Vertu Motors - BMW Exeter Avis 

361
TrustScore 5 sur 5

4,9

Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD Exeter, Devon, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The sales executive was very welcoming, helpful and thorough. He gave us the choice of additional options without any pressure to accept them. During the test drive he explained the reason for the s m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everyone, especially Celi, at Vertu Honda Exeter was very polite, friendly and helpful and made sure we understood everything involved in the purchase of our new car. We were kept well informed of pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very professional in every way. Andy helped us through the purchase process expertly making easy for us. Would highly recommend Vertu Hyundai at Exeter.

L'entreprise a répondu

Noté 3 sur 5 étoiles

Buying a new car nowadays is a whole new experience. The purchase is paperless which can cause confusion with older clients. Vertu ought to keep this in mind! Generally the staff were pleasant and... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Magasin de pièces détachées automobiles
  3. Garage automobile
  4. Concessionnaire de véhicules à moteur
  5. Vendeur de voitures d'occasion

À propos de Vertu Motors - BMW Exeter

Écrit par l'entreprise

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Coordonnées de contact

  • Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD, Exeter, Devon, Royaume-Uni

  • 0330 012 2325

4,9

Excellent

TrustScore 5 sur 5

361 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(361)

12 873 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I have had loads of cars in my life…

I have had loads of cars in my life time from garages but Peugeot Exeter was great went for test drive showed me all what I needed to know my husband is disabled but he got on well with Steve Duggan and he fell in love with the car and a week on we love it thank you and they delivered it as we live 40 miles away I would recommend Exeter Peugeot

27 octobre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you so much for your kind words! We are so happy to hear that Steve was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Noté 5 sur 5 étoiles

Matt from VERTU BMW EXETER was amazing

Bought a car through VERTU BMW EXETER & dealt with an extremely professional and courteous gentleman Matthew Levick (MATT) from the enquiry to his video and questions that I had buying for the first time from distance, as I'm 219 miles away in Nottingham, Matt was just amazing!

To top it off they sent the car with a Courier Geoff from Ocean Logistics & Van Centre. He rang me when he was an hour away, allowed me plenty of time to see the car and was extremely professional and polite too! A credit & great ambassador for Vertu BMW Exeter too!

25 octobre 2025
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Réponse de Vertu Motors - BMW Exeter

Good morning, Liaqat. Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Noté 5 sur 5 étoiles

The service was great

The service was great, prompt and efficient. Well done

22 octobre 2025
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Réponse de Vertu Motors - BMW Exeter

Good afternoon, Clifford. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Noté 5 sur 5 étoiles

Relaxed service …

Relaxed service at Exter Marsh Barton from Nathan, knowledgeable with no hard sell.
Able to view the range of cars.

A very differant experance from the one vist to Plymouth Plympton

21 octobre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Good afternoon Gary. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Nathan and the team. We hope to see you again soon. Happy motoring, Dean

Noté 5 sur 5 étoiles

An excellent dealership

I used this dealership last year when we were replacing my wife's Mini, although we ended up buying a car from a dealership in North Wales the salesman was exceptional he couldn't do enough for us.
Earlier in the year we used the service department to service her mini once again exceptional service, quick and efficient.

On this occasion I decided to replace my own car for a BMW. I looked for a deal through Carwow there were a few hiccups in the first instance but I was contacted Neil, he went above and beyond. He couldn't have worked hardy, I would totally recommend this dealership on all fronts bmw, mini and service department.

21 octobre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Noté 5 sur 5 étoiles

Really slick process

Really slick process, great service from the team in Exeter.

20 octobre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Noté 5 sur 5 étoiles

New BMW X3

Gav provided a fantastic service form start to finish

18 octobre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Noté 5 sur 5 étoiles

Very pleased to have dealt with Vertu…

Very pleased to have dealt with Vertu JLR Exeter. No hard sell, polite team of people and spent time helping us.

