Car is great, sales guy helpful and got everything sorted in the end, but the call centre that fronts Vertu (which you get even when you ring the local number for the dealership) is dreadful. Don't pu... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementThornton Road, BD1 2EP Bradford, West Yorkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It was super easy and stress-free to buy my new vehicle through Vertu Bradford. Dan Mitchell assisted me throughout the whole process and he was very patient with me during the handover day! I would... Voir plus
L'entreprise a répondu
All staff were professional, helpful and friendly when helping me find a new car. The specific sales person looking after me, Louie, kept me informed of the process (car came from a different part of... Voir plus
L'entreprise a répondu
Fantastic experience at Vertu Motors Bradford! I recently purchased my car from Vertu Motors in Bradford, and the service from start to finish was exceptional. A massive thank you to Liv and Pa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Magasin de pièces détachées automobiles
- Garage automobile
- Concessionnaire de véhicules à moteur
- Vendeur de voitures d'occasion
À propos de Vertu Motors - Dacia Bradford
Écrit par l'entreprise
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Coordonnées de contact
Thornton Road, BD1 2EP, Bradford, West Yorkshire, Royaume-Uni
- 0330 108 8187
4,6
Excellent
90 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had a fantastic experience at vertu…
Had a fantastic experience at vertu Bradford. Big thanks to Ben especially for getting the sale done quickly. 24 hours from first phone call to picking up the car. I wanted a fast and easy transaction. He made it so. I would highly recommend them to everyone.
15 avril 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Dear Daniel,
Thank you for taking the time to share your feedback and for choosing Dacia Bradford. We’re delighted to hear that you had such a fantastic experience and that the process was fast and straightforward from start to finish.
Your special thanks to Ben will be greatly appreciated. It’s great to know that he was able to deliver the quick and easy transaction you were looking for, with just 24 hours from first contact to collection.
Thank you again for your recommendation — we hope you enjoy your new car and look forward to welcoming you back in the future.
Kind regards,
Liza
Highly recommend
Highly recommend, the entire process was smooth and got given regular updates about the vehicle till the time of collection
10 avril 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Hi there,
Thank you for the great review. It’s brilliant to hear the whole process felt smooth and that you were kept updated right through to collection — that kind of clear communication makes such a difference.
Really appreciate your recommendation.
Kind regards,
Kerry
First class service!
From choosing the car to collection, I was given, what I would call, first class service.
Every question that I had about the car and the buying process, was dealt with in a polite and efficient manner.
Jean- Paul was the salesman that looked after me. I received constant updates on the progress of the car.
All the staff and the manager, Paul, were so kind and greeted me like I was their only customer. Having said that, I certainly wasn't the only customer, the dealership was full of customers viewing the cars.
We were allowed to peruse the cars at our leisure instead of being pestered constantly by sales personnel. However, when you needed assistance, it was readily available.
And finally, I absolutely love my new car. The model, the Symbioz, is an absolute dream to drive!! Win, win, situation!
13 avril 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Hi there,
Thank you for the fantastic 5‑star review. It’s wonderful to hear you received truly first‑class service from start to finish. Jean‑Paul will be delighted with your comments — his clear communication and regular updates clearly made the process smooth and reassuring.
It’s also great to hear how welcoming Paul and the whole team were, giving you space to browse while always being ready to help when needed.
And the best part — you absolutely love your new Symbioz. A dream to drive is exactly what we love to hear.
Kind regards,
Kerry
Dan was excellent again he really…
Dan was excellent again he really looked after us and we got a great deal. This is the 8th Dacia we have had and are very happy with the cars we have had in the past and the good service and help from everyone they are all so friendly and you don’t feel pressured at all .
26 mars 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Hi there,
Thank you so much for sharing such a fantastic review. We’re delighted to hear that Dan looked after you so well once again and that you were able to get a great deal. Your loyalty means a great deal to us—having your 8th Dacia is truly amazing, and we’re thrilled that you’ve been happy with every car so far.
It’s wonderful to know that you continue to receive friendly, helpful service from the whole team and that you never feel pressured. That’s exactly the experience we aim to provide for every customer.
