Vertu Motors - Ford Glasgow Service Centre Avis 

31
TrustScore 4.5 sur 5

4,5

900 Kennishead Road, Darnley, G53 7RA Glasgow, Scotland, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

À very warm inviting showroom with everyone speaking to you and making sure you are getting all the help you require. I especially have to mention Mr. Tom Kent who was so courteous and most helpful.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The service I received was second to none with everything explained to me clearly and concisely . I never once felt pressured which is important to me. A special shout out to Furqan Idrees - he was so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the second time I have used Vertu Motors and have found there service outstanding . They have kept me fully informed throughout the progress of my purchase . I am absolutely delighted with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very nice people to do business with. Polite and friendly staff. Would certainly recommend Vertu Motors to friends and family. I wouldn't go anywhere else personally.

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Magasin de pièces détachées automobiles
  3. Garage automobile
  4. Concessionnaire de véhicules à moteur
  5. Vendeur de voitures d'occasion

Écrit par l'entreprise

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.


Coordonnées de contact

  • 900 Kennishead Road, Darnley, G53 7RA, Glasgow, Scotland, Royaume-Uni

  • 0344 659 7730

4,5

Excellent

TrustScore 4.5 sur 5

31 avis

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A répondu à 96 % de ses avis négatifs

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4,5

Tous les avis

(31)

13 279 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Exceptional Experience

À very warm inviting showroom with everyone speaking to you and making sure you are getting all the help you require.
I especially have to mention Mr. Tom Kent who was so courteous and most helpful.
I would certainly recommend all mr friends and family to visit this exceptional showroom.

11 août 2026
Avis spontané
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Good afternoon Andrina,

Thank you for your wonderful feedback, it’s great to hear you received such a warm welcome and felt well looked after throughout your visit. We’re delighted Tom provided such courteous and helpful service, and that the team ensured you had all the support you needed. We really appreciate your recommendation.

Kind regards,
Dean

Noté 5 sur 5 étoiles

Professional easy to deal with up front…

Professional easy to deal with up front everything is explained regarding options etc

4 août 2026
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Noté 5 sur 5 étoiles

Friendly accommodating staff

Friendly accommodating staff. Getting a test drive without a booking was a real bonus.

31 juillet 2026
Avis spontané
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Good afternoon Stephen,

Thank you for your kind feedback, it’s great to hear you found the team friendly and accommodating. We’re pleased we could arrange a test drive for you without an appointment and help make your visit such a positive experience.

Kind regards,
Dean

Noté 5 sur 5 étoiles

The service I received was second to…

The service I received was second to none with everything explained to me clearly and concisely . I never once felt pressured which is important to me. A special shout out to Furqan Idrees - he was so helpful and made the whole experience memorable for all the right reasons.

31 juillet 2026
Avis spontané
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Thank you for your fantastic feedback.

We’re delighted to hear that you received service that was second to none and that everything was explained clearly and concisely throughout the process. It’s especially pleasing to know that you never felt under any pressure and were able to make your decision with confidence.

A special thank you for recognising Furqan Idrees. We’re thrilled to hear that he was so helpful and made the whole experience memorable for all the right reasons. I’ll be sure to pass on your kind words to him.

Kind regards,
Matthew

Noté 5 sur 5 étoiles

Vertu Motors

Very nice people to do business with. Polite and friendly staff. Would certainly recommend Vertu Motors to friends and family. I wouldn't go anywhere else personally.

25 juillet 2026
Avis spontané
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Thank you for your wonderful feedback. We’re delighted to hear that you found the team polite, friendly and easy to do business with throughout your experience.

Your recommendation means a great deal to us, and we’re especially pleased to know that you wouldn’t go anywhere else. Thank you for your continued trust and support.

Kind regards,
Matthew

Noté 5 sur 5 étoiles

Great customer service and staff

Great customer service and staff

20 juillet 2026
Avis spontané
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Noté 5 sur 5 étoiles

Excellent Experience

This is the second time I have used Vertu Motors and have found there service outstanding . They have kept me fully informed throughout the progress of my purchase . I am absolutely delighted with my new car . Toyota Ayxo X HEV

Customer Service outstanding didn’t get the reception persons name excellent customer care . I dealt with Tom Kent who was informative very professional courteous a pleasure to deal with . Cameron also very helpful and courteous .
Would highly recommend Vertu Motors . if you are considering purchasing a Toyota vehicle

16 juillet 2026
Avis spontané
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Hi Kimberley,

Thank you for your fantastic 5-star review!

We’re delighted to hear that this is your second positive experience with Vertu Motors and that you received outstanding customer service throughout. It’s wonderful to know you were kept fully informed during your purchase and that you’re absolutely delighted with your new Toyota Aygo X HEV.

We’ll be sure to pass on your kind feedback to Tom, Cameron and the wider team. Thank you for your recommendation, and we hope you enjoy every mile in your new car!

Kind regards,
Kerry

Noté 5 sur 5 étoiles

This is the 2nd Toyota Rav4 I've bought…

This is the 2nd Toyota Rav4 I've bought from Vertu Glasgow & the service from seeing it then buying it from Maurice & Thomas was exceptional. Wouldn't hesitate to recommend this company to family & friends.

15 juillet 2026
Avis spontané
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Hi Andrew,

Thank you for your review. We're delighted to hear that you've chosen Vertu Glasgow for your second Toyota RAV4 and that Maurice and Thomas provided exceptional service throughout the purchasing process. Your continued loyalty means a great deal to us, and we're thrilled that you wouldn't hesitate to recommend us to your family and friends.

