Vertu Motors - Ford Wigan Avis 

116
TrustScore 5 sur 5

4,8

Challenge Way, Martland Park, WN5 0LD Wigan, Greater Manchester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff at Vertu Wigan were absolutely brilliant! They went above and beyond to help me obtain the car I required! John in particular was just great! Very helpful and knowledgeable!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Offered a good deal and discounts to swap my existing car and deal for a new model even though the existing contract had another year to run. Very happy with the deal offered -explained fairly with no... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

friendly knowledgable staff we were invited to a vip event and we felt so welcome we have had 3 brand new cars from vertu wigan and the staff knew exactly what we were looking for , everyone is so ple... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very personable, helpful and knowledgeable staff. Everything was explained fully and we were treated in a friendly and courteous manner. Excellent deal on a brand new vehicle.

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Magasin de pièces détachées automobiles
  3. Garage automobile
  4. Concessionnaire de véhicules à moteur
  5. Vendeur de voitures d'occasion

À propos de Vertu Motors - Ford Wigan

Écrit par l'entreprise

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Coordonnées de contact

  • Challenge Way, Martland Park, WN5 0LD, Wigan, Greater Manchester, Royaume-Uni

  • 0344 659 0049

4,8

Excellent

TrustScore 5 sur 5

116 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(116)

12 371 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Death trap courtesy car.

Death trap Ford Kuga courtesy car.
If you are offered this car refuse it, it could save your life.
This car was caught on a rock and ripped a high voltage (3 Phase) control unit clean off the underside. Someone saw fit to re attach it with plastic cable ties and put the vehicle out on loan.
Should this unit touch the metal bodywork or hit the floor it would mean an instant death sentance for anyone in the car or those going (such as emergency services) to assist.
Two ramps in a dangerous condition plus a fire door door that wont open tells you everything you need to know about this company

4 mai 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We will look into this further. Kind regards, Kenny Jones - General Manager.

Noté 5 sur 5 étoiles

The staff at Vertu Wigan were…

The staff at Vertu Wigan were absolutely brilliant! They went above and beyond to help me obtain the car I required! John in particular was just great! Very helpful and knowledgeable!

25 août 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Good afternoon,

Thank you for taking the time to leave such a fantastic review. We're delighted to hear that the team at Ford Wigan went above and beyond to help you find the right car.

It's especially great to know that John made such a positive impression with his helpful and knowledgeable approach. We're pleased that his support helped make your experience such a successful one.

Thank you again for your kind words and recommendation. We hope you enjoy your new car.

Kind regards,
Dean

Noté 5 sur 5 étoiles

friendly knowledgable staff …

friendly knowledgable staff we were invited to a vip event and we felt so welcome we have had 3 brand new cars from vertu wigan and the staff knew exactly what we were looking for , everyone is so pleasant and make you feel at ease

29 août 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Thank you for your wonderful review. We're delighted to hear that the team at Vertu Wigan made you feel so welcome at the VIP event and used their knowledge and experience to help find exactly what you were looking for. It's fantastic that you've chosen us for three new cars, and we're grateful for your continued loyalty.

Many thanks,
Chloe

Noté 5 sur 5 étoiles

The service was excellent very helpful…

The service was excellent very helpful and the whole process was quick and smooth.

28 août 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Thank you for your wonderful review.

We are delighted to hear that you received excellent service and found the whole process quick, smooth, and straightforward. Providing a helpful, hassle-free experience for our customers is exactly what we strive for, so it's fantastic to know that everything went so well.

Thank you for choosing Vertu Motors. We truly appreciate your feedback and look forward to welcoming you back in the future.

Kind regards,
Keith

Noté 5 sur 5 étoiles

Helpful advise from an experienced…

Helpful advise from an experienced sales manager

27 août 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Thank you for your kind review.

We are delighted to hear that you received helpful advice from an experienced Sales Manager. Providing knowledgeable guidance and ensuring our customers feel confident in their decisions is something we take great pride in.

Thank you for choosing Vertu Motors. We appreciate your feedback and look forward to welcoming you back in the future.

Kind regards,
Keith

Noté 5 sur 5 étoiles

Fantastic place to buy a car

Fantastic place to buy a car. The staff are very friendly but don’t jump on you the second you arrive or constantly harass you, like some showrooms do.
Gareth was fantastic, he was very friendly, knowledgeable and gave me lots of helpful advice. I wasn’t quite sure what I was after at first, he helped me narrow down the type of car that I wanted. He was also very patient with the million questions that I asked and amazing with my young daughter. He went above and beyond to help me find the car of my dreams.
All the staff seem lovely. I also spoke with Stuart while I was there, whilst Gareth was sorting my car for a test drive and we chatted about the options of going for a brand new car maybe at some point in the future. He was great and at no point did I feel pressured into the ‘hard sell’.
Both Gareth and Stuart are great assets to the company. I would 100% use this garage again and will be recommending to everyone. Thanks again!