If you need anything at all, we’re always here to help.
Kind regards,
Keith
Happy with purchase
Happy with purchase. Great customer service from Vertu Bradford sales team. I always get looked after by all the staff who are always friendly and helpful. Would recommend.
17 mars 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Thank you for sharing your feedback. We’re so pleased to hear you’re happy with your purchase and that the Vertu Bradford sales team consistently look after you. It’s wonderful to know the staff’s friendliness and helpful support keep you coming back. Your recommendation means a great deal to us.
Kind regards,
Chloe
Collection of our new mobility car.
Great customer service from all the staff at Vertu Bradford, especially Alex who explained everything and answered all our questions.
4 mars 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Thank you for taking the time to share your experience. It’s great to hear that you received excellent customer service from the whole team at Vertu Bradford. I’m especially pleased that Alex was able to explain everything clearly and answer all your questions — he’ll be delighted to know his support made such a positive impact.
We really appreciate your feedback and hope you’re enjoying your new car.
Kind regards,
Matthew
Helpful and made easy
1 mars 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Hi Roy,
Thank you for your excellent 5‑star review! We’re really pleased to hear that you found the experience helpful and easy. Your feedback means a lot to the team at Vertu Dacia Bradford.
Kind regards,
Liza
Renault bradford is just the best
I was made to feel welcome and not pressured like other companies. I felt very welcomed and well informed. I felt comfortable with the sales advisor Jean-Claude he was so sympathetic and understanding of my current issues. Lovely guy easy to talk to and very genuine.
2 mars 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Hi Mrs Barker,
Thank you so much for your wonderful 5‑star review. We’re delighted to hear that you felt welcomed, well informed and never pressured during your visit. It’s fantastic to know that Jean‑Claude made you feel comfortable and supported — his sympathetic and genuine approach is something we’re very proud of.
Your kind words mean a great deal to the team at Vertu Dacia Bradford, and we truly appreciate you taking the time to share your experience.
Kind regards,
Liza
Great service from both Steve and…
Great service from both Steve and Rebecca, shown video of car and had teams call to discuss. kept updated abt delivery of car as bought remotely which was helpful
23 février 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Thank you for your great feedback. We're really pleased to hear you received excellent service from both Steve and Rebecca. It’s great to know the video presentation and Teams call were helpful, and that you were kept fully updated throughout the remote buying process.
We really appreciate you sharing your experience.
Kind regards, Keith
The salesman Alex was extremely helpful…
The salesman Alex was extremely helpful and kept used informed at all times. He was polite and friendly which made the experience of choosing and picking up the car a good experience
23 février 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Thank you for your review. We're delighted to hear that Alex was extremely helpful, keeping you informed throughout and making the whole experience friendly and enjoyable. We really appreciate your feedback.
Kind regards,
Keith
Jean-Claude was very pleasant
Jean-Claude was very pleasant, helpful and kept us up to date with delivery information.
18 février 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Good afternoon Mr Butterfield,
Thank you for taking the time to share your feedback. I’m really pleased to hear that Jean-Claude was pleasant, helpful, and kept you well informed throughout your delivery process — I’ll make sure your comments are passed on to him.
Kind regards,
Dean
Very unhappy with vertu took my car in…
Very unhappy with vertu took my car in today 20/ 2 /26 for Hand brake and jerking when I start car a run it in morning as I mentioned on the phone call as its was still under warranty. I got there signed car in this morning went to Huddersfield got a call back ask me for £140 so they can carry out the work i said no because its still under warranty the assistant on the call said it's what we charge as there's no lost to vertu this should of been mentioned when I got the warranty so in that case the warranty is not warranty unless you pay for up grade i so happy when I bought my car for a good price but wouldn't recommend going anybody
20 février 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Good afternoon Craig. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean
I was sent a video of a car I had shown…
I was sent a video of a car I had shown interest in which was new to me as not experienced this before.
I found this to be very informative and personal and was able to fully appreciate everything the car had to offer due to Stevens filming skills and all in the comfort of my own home!
