Kaleigh, the agent who I dealt with, is the most patient, helpful person I could have hoped to meet. Nothing was too much trouble even when I kept changing my mind. This car is far more automate... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementThe Showground, BMW, TA6 6DD Bridgwater, Somerset, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Dan from Vertu in Bridgwater is as slick as they come. Professional , welcoming and no hard sales tricks. Let’s face it. You either want a car or you don’t. I can honestly say, I am delighted... Voir plus
L'entreprise a répondu
I went into Vertu Mini yesterday in Bridgwater. I didn’t have an appointment but was experiencing an issue with my app and my profile on the car. Without any hesitation the manager came straight out t... Voir plus
L'entreprise a répondu
From the initial call enquiries I was dealt with by Simon in a very professional and knowledgeable way. He was very open and honest about my own car and the car I was purchasing. He helped make the wh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Magasin de pièces détachées automobiles
- Garage automobile
- Concessionnaire de véhicules à moteur
- Vendeur de voitures d'occasion
À propos de Vertu Motors - BMW Bridgwater
Écrit par l'entreprise
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Coordonnées de contact
The Showground, BMW, TA6 6DD, Bridgwater, Somerset, Royaume-Uni
- 0330 012 3630
4,7
Excellent
94 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very pleased ....
Very pleased with the relaxed but still attentive, professional but still friendly, and informative handover of our new car which we received in Bridgwater yesterday, and similarly on our last two visits.
18 avril 2026
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Thank you very much for taking the time to share your feedback.
We’re delighted to hear how pleased you were with the handover of your new car at our Bridgwater site. It’s great to know you found the experience relaxed yet attentive, professional while still friendly, and informative — exactly the balance we aim to achieve.
We’re also particularly pleased that this positive experience has been consistent across your last two visits. Delivering a high standard of service time and time again is something we take great pride in, and your comments really reinforce that.
Thank you once again for choosing us. We wish you many happy miles in your new car and look forward to welcoming you back in the future.
Kind regards,
Keith
Helpful, friendly service
Your sales Representative, Mr Gary Chan, was extremely helpful and friendly. He went out of his way to make sure we knew everything about our purchased and couldn’t do enough for us. He was not pushy in any way and came across as a very likeable person. He was a pleasure to do business with.
17 avril 2026
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that Gary Chan provided such a helpful, friendly, and relaxed experience during your purchase. It’s great to know he went out of his way to make sure you understood everything about your new vehicle and supported you every step of the way, without any pressure. Gary’s approachable and genuine manner is something we value greatly.
Your kind words about how enjoyable he made the process will mean a lot to him and the wider team. We’re pleased he was a pleasure to do business with and that you felt so well looked after.
Thank you again for your lovely comments, and we wish you many happy miles ahead. We look forward to welcoming you back in the future.
Kind regards,
Keith
Fantastic experience - honestly couldn’t fault it
Kaleigh and Dan in Bridgwater were both fantastic from start to finish - such a straightforward, stress free and enjoyable experience. They were both knowledgeable and patient throughout - actioning each part of the process as promised - I really valued their communication and professionalism. Nothing was rushed for felt too much trouble for them. Thank you so much.
21 mars 2026
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Thank you so much for your wonderful feedback. We’re delighted to hear that your experience at our Bridgwater branch was so straightforward, stress‑free, and enjoyable.
Kaleigh and Dan will be thrilled to read your kind comments. Their knowledge, patience, and clear communication are qualities we really value, and it’s great to know they delivered exactly as promised while ensuring nothing felt rushed or too much trouble.
Thank you again for taking the time to share your experience. We truly appreciate it and wish you all the best.
Kind regards,
Keith
Outstanding customer service
Outstanding customer service, excellent communication throughout the whole process.
4 avril 2026
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Hi there,
Thank you for sharing your feedback. We're delighted to hear that you received outstanding customer service and that communication was excellent throughout the entire process. Providing a smooth, transparent experience is something we really strive for, so it’s great to know we delivered that for you.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Keith
I was dealing with Callum from BMW…
I was dealing with Callum from BMW Bridgewater branch and he was excellent! Extremely helpful, answered all of my questions professionally and with integrity. Super responsive but not pushy. Overall excellent service! Give this guy a raise, he truly deserves it. I'll be recommending him to my friends.
13 mars 2026
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Hi Luka,
Thank you for your outstanding 5‑star review. We’re delighted to hear that Callum provided such excellent service during your experience with BMW Bridgwater. It’s wonderful to know he was extremely helpful, responsive, professional, and supportive throughout — all without being pushy. That balance is something we really value.
Your praise means a great deal, and we’ll make sure Callum sees your fantastic feedback. Recommendations like yours truly highlight the great work he’s doing.
Thank you again for taking the time to share your experience, and we hope you enjoy every moment with your new vehicle.
Kind regards,
Liza
Kelsie & team
Kelsie, Darren, Dan &Travis in Bridgwater were fantastic, they were all very helpful, knowledgeable & friendly.
23 février 2026
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Thank you for your lovely feedback. We're delighted to hear that Kelsie, Darren, Dan and Travis in Bridgwater were all helpful, knowledgeable and friendly. We really appreciate you taking the time to share your experience.
Kind regards,
Keith
Love my new mini
We dealt with a lovely sales person in Bridgewater called Kayleigh. She was very knowledgeable and could not have been more helpful. There was no pressure we only went to look!! she is partly the reason why we chose to buy my newish mini there and then! Thank you Kayleigh
17 février 2026
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Thank you for your lovely review. We're delighted to hear that Kayleigh was so knowledgeable, helpful and made your visit such a positive experience. It’s great to know her support helped you choose your new MINI on the spot! We’ll be sure to pass on your thanks.
