Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
À propos de l'entreprise
Écrit par l'entreprise
https://vellutto.eu and https://vellutto.nll is a Netherlands-based online store for home and professional baristas who care about what's in the cup. We specialise in high-end espresso machines and grinders from Wendougee, WPM and Fellow, alongside a focused selection of professional coffee accessories. Everything we sell comes through official importers and authorised distributors, so your manufacturer warranty is honoured in full and there's real support behind the machine. We also don't ship from one central warehouse. Your order goes out from the nearest authorised dealer or distributor in your country or the closest to you, which gets the machine to you by the fastest route possible within the EU and EEA. Vellutto offers free pre-purchase consultations on espresso machines and grinders by phone or WhatsApp, so you can choose the right setup before you order. What ties the range together is control. Machines like the Wendougee line (DATA S-LITA BA-LITA LA) and the WPM line (Primus-Primus slim)and Fellow Series 1, Espresso machines that give you genuine pressure profiling, so you shape the extraction yourself and pull the shot you want instead of the one the machine defaults to. Vellutto offers after-sales support for every espresso machine and grinder by phone and WhatsApp, including help with setup, maintenance, and warranty questions after your order arrives
Coordonnées de contact
Bussum, 1402 AT, Bussum, Pays-Bas
- 1402 AT
- info@vellutto.eu
- vellutto.eu
4,2
Bien
7 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Hele goede info rondom de verzending en…
Hele goede info rondom de verzending en persoonlijke mail dat het wat langer zou gaan duren. Erg goed!
20 avril 2026
Réponse de Vellutto
Bedankt voor de review. Ik zou graag je mening horen over de Lebrew-burrs, hoe bevalt de smaak je?
Thank you for the tour of everything…
Thank you for the tour of everything for the service and the opportunity
31 mars 2026
Réponse de Vellutto
You are more then welcome, and I hope you are enjoying every cup 😊
Great Coffeemachine-Seller
I’ve had a great experience with Vellutto and its friendly owner, Amro. While searching for a trustworthy dealer to buy my Wendougee Data S, I came across Vellutto. Since the company has only been around since last year, there weren’t any reviews online yet. However, I was able to have a video call with Amro personally; he showed me his own machine and gave me excellent advice from start to finish. Shipping was very fast. FedEx did experience a few days’ delay (which wouldn’t have been a big deal), but Amro actively worked to get to the bottom of the cause of the delay. Shortly after, the machine was delivered to me perfectly packaged. Amro then provided excellent support again to help me get the machine up and running. Thank you so much, Amro and Vellutto. The machine is amazing!
Translated with DeepL.com (free version)
16 mars 2026
Avis spontané
Réponse de Vellutto
Thank you so much for this wonderful review! It was truly a pleasure working with you and making sure everything arrived safely and working fine. I am so happy you’re enjoying your new machine and . Thanks for trusting vellutto it means a lot
Amro is the man!
Guys, I have nothing but praise for Vellutto, and especially for Amro.
Quick backstory: I was very skeptical at first because buying a new espresso machine was a big purchase for me. I had wanted the Wendougee Data S for quite some time, but I found many different prices all over the internet.
Amro was very supportive throughout the whole process. We had a quick call, and my doubts were gone. This guy truly loves coffee and wants to bring the best quality products to people.
We’ve had a bunch of calls since I received my machine in November ’25, and he has never failed to help me with any questions I had. Vellutto offers some of the best customer service I’ve experienced.
So if you’re in the market for a new machine, I can highly recommend buying it from Amro at Vellutto.
9 mars 2026
Avis spontané
Réponse de Vellutto
Hello Daniel,
Thank you so much! Seriously, it makes me so happy to see your feedback, that honestly means a lot. It was my pleasure to help.
If anything ever comes up, or you just feel like saying hey, you know where to find me.
I hope you will enjoy every cup.
Cheers,
Amro
Vellutto.nl
I was buying Wendougee coffee machine…
I was buying Wendougee coffee machine from Velutto.
Initially I was a bit sceptical because the provider is quite new. I asked for a video call and Amro immediately responded. We had a very nice chat and I ordered the machine. The guy is super passionate and knowledgeable about coffee culture.
The machine came to me in perfect condition, Amro was super responsive at every step, we had another video call for the step-by-step machine installation and calibration. He is very opened for any post-purchase direct communications.
Fast, friendly, helpful. That's a 5 star service.
23 février 2026
Réponse de Vellutto
Wow, thank you so much!, I’m honestly so happy to hear that you had such a great experience. It really means a lot coming from you! I truly enjoyed chatting with you it was my pleasure.
So glad the machine made it safe and sound and that you're all set up and loving it! If you ever need anything else or just wanna chat again, you know where to find me.
Thanks again for the kind words, you are is awesome. Thanks for the review.
And enjoy every cup! ☕️
Best regards,
Amro
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.