26 août 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Thank you for your fantastic review. We're delighted to hear that Gareth provided such a friendly, knowledgeable, and supportive experience while helping you find the right car. It's wonderful to know that he took the time to answer all your questions, made you and your daughter feel welcome, and helped you find the car of your dreams without any pressure.

We're also pleased to hear that Stuart was able to offer helpful advice and contribute to the relaxed and welcoming atmosphere. Your recommendation means a great deal to us, and we'll be sure to pass your kind comments on to both Gareth and Stuart.

Kind regards,
Matthew

Noté 5 sur 5 étoiles

Really helpful and friendly service

Been going to vertu in wigan for a few years now and a big huge thankyou to john and sheila for all there help with swapping my car

28 août 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Thank you for your continued loyalty to Vertu Wigan. We're delighted to hear that John and Sheila have been able to help you with swapping your car over the years. Your kind words mean a lot, and we'll be sure to pass on your thanks to them both.

We truly appreciate your support and look forward to welcoming you back again in the future.

Kind regards,
Matthew

Noté 5 sur 5 étoiles

Very personable

Very personable, helpful and knowledgeable staff. Everything was explained fully and we were treated in a friendly and courteous manner. Excellent deal on a brand new vehicle.

26 août 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Thank you for your wonderful review. We're delighted to hear that you found our team personable, helpful, and knowledgeable throughout your experience. It's great to know that everything was explained clearly and that you were treated in a friendly and courteous manner from start to finish.

We're also pleased that you were happy with the deal on your brand-new vehicle. Thank you for choosing us, and we hope you enjoy your new car.

Kind regards,
Matthew

Noté 5 sur 5 étoiles

Continuing good experience

Offered a good deal and discounts to swap my existing car and deal for a new model even though the existing contract had another year to run. Very happy with the deal offered -explained fairly with no pushy sales. No fuss and very straightforward. This is now the 2nd car I’ve bought new from Vertu -and they’ve serviced and maintained my other 2 cars for me over the past few years. Very happy with sales, support and maintenance.

26 août 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Thank you for your fantastic review and for your continued loyalty to Vertu. We're delighted to hear that you were pleased with the value of the deal offered and that everything was explained clearly, fairly, and without any pressure. It's especially rewarding to know that the process was straightforward and hassle-free.

We're also grateful for your continued trust in both our sales and aftersales teams over the years. Your support means a great deal to us, and we're thrilled that you've been happy with our service, maintenance, and support throughout your ownership journey.

Kind regards,
Matthew

Noté 5 sur 5 étoiles

Smooth sale process

Smooth sale process. John was a pleasure to deal with from start to finish

14 août 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Good morning Mike,

Thank you for your feedback, it’s great to hear the sales process was smooth from start to finish. We’re delighted John was a pleasure to deal with throughout and helped make the whole experience so straightforward.

Kind regards,
Dean

Noté 5 sur 5 étoiles

Hyundai I20, Ultimate.

Dave Brady was more than helpful.I felt very comfortable on the test drive.He explained everything that I asked about the car.The whole process was conducted in a friendly & professional manner! The car is brilliant.

14 août 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Hi Linda,

Thank you for your review. We're delighted to hear that Dave Brady was so helpful and made you feel comfortable during your test drive. It's great to know he took the time to answer all your questions and that the whole process was handled in a friendly and professional manner. Most importantly, we're thrilled to hear that you're loving your new Hyundai i20 Ultimate.

Kind regards,
Danielle

Noté 5 sur 5 étoiles

Helpful staff

After having our car stolen, both Gareth and John were very sympathetic and helpful in our purchase of a car. They listened to what we wanted, and there were no sales pressure tactics. We love our Ford Puma!

3 août 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Hi David,

Thank you for taking the time to leave us such a fantastic 5-star review.

We're sorry to hear about the theft of your previous car, but we're delighted that Gareth and John were able to support you through what must have been a difficult situation. It's wonderful to know that they listened carefully to your needs, provided helpful guidance, and ensured you never felt any pressure during the purchasing process.

Providing a friendly, understanding, and customer-focused experience is exactly what we strive for, so your kind comments are greatly appreciated.

Most importantly, we're thrilled to hear that you love your Ford Puma! We hope it serves you well for many years to come.

Thank you again for your feedback. We'll be sure to pass your kind words on to Gareth and John, who will be delighted to receive them.

Kind regards,
Liza.

Noté 5 sur 5 étoiles

Great service

Great service. We told the dealer what we wanted and what we wanted to pay and he came up with a lovely car at a lovely price.
John Craig made it all possible

4 août 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Thank you for your fantastic feedback. We're delighted to hear that you had such a positive experience and that we were able to find the right car for you at a price that suited your budget. It's wonderful to know that John Craig listened to your requirements and helped make the whole process smooth and enjoyable.

