consultation date.

The consultation was very thorough & my treatment plan explained to me thoroughly. I was very pleased with everything.

Excellent service absolutely brilliant

Made to feel welcome and reassured. Given complete diagnosis, treatment plan and all information required.

Went for consultation about the varicus vein in my leg which is causing me pain at night. Found the company very proffessional in all aspects. The staff were caring and friendly, and the consultant went through the whole process in a detaled manner and explained everything to me. Booked my treatment for next week.

Very friendly but very informative.. made to feel relaxed and calm…..options given too ..

Had my face veins treated by Jenna about a year ago. Very pleased with results. Very friendly and welcome staff. Great aftercare. Would highly recommend