I then arrange a test drive and prior to this I was made to feel comfortable and given time to go through what I needed along with being listened to.
I can not praise the staff enough and especially Steven who sold me the which I love!!
I can highly recommend this Nissan garage and will definitely feel comfortable suggesting to family/friends.
14 février 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Good morning, Thank you so much, Emma, for your wonderful review! We're thrilled to hear that Steven's video gave you a clear and personal insight into the car, and that you felt comfortable and well listened to throughout your experience. Steven and the whole team really appreciate your kind words and recommendation. Enjoy your new car, and we look forward to welcoming you and your family and friends again soon! Kind regards, Kerry
Qashqai purchase
I have been looking to replace mu SUV for some time and visited a number of dealers for information and advice. It wasn’t until I visited Vertu in Bradford that I got a customer experience that none of the others had provided. It was professional, informative, helpful and without any irritating sales pressure I experienced elsewhere. It was a structured process , including advice on my options and a test drive of a model that suited my requirements and budget. I was impressed in particular by the sales service provided by Steve Lui. Highly recommended
16 février 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Good afternoon Stuart,
Thank you for sharing your fantastic feedback. I’m really pleased to hear that your visit to our Bradford dealership stood out and that you received the professional, informative and pressure‑free experience you were looking for. It’s great to know Steve provided clear guidance, explored your options properly and helped you find a model that suited your needs.
We truly appreciate your recommendation.
Kind regards,
Dean
Jean-Claude and the team at Vertu Dacia…
Jean-Claude and the team at Vertu Dacia Bradford kept me updated throughout the car buying process. Jean-Claude spent a lot of time and effort to get me the deal I wanted and was very knowledgeable about the car’s features on the hand over day. He has also followed up the sale to make sure I am happy with the car.
5 février 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Hi Richard,
Thank you for your excellent 5‑star review! We’re delighted to hear that Jean‑Claude and the team at Vertu Dacia Bradford kept you well‑informed throughout your car‑buying journey. It’s great to know that Jean‑Claude went the extra mile to secure the deal you wanted and provided such knowledgeable support on handover day.
We’re also pleased to hear that his follow‑up has ensured you’re happy with your new car. Feedback like yours means a great deal to the team, and we’ll be sure to share your kind words with them.
Thank you again for taking the time to review your experience.
Kind regards,
Liza
Great dealership
Great dealership
Everyone's so friendly and accommodating
Nothing is too much trouble
Highly recommend 👌
6 février 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Thank you for your fantastic review. I’m delighted to hear you found the dealership so friendly and accommodating, and that nothing was too much trouble. We really appreciate your recommendation.
Kind regards, Keith
From start to finish it was very simple…
From start to finish it was very simple and did not take long to get a great deal .Alex the salesman was really good . Vey friendly staff .
4 février 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Good afternoon Richard,
Thanks so much for taking the time to leave this great review. We're really pleased to hear that everything was simple from start to finish and that you were able to get a great deal quickly.
It’s fantastic to know that Alex looked after you so well — we’ll make sure your kind words are passed on to him and the rest of the team in Bradford.
If you need anything in the future, we’re always here to help.
Kind regards,
Dean
Nissan
Fantastic experience going here
Would highly recommend
From stepping in to going out,
And then collecting my car all in a few days.
Thankyou so much
A big shout out to Alex
10/10 for his customers service and getting us the perfect car we wanted .
26 janvier 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Good afternoon, Sharon .
Thank you so much for your kind words! We are so happy to hear that Alex was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Paul was specifically helpful and…
Paul was particularly helpful and answered any queries I had on email promptly.
The whole team were welcoming.
I liked the added touch of delivering my vehicle and driving away my car in part exchange. It took away all the hassle of having to drive there myself.
Thank you to Vertu Bradford for the seamless service and for the opportunity to own a fantastic car!
28 janvier 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Great selection of vehicles
Great selection of vehicles, no pressure selling and was dealt with in a very professional and knowledgeable manner, 5 stars.
23 janvier 2026
Avis spontané
Réponse de Vertu Motors - Dacia Bradford
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.