16 octobre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Noté 5 sur 5 étoiles

Anthony Pullen and the team were…

Anthony Pullen and the team were extremely helpful and made the experience of purchasing a new car at a difficult time for Jaguar Land Rover run smoothly.

15 octobre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Noté 5 sur 5 étoiles

All the staff were very professional.

All the staff were very polite, helpful and professional. We encountered an IT issue, which was beyond their control, during my car purchase. Everyone endeavoured to resolve the issue as quickly as possible whilst keeping me informed at all stages. Extremely good customer services. The vehicle was prepared to the highest standard and the handover was very thorough. Highly recommend a visit when you're looking for your next car.

13 octobre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Noté 5 sur 5 étoiles

10/10 recommendation

Couldn’t recommend Sean Morris enough. He continuously made sure he updated me every step of the way and made it hassle free to work around my working hours.

13 octobre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Good morning Ibrahim. Thank you so much for your kind words! We are so happy to hear that Sean was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Noté 5 sur 5 étoiles

so helpful and friendly

Sean was so helpful and friendly, he made the whole experience of buying the car so clear and easy. Great attention to detail.

11 octobre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you so much for your kind words! We are so happy to hear that Sean was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Noté 5 sur 5 étoiles

I recently dealt with Anthony Pullen at…

I recently dealt with Anthony Pullen at Vertu Exeter and the service was absolutely outstanding. From start to finish, everything was handled with the highest level of professionalism. Anthony made the whole process smooth and stress-free, and his friendly, knowledgeable approach gave me complete confidence. I honestly cannot fault the service I received and will definitely be returning to Vertu in the future. Highly recommend!

7 octobre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Good afternoon Rich. Thank you very much for leaving us a review. Customer feedback is extremely important to us. You have left your review for BMW Exeter. I believe Anthony is located at Land Rover Exeter. We kindly request if you could please leave a review for Vertu Land Rover Exeter so that Anthony receives the credit he deserves. Many thanks. Dean

Noté 5 sur 5 étoiles

Excellent service from Vertu BMW Exeter…

Excellent service from Vertu BMW Exeter and particularly sales executive Jack Payne. Finding the right new car, at a good price, a good trade in value, and a seamless process from start to handover, was all part of the customer focused service. Highly recommended for anyone thinking of a new BMW.

25 septembre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Good afternoon Clive. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jack and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Noté 5 sur 5 étoiles

I preordered a dacia bigster 1.8 hybrid…

I preordered a dacia bigster 1.8 hybrid journey back in may, and it was ready for collection today. I am as amazed by the car as I am the service I received. My sales executive steve wells was really great through the process, and went the extra mile to ensure I was happy with every aspect of the handover, and spend time with me showing me the cars vast array of advanced systems and features. He has been wonderful throughout, keeping me updated with progress of the order, and clearly and concisely explaining each and every aspect.

7 octobre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Good morning, Lee. Thank you very much for leaving us a review. Customer feedback is extremely important to us. Could we please ask you to update the dealership on your review to the correct dealership so we can send your review over to them. Many thanks, Danielle

Noté 5 sur 5 étoiles

Excellent job and quality repair

Excellent job and quality repair.

Very good regular communications and they overcame spares shortage problems in the market which delayed overall repair time.

23 septembre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Noté 5 sur 5 étoiles

They look after me all the way very…

They look after me all the way very much appreciated all the help and information they gave me

25 septembre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Good morning Paul. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Noté 5 sur 5 étoiles

Friendly professional service

Will Leonard made my buying experience pleasurable at Vertu Exeter. He was friendly and professional. The whole team were very friendly and made us feel valued. I would definitely recommend them.

29 septembre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Noté 5 sur 5 étoiles

Buying a new csr

Excellent service I did not feel rushed into buying my car. The salesman was very helpful & knowledgeable.

26 septembre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Noté 5 sur 5 étoiles

Smooth Hand Over

Warm welcome to the showroom. Lovely friendly staff.

Throughout the process, everything explained in detail by Richard Perrett.
Overall a good experience.

29 septembre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

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