We appreciate you taking the time to share your experience and hope you enjoy your lovely new car.

Many thanks,
Chloe

Noté 5 sur 5 étoiles

Jordan made our experience brilliant…

Jordan made our experience brilliant from start to finish.
He was very knowledgable and understood what we wanted.
The whole process from start to finish was very enjoyable.

29 juillet 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Thank you for your wonderful feedback. We're delighted to hear that Jordan made your experience brilliant from start to finish. It's great to know his knowledge and understanding of your requirements helped make the whole process so enjoyable.

We hope you're enjoying your new car.

Many thanks,
Chloe

Noté 5 sur 5 étoiles

What made my experience was thecar swap…

What made my experience was the friendly staff and very helpful with the experience of selling me the car and the knowledge of the vehicle and explained the service plan and extras which we wanted i couldn't ask for a better place to buy a vehicle.

24 juillet 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Thank you for your wonderful feedback. We’re delighted to hear that the friendly and helpful support from the team, along with their knowledge of the vehicle, helped make your purchase such a positive experience.

It’s great to know that everything, including the service plan and additional options, was explained clearly and tailored to your needs. We truly appreciate your kind words and are thrilled that you feel you couldn’t have chosen a better place to buy your vehicle.

Kind regards,
Matthew

Noté 5 sur 5 étoiles

Great service as always!

Great service as always! Tim is always really helpful, explains everything clearly and gives me great advice. This is the ninth or tenth car I've purchased through Tim and will be back next time!

25 juillet 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Hi Sarah,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you continue to receive great service from the team at Ford Wigan.

It’s especially wonderful to know that Tim has consistently provided helpful advice, clear explanations, and excellent support over the years. The fact that this is your ninth or tenth car purchased through Tim is a fantastic testament to the trust and relationship he has built with you, and we're sure he will be delighted to receive your kind feedback.

Your continued loyalty means a great deal to us, and we truly appreciate you choosing Vertu Motors time and time again.

Thank you again for your support. We look forward to welcoming you back when it’s time for car number eleven!

Kind regards,
Liza.

Noté 5 sur 5 étoiles

As always the team at Wigan Vertu were…

As always the team at Wigan Vertu were superb all the way through our new car purchase. So professional, answering our many questions, explaining things so we could understand about changing from hybrid to full electric. Ryan Parkinson was outstanding as ever and introduced us to Jordan who clearly will be another trusted member of staff we can turn to.

28 juillet 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Thank you for your continued loyalty and for choosing Vertu Wigan once again. We’re delighted to hear that the team provided another superb experience throughout your new car purchase.

It’s great to know that Ryan Parkinson delivered the outstanding service you’ve come to expect, taking the time to answer your questions and help you make the transition from hybrid to fully electric with confidence. We’re also pleased to hear that Jordan made such a positive impression and is proving to be a trusted member of the team.

We truly appreciate your kind words and ongoing support.

Kind regards,
Matthew

Noté 5 sur 5 étoiles

Friendly helpful staff

Friendly helpful staff. Jordan was especially helpful and helped me through the whole buying process and the transfer of my private registration plate.
Would definitely recommend.

23 juillet 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Good afternoon Paul,

Thank you for your kind feedback, it’s great to hear the team were friendly and helpful throughout. We’re especially pleased Jordan supported you through the buying process and helped with the transfer of your private registration plate. We really appreciate your recommendation.

Kind regards,
Dean

Noté 5 sur 5 étoiles

Bought my New Kuga Active from Ford…

Bought my New Kuga Active from Ford Wigan. Very pleased and everything went smoothly. John Craig whom I’ve dealt with in the past was professional and informative. 10/10 thanks John👍

23 juillet 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Hi Kevin,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you’re very pleased with your new Ford Kuga Active and that everything went smoothly throughout the purchase process.

It’s wonderful to know that John Craig once again provided the professional and informative service you’ve come to expect. Building long-term relationships with our customers is incredibly important to us, so we’re especially pleased that John continued to deliver such a positive experience.

Thank you for your kind words and perfect 10/10 rating. We’ll be sure to pass your feedback on to John and the team at Ford Wigan.

We hope you enjoy every mile in your new Kuga.

Kind regards,
Liza.

Noté 5 sur 5 étoiles

Excellent staff

John did everything he could to help me find the car I wanted

16 juillet 2026
Avis spontané
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Réponse de Vertu Motors - Ford Wigan

Thank you for your wonderful review.

We are delighted to hear that John did everything he could to help you find the car you wanted. Providing friendly, knowledgeable, and customer-focused service is what we strive for, so it's great to know that John made such a positive impact on your experience.

Thank you for choosing Vertu Motors. We hope you enjoy your new car and look forward to welcoming you back in the future.

Kind regards,
Keith

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