Kind regards,
Danielle

Noté 5 sur 5 étoiles

10/10

Massive thanks to everybody at Vertu, especially Shani

13 juillet 2026
Avis spontané
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Hi Tommy,

Thank you for the fantastic 10/10 review. We're delighted to hear you had such a positive experience, and we'll be sure to pass on your thanks to Shani and the team at Ford Glasgow Service Centre.

Kind regards,
Danielle

Noté 5 sur 5 étoiles

Absolutely first class service from…

Absolutely first class service from Vertu Glasgow Darnley. From the first visit to collecting my new car the service I received was great.

4 juillet 2026
Avis spontané
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Thank you for your fantastic review. We're delighted to hear you received first-class service from the team at Vertu Glasgow Darnley throughout your journey, from your first visit to collecting your new car. We hope you enjoy your new vehicle.
Many thanks,
Chloe

Noté 5 sur 5 étoiles

Great new car experience

Very straightforward and not to time consuming transaction
Tom (sales staff) very helpful and friendly and went out of his way to offer a personalised service

22 juin 2026
Avis spontané
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Thank you for sharing your feedback. I’m really pleased to hear the transaction felt straightforward and efficient, and that Tom’s friendly, personalised approach made such a positive impression. It’s great to know he went out of his way to help.

Many thanks,
Chloe

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service

26 juin 2026
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Hi Said,

Thank you for your feedback.

We’re pleased to hear you received excellent customer service.

Kind regards,
Danielle

Noté 5 sur 5 étoiles

Great customer service from start to…

Great customer service from start to finish. Jonathan and Peter were very helpful and nothing was too much trouble.

19 juin 2026
Avis spontané
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Hi Alex,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you received great customer service from start to finish at Vertu Ford Glasgow Service Centre.
It’s wonderful to know that Jonathan and Peter were so helpful and ensured that nothing was too much trouble for you. Your kind feedback means a great deal to the team, and we’ll be sure to pass on your comments.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

Noté 5 sur 5 étoiles

Experienced and friendly staff

Very knowledgable and helpful staff who helped me through a challenging process with my insurance.
Great customer service via phone calls and emails
Very nice showroom and coffee and pastries was a welcome touch.
I am delighted with my new car and would recommend Vertu to friends

2 juin 2026
Avis spontané
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Thank you for your fantastic review.
We’re delighted to hear that our team could support you through what sounds like a challenging process with your insurance, and that you found our communication helpful throughout. Providing clear and consistent support is something we always strive for, so it’s great to know this made a difference.
It’s also wonderful to hear your kind comments about our showroom and that you enjoyed the refreshments—those little touches are important to us.
Most importantly, we’re thrilled that you’re delighted with your new car and appreciate your recommendation to friends—it truly means a lot.
Thank you again for choosing Vertu.
Kind regards,
Keith

Noté 5 sur 5 étoiles

Excellent communication and great…

Excellent communication and great service from Furqan, I am now enjoying driving my new Toyota!

7 mai 2026
Avis spontané
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Thank you for sharing this lovely feedback about Furqan. It’s great to hear that his communication and service made the experience so smooth for you, and even better to know you’re now out enjoying your new Toyota. He’ll be delighted to hear your kind words.

Many thanks,
Chloe

Noté 5 sur 5 étoiles

Expected no less from a great team

The whole experience was exceptional. From choosing my new car to delivery and pick up. My thanks to everyone involved.

15 mai 2026
Avis spontané
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Hi Donald,
Thank you for your fantastic 5-star review! We’re delighted to hear that your whole experience—from choosing your new car through to delivery and collection—was exceptional.
Your kind words about the team are greatly appreciated, and we’ll be sure to share your thanks with everyone involved.
Thank you for taking the time to share your experience and for choosing Vertu Motors.
Kind regards,
Kerry

Noté 5 sur 5 étoiles

Looking for Quality Service? Then Vertu is the Best!

The main thing that made our experience great was the high level of care, respect, patience, knowledge and guidance provided by the sales team.( particularly Mark Caughey) And the range of cars/models on offer. At no time did we feel pressurised into making a decision and all questions asked were recognised as worthy of an honest answer. We have No hesitation in recommending Vertu Toyota Darnley for anyone looking for a new Toyota Car

20 mars 2026
Avis spontané
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Hi Myra,
Thank you for the wonderful 5‑star review. It’s fantastic to hear how well looked after you felt throughout your visit. The care, respect, patience and genuine guidance you describe — especially from Mark Caughey — really shows the pride the team takes in helping customers make the right choice at their own pace.
It’s also great to know the range of models impressed you and that you never felt pressured at any point. Your recommendation of Vertu Toyota Darnley means a great deal.
Kind regards,
Kerry

Noté 5 sur 5 étoiles

Want to know how excellent customer…

Want to know how excellent customer service looks like? Go to Vertu at kennieshead road. From Sadie at reception who is a gem, to everyone making sure you're comfortable-its such a fab experience. The motability sales staff are so knowledgeable and you are kept up to date at all times. Cannot rate highly enough

11 février 2026
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Thank you so much for your kind words! We are so happy to hear that Sadie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Noté 5 sur 5 étoiles

Maurice at Vertu Motors Glasgow was…

Maurice at Vertu Motors Glasgow was very helpful and informative. Kept us informed through every step of the way.

17 janvier 2026
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Thank you so much for your kind words! We are so happy to hear that Maurice was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Noté 5 sur 5 étoiles

I had a great experience buying my new…

I had a great experience buying my new car. Furqan was excellent and explained the features of the car and the services available when I bought it. The showroom was very well presented and all the staff were attentive and courteous

21 janvier 2026
Avis spontané
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Réponse de Vertu Motors - Ford Glasgow Service Centre

Thank you so much for your kind words! We are so happy to hear that Furqan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

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