Vertu Motors - BMW Exeter Avis 

360
TrustScore 5 sur 5

4,9

Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD Exeter, Devon, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The sales executive was very welcoming, helpful and thorough. He gave us the choice of additional options without any pressure to accept them. During the test drive he explained the reason for the s m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everyone, especially Celi, at Vertu Honda Exeter was very polite, friendly and helpful and made sure we understood everything involved in the purchase of our new car. We were kept well informed of pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was in contact with Sean at BMW Exeter who gave me expert advice and guidance when I came in looking for an M4. I bought the car and the service was fantastic from start to finish. Couldn’t have ask... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Buying a new car nowadays is a whole new experience. The purchase is paperless which can cause confusion with older clients. Vertu ought to keep this in mind! Generally the staff were pleasant and... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Magasin de pièces détachées automobiles
  3. Garage automobile
  4. Concessionnaire de véhicules à moteur
  5. Vendeur de voitures d'occasion

À propos de Vertu Motors - BMW Exeter

Écrit par l'entreprise

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Coordonnées de contact

  • Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD, Exeter, Devon, Royaume-Uni

  • 0330 012 2325

4,9

Excellent

TrustScore 5 sur 5

360 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(360)

12 745 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Vertu Hyundai Exeter

I was kept up to date throughout the purchase of my Hyundai. Great experience.

15 janvier 2026
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Noté 5 sur 5 étoiles

Exellent customer service

Exellent customer service. Found the car I was looking for, very pleased thank you.

23 janvier 2026
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Noté 5 sur 5 étoiles

Friendly and informative service from…

Friendly and informative service from Peter in Exeter.

23 janvier 2026
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Noté 5 sur 5 étoiles

Great product

Great product, great service and great value!

22 janvier 2026
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Noté 5 sur 5 étoiles

Ben really pitched it right friendly

Ben really pitched it right friendly , informative helpful , done a thorough handover of the car . Fantastic service from start to finish .

22 janvier 2026
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Good afternoon Susan. Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Noté 5 sur 5 étoiles

Have just traded in my BMW for a new…

Have just traded in my BMW for a new one. Very impressed with the friendly, professional and helpful service provided at all stages, both from the sales person who looked after me and the manager

20 janvier 2026
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you, Sara, for your wonderful 5‑star review. We’re delighted to hear that trading in your BMW for a new one was such a positive experience. It’s great to know you were impressed by the friendly, professional and helpful service from both your sales advisor and the manager throughout every stage of the process. Your feedback means a great deal to the team at Vertu BMW Exeter, and we hope you enjoy your new car. Kind regards, Kerry

Noté 5 sur 5 étoiles

Dani was fabulous

Dani was fabulous. She was attentive and listened to our needs and wants. Nothing was too much trouble and she made us feel like valued customers

16 janvier 2026
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you so much for your kind words! We are so happy to hear that Dani was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Noté 5 sur 5 étoiles

The personnel are extremely helpful, patient and knowledgeable.

We were introduced to our salesman Graham and he was very helpful from the start. He ensured we understood all the buttons and gizmos the car had and was very patient with us. It was a lot to take in but he was very thorough and gave us lots of reassurance.

14 janvier 2026
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Good afternoon Julie. Thank you so much for your kind words! We are so happy to hear that Graham was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Noté 5 sur 5 étoiles

Andy made the experience fantastic.

Andy made the experience fantastic and hassle free.
He's knowledgeable, professional amd very personable.
10 out of 10.
Would highly recommend.

13 janvier 2026
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Noté 5 sur 5 étoiles

Paul couldn’t have been more helpful

Paul couldn’t have been more helpful. He was patient and answered all my questions both during the purchase process and when I picked up the car

8 janvier 2026
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Noté 5 sur 5 étoiles

Bought our first Honda from Vertu Honda…

Bought our first Honda from Vertu Honda Exeter. Shannon was extremely helpful and pleasant with dealing with us. Nothing was too much trouble. Would definitely highly recommend.

30 décembre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Noté 5 sur 5 étoiles

Very good service & always very helpful…

Very good service & always very helpful with good customer support

30 décembre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Noté 5 sur 5 étoiles

Great dealership to deal with

Great interaction throughout the entire process. Got exactly what we wanted. Great dealership to deal with

27 décembre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Noté 5 sur 5 étoiles

Excellent experience from our original…

Excellent experience from our original inquiry through to driving away a few weeks later in my new Mini Countryman!
Charlotte @ Mini Exeter is utterly delightful, incredibly knowledgeable, and wonderfully helpful and not to mention patient!

17 décembre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Good morning.
Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Noté 5 sur 5 étoiles

5 Star Service Highly recommend 👌 Steve…

5 Star Service Highly recommend 👌 Steve was great everything ran smoothly from start to finish.
We are absolutely Made up with our new vehicle Thankyou so much:)

22 décembre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Noté 5 sur 5 étoiles

Excellent service

Excellent service from choosing our new Mini to picking it up. Very thorough handover on collecting the car and Charlotte was excellent. Overall a really good experience with Vertu.

18 décembre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Noté 5 sur 5 étoiles

sharon good sales person car in stock…

sharon good sales person car in stock no waiting all good

16 décembre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you so much for your kind words! We are so happy to hear that Sharon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Noté 4 sur 5 étoiles

Very good service

The salesperson I dealt with was very helpful and kept me up to date every step of the way with my new car purchase. There were some initial problems before I took delivery, but the whole team, from the receptionist to the sales manager, were extremely attentive and eager to go the extra mile so I was happy.

16 décembre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Noté 5 sur 5 étoiles

Wasn’t pushed into buying

Wasn’t pushed into buying. Given clear info about options.
Good knowledge of products
Found best price options
Follow up and arrangements prompt
Given lots of times to familiarise me with the car

8 décembre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Noté 5 sur 5 étoiles

Amazing service from start to finish!

Amazing service from start to finish!

I had an absolutely fantastic experience with Sharon Jarman during the entire car-buying process. From A to Z, Sharon was exceptionally helpful, professional and truly went the extra mile. Her communication was excellent, she explained everything clearly, and made the whole process smooth, stress-free and even enjoyable!

Sharon’s friendly energy, knowledge and dedication are truly outstanding. I couldn’t have asked for better service. Highly recommended — thank you, Sharon! 🚗✨
Ps.Thanks for fantastic Christmas prezent

9 décembre 2025
Avis spontané
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Réponse de Vertu Motors - BMW Exeter

Good afternoon Krzysztof. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Sharon and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

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