Kind regards,
Keith
Swift BMW Purchase and Vehicle Exchange in Comfort
I recently traded-in my 2009 BMW 1-Series at BMW Vertu in Bridgwater. I purchased a 2024 BMW 2-Series Active Tourer. I received full and friendly support from the Sales Executive, Calum, at all stages of the transaction. Full discussion of vehicle features and operation, useful test drive, swift order processing, and efficient trade-in. Excellent use of e-documents to speed order administration. State-of-the-art showroom and decent coffee. The 220i 2-Series car (with mild-hybrid technology) is great.
19 février 2026
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Hi John,
Thank you for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear that your experience trading in your 1‑Series and purchasing your new 2‑Series Active Tourer was so smooth and well supported.
It’s great to know that Calum provided friendly, knowledgeable assistance throughout — from discussing features and arranging a useful test drive to efficient order processing and trade‑in. We’re also pleased you appreciated the use of e‑documents and enjoyed the showroom environment.
We’re thrilled you’re enjoying your new 220i with its mild‑hybrid technology, and we truly appreciate you choosing BMW Bridgwater.
Kind regards,
Kerry
All went very smoothly without any…
All went very smoothly without any problem thanks to Caspar ,who had every angle covered.
16 février 2026
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Hi Les,
Thank you for leaving this review. We are so pleased to hear that everything went smoothly for you and that Caspar had every angle covered. Your feedback is very much appreciated.
Kind regards,
Danielle
New car
Didn’t intend to buy a BMW . But Matthew Mcloed was such a friendly person and spent lots of time with us explaining everything and helping us make the right decision.The whole experience in BMW was such a pleasure , the staff and showroom was very smart and made you feel comfortable and relaxed . Well done to Bridgewater BMW . And the car is great .
13 février 2026
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Hi Kath
Thank you for your fantastic feedback. We're delighted to hear that your experience at Bridgewater BMW was such a pleasure. It’s wonderful to know that Matthew McLeod was so friendly, patient, and thorough — taking the time to explain everything and help you make the right decision, even though you hadn’t planned on buying a BMW.
We’re also pleased to hear that the smart showroom and welcoming staff made you feel comfortable and relaxed throughout your visit. And it's great to know you’re enjoying the car too!
Your comments are truly appreciated.
Kind regards
Dawn
Superb service.
The sales team I dealt with was mostly Craig and Simon. No hard sales pitches just friendly, knowledgeable and professional.
When I did have a problem this was taken up and currently being dealt with.
A genuine pleasure to work with and find my perfect BMW!
28 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Good afternoon. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Craig, Simon and the team. We hope to see you again soon. Happy motoring, Dean
My local Mini dealer
I’ve been using my local Mini dealer, Vertu as it now is, for many years for servicing. I have just bought a new, used Mini from them.
The service provided is always excellent. The staff welcoming, knowledgeable and helpful. TBH it’s this that makes me trust them.
10 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Excellent Service
I have bought 4 BMW's from this dealership over several years and I have never received anything less than excellent customer service all the way through from sales to servicing.
8 janvier 2026
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Good afternoon, Thank you, Ellis, for your fantastic 5‑star review. It’s wonderful to hear that over several years and multiple BMWs, you’ve consistently received excellent service from both our sales and servicing teams. Your loyalty and kind words mean a great deal to everyone at BMW Bridgwater. Kind regards, Kerry
Kaleigh showed me a couple of minis to…
Kaleigh showed me a couple of minis to sit in explaining the difference between them and then let me make my own decision which one to buy with no pressure to buy . Excellent customer service
31 décembre 2025
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Good morning. Thank you so much for your 5‑star review. We’re delighted to hear that Kaleigh gave you the space, guidance, and support you needed to make the right choice with no pressure. It’s great to know you received excellent customer service at BMW Bridgwater. Kind regards, Kerry
Friendly and helpful throughout
From start to finish all the staff were so friendly and helpful which made the whole process of buying my mini so easy. Special thanks to Casper for his help and patience throughout.
31 décembre 2025
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Thank you so much for your kind words! We are so happy to hear that Casper was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
All staff where very friendly
All staff where very friendly, attentive and professional. I was picking up a car and the handover experience was faultless. I travelled a long way and found the car to be exactly as described and well prepared complete with half a tank of fuel.
30 décembre 2025
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Excellent friendly service at Vertu Bridgwater
Dan made the whole experience of choosing and then buying my new mini really enjoyable.
23 décembre 2025
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
it was a pleasure to go to vertu…
it was a pleasure to go to vertu because i new i was going to pick up my fantastic x1.
23 décembre 2025
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Highly recommended for BMW
The sales staff at very motors where incredibly knowledgeable and professional throughout the whole process. Buying a car from a genuine dealer rather than a showroom gave me 12 months warranty rather than the standard 3 months at no extra cost.
10 décembre 2025
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards,Selina
Highly recommend salesman
We recently had the pleasure of dealing with Calum Druce-Morgan (Vertu BMW Bridgwater) and I can honestly say he was an absolute standout. Calum was genuinely lovely from start to finish, the perfect mix of professional and personable.
I’ll admit it, I’m a very difficult customer due to past poor experiences, and I probably drove him up the wall more than once, but Calum was nothing but gracious patient and completely understanding of my needs. He never made me feel rushed or pressured, he explained everything clearly without any of the pushiness you sometimes expect from car sales. On top of that, he’s a bit of a cheeky chappy which made the whole experience far more enjoyable than I expected. He kept things light but always stayed professional where it counted.
If you’re looking for a great salesman who genuinely cares about getting things right for you, Calum is your guy. Highly recommended!
28 novembre 2025
Avis spontané
Réponse de Vertu Motors - BMW Bridgwater
Thank you so much for your kind words! We are so happy to hear that Calum was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.