Fantastic service right from the first initial query email!! Cannot fault the experience at all and very please with the vehicle so far Big thanks to Matthew Griffiths who I dealt with
L'entreprise a répondu
Établissement
Changer d'établissementLegion Way, Roman Road, HR1 1LN Hereford, Herefordshire, GB
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Bryon made us feel incredibly important and valued, he listened to our requirements for our new car and was so helpful and reassuring every step of the way. Thank you so much..
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They were very helpful and friendly (not many places like that nowadays). Had a few minor teething problems but when I called up they were extremely helpful. Buying a car wasn’t stressful I didn’t fe... Voir plus
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The personal service received from Josh was excellent being polite with no hard sell. He had excellent knowledge of the Audi cars and variations between the models and we enjoyed the whole experience.... Voir plus
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À propos de l'entreprise
- Concessionnaire automobile
- Magasin de pièces détachées automobiles
- Garage automobile
- Concessionnaire de véhicules à moteur
- Vendeur de voitures d'occasion
À propos de Vertu Motors - Audi Hereford
Écrit par l'entreprise
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Coordonnées de contact
Legion Way, Roman Road, HR1 1LN, Hereford, Herefordshire, Royaume-Uni
- 0344 659 6341
4,9
Excellent
144 avis
Demande des avis aux clients
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A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Thanks to Felix of Vertu Volkswageon…
Thanks to Felix of Vertu Volkswageon Herefored for going out of his way to sort out a car for us! Great service, personable and paid attention to our needs, ask for Felix!
4 mars 2024
Avis spontané
Réponse de Vertu Motors - Audi Hereford
Thank you so much for your kind words! We are so happy to hear that Felix was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
terrible
Terrible. I have tried to order a new electric charger for my Audi Q4. After a week of nobody seeming to know how to order it or ringing me back I find out from lease company that they have made no request to order it. Gave up with Hereford Audi and now trying Newport or Cardiff who might have more interest in helping. Clearly wasnt lucrative enough for them to bother with. So far I have rung 14 times over the past week. Most of the time I am unable to make contact with anyone who can actually get this done. I am now in a situation where I may have to cancel my holiday on Friday as I wont be able to get home without a charger.
21 août 2023
Avis spontané
Réponse de Vertu Motors - Audi Hereford
Good afternoon. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1SK2108 Kind regards, Dean.
Thank you very much to Leon who helped…
Thank you very much to Leon who helped us through the steps to purchase our fantastic car from him, what a great service, friendly, patient and thoroughly professional. It was an enjoyable experience and we even had some home made flapjacks from Findlay the Boss. We would whole heartedly recommend Audi Hereford for your car buying experience, pop along and see Leon who will help you, and you never know you may get some flapjacks, which I don't think come as standard.
12 août 2023
Avis spontané
Réponse de Vertu Motors - Audi Hereford
Good morning Ivan. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Leon and the team. We hope to see you again soon. Happy motoring, kind regards, Selina.
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