We met with Harry at Vertu Hyundai, Exeter, he was so so helpful, very friendly professional. Left no stone u turned when explaining everything. I was very pleased with the whole appointment and would... Voir plus
L'entreprise a répondu
Trusham Road 15, Marsh Barton, EX2 8QQ Exeter, Devon, GB
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We met with Harry at Vertu Hyundai, Exeter, he was so so helpful, very friendly professional. Left no stone u turned when explaining everything. I was very pleased with the whole appointment and would... Voir plus
L'entreprise a répondu
The sales staff, well Andy Hallums, as he served me, was very relaxed and informative. I felt he wanted me to have a car that I'd would be really happy with. There was absolutely no pressure to buy or... Voir plus
L'entreprise a répondu
I had a very positive experience overall. The whole car buying process was quick and straightforward. Emails were answered promptly, and Rory, my sales advisor, was very helpful and quick to respond t... Voir plus
L'entreprise a répondu
The dealership were really helpful in every way. My car was immaculate and everything was explained to me. Couldn't be happier with my purchase.
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Trusham Road 15, Marsh Barton, EX2 8QQ, Exeter, Devon, Royaume-Uni
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We met with Harry at Vertu Hyundai, Exeter, he was so so helpful, very friendly professional. Left no stone u turned when explaining everything. I was very pleased with the whole appointment and would recommend Harry everytime!! Apologies I forget his boss's name but he was also very helpful and friendly when stepping in to help/chat. Thanks Harry!!

Réponse de Vertu Motors - Hyundai Exeter
The dealership were really helpful in every way. My car was immaculate and everything was explained to me. Couldn't be happier with my purchase.

Réponse de Vertu Motors - Hyundai Exeter
The sales staff, well Andy Hallums, as he served me, was very relaxed and informative. I felt he wanted me to have a car that I'd would be really happy with. There was absolutely no pressure to buy or take out finance, but all my various options were explained clearly. He has a great sense of humour too, which made the whole experience feel as if I was dealing with a friend and put me at my ease. He is still there at the end of the phone if I have any more queries, and nothing is too much trouble for him. I would highly recommend this dealership. The car is great too!

Réponse de Vertu Motors - Hyundai Exeter
They may be good at selling you a vehicle but the servicing aspect is a frustrating experience. Any issues require multiple visits and an explanation of the problem with each new member of staff involved. For example, I had a dashcam fitted by them to avoid any issues with the electronics. It still does not work properly after a year. I would not recommend them to anyone.

Réponse de Vertu Motors - Hyundai Exeter
I had a very positive experience overall. The whole car buying process was quick and straightforward. Emails were answered promptly, and Rory, my sales advisor, was very helpful and quick to respond to my questions and take action when needed. I’m very happy with the service I received.

Réponse de Vertu Motors - Hyundai Exeter
Matthew was extremely helpful and considerate of our needs. He made sure that everything was explained in as much detail as we felt was necessary

Réponse de Vertu Motors - Hyundai Exeter
Connor and Peter guided us through the process of buying our new car. Everything was explained and questions answered knowledgeably, thank you.

Réponse de Vertu Motors - Hyundai Exeter
Presentation of the car was excellent and exceeded expectations. The staff were welcoming helpful and attentive.

Réponse de Vertu Motors - Hyundai Exeter
I highly recommend Andy Hallums of Hyundai Vertu Exeter, for his exceptional service. His approach was very friendly, and made my wife and I feel very comfortable in the adventure we were about to embark on.
Andy made the whole experience seamless and enjoyable, thanks to his openness, knowledge and expertise of the Tucson NLine we were enquiring about.
When we made enquiries about taking out finance for a short period, he quickly addressed our concerns. Reassuring us that other customers before us have asked the same question as money is tied into a time line. Also we wouldn’t incur a hefty settling cost. This made the sale even more appealing.
Then came the test drive, wow what a car, Andy knew this car inside out, talked us through the tech side of this vehicle, how the dynamics have changed. It drives amazing, best car we’ve driven, very comfortable, and comes with all the modifications we require.
Andy then took us through each stage of purchase at a nice pace, enabling us to grasp the concept of the extras we enquired about. He gave us peace of mind, by explaining the cost of the market to repair against protection plans. It was reassuring knowing the extra packages we took out was just another way of protecting the vehicle and furthering the vehicle’s longevity, at a reasonable cost. At the end of this, printed out all documentation for us.
Then there was the last walk around, there were a few minor faults in & out of the vehicle, true to his word, Andy erased all these when we went to pick our new car up. He saw us viewing the vehicle as we were early, came out to greet us, as he had done before with a hand shake & welcome. Asked us were we happy with what we were looking at, does it meet our approval. To us this was his commitment to customer care, very conscientious and takes pride in his role.
If anyone reading this is looking for a new car, I highly recommend going to Hyundai Vertu in Exeter, and book an appointment with Andy to experience the first class service we did.
Thank you Andy for a tremendous experience.

Réponse de Vertu Motors - Hyundai Exeter
Pete was great in chatting through what I wanted, best fit, tailoring the package and looking after me. Excellent customer service and ability to make a stressful transaction relaxing and trouble free

Réponse de Vertu Motors - Hyundai Exeter
We were not put under any pressure and the whole experience was very pleasant.
We left the showroom without buying a car but returned the next morning after due consideration of the deal on offer.
All the staff were very helpfull.

Réponse de Vertu Motors - Hyundai Exeter
Excellent service from a knowledgeable sales man

Réponse de Vertu Motors - Hyundai Exeter
Great experience from start to finish with the team at Exeter Hyundai. Professional and exceptional customer service and the whole experience was seamless when we purchased our car. They went above and beyond.

Réponse de Vertu Motors - Hyundai Exeter
The sales person, Daniel Butler, was very accommodating and helpful throughout with my time on trading in my old car for a new one. All around a troublesome free experience. 👍

Réponse de Vertu Motors - Hyundai Exeter
Excellent service from Rory and Ellie.

Réponse de Vertu Motors - Hyundai Exeter
Love my new car and how easy it was to get. Turn around time was amazing.

Réponse de Vertu Motors - Hyundai Exeter
Bought a used Hyundai i20. Car was great condition and exactly what i was looking for. The whole experience buying from Vertu was exceptional. Even though it wasn't a new or a high value car Daniel really made me feel I was a valued customer. Car was even delivered free with a full tank of petrol. If you feel that buying from a main dealer maybe paying higher prices I would strongly suggest you think twice. Thanks Vertu.

Réponse de Vertu Motors - Hyundai Exeter

Réponse de Vertu Motors - Hyundai Exeter
Great service and helpful staff. Connor was very helpful and accommodating.

Réponse de Vertu Motors - Hyundai Exeter
We were attended to by Connor Roberts who could not have been more friendly, polite and extremely good at his job. Professional and caring in the right amounts. We love our little Tardis Inster and it is a lovely calm and comfortable drive.
The manager Matthew was also friendly and charming. Great experience. Great little car.

Réponse de Vertu Motors - Hyundai Exeter
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