Great service as soon as I arrived at the garage. Dillion helped straight away very polite and helpful gave me time to look at other cars at other garages and when we returned he had the car ready f... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement20 Nuthall Road, NG8 5AT Nottingham, Nottinghamshire, GB
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Had a good experience with a few hiccups on the way. Have having a paper licence driving licence made things more difficult but in the end Josh and Rob helped us back into the brand we love.Josh even... Voir plus
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No pressure tactics, young new salesman JOSH was very polite, courteous, friendly and knowledgeable,as were the other members of the team I'm sure that JOSH WILL TURN OUT TO BE AN EXCELLENT ASSET TO... Voir plus
L'entreprise a répondu
Our experience with vertu at Nottingham was second to none ,Dan & Chris made the exchange of our vechicle quite simple , reassuring, and completely satisfying, all the staff on site were very friend... Voir plus
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À propos de l'entreprise
- Concessionnaire automobile
- Magasin de pièces détachées automobiles
- Garage automobile
- Concessionnaire de véhicules à moteur
- Vendeur de voitures d'occasion
À propos de Vertu Motors - Hyundai Nottingham
Écrit par l'entreprise
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Coordonnées de contact
20 Nuthall Road, NG8 5AT, Nottingham, Nottinghamshire, Royaume-Uni
- 0344 659 0052
4,6
Excellent
70 avis
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A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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The sales lady called Abby was very…professional
The sales lady called Abby was very professional and helpful
16 octobre 2025
Avis spontané
Réponse de Vertu Motors - Hyundai Nottingham
Good morning. Thank you for your lovely feedback! We're so pleased to hear that Abby provided such professional and helpful service. We'll be sure to pass on your kind words — she’ll be delighted to know she made a positive impression. Enjoy your new car, and thank you for choosing Vertu! Kind regards, Kerry
The members of staff who looked after…
The members of staff who looked after me were very professional and friendly. I didn't feel hassled or pressurised into making a hasty decision and the member of staff who helped me with my purchase, Dillon, listened to my requirements and met them 100% He explained everything to do with the purchasing of my vehicle clearly.
13 octobre 2025
Avis spontané
Réponse de Vertu Motors - Hyundai Nottingham
Good morning Caroline. Thank you so much for your kind words! We are so happy to hear that Dillon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Extremely friendly…
Extremely friendly and helpful despite it being really busy in the showroom. Made an extremely nice experience trading in my old car for a new Kona.
27 septembre 2025
Avis spontané
Réponse de Vertu Motors - Hyundai Nottingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Hyundai Nottingham service was excellent
Hyundai Nottingham service was excellent. Staff were always helpful and informative. We were never pressured at any time during the buying process.
25 septembre 2025
Avis spontané
Réponse de Vertu Motors - Hyundai Nottingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
An Excellent Franchise with an excellent Manager
As always, the service provided by Brett McGane and his team at Vertu Motors, Nottingham is second to none. We collected our 6th brand new Hyundai vehicle on Saturday and it was an absolute pleasure to meet Brett and his team again. We have been purchasing Hyundai cars from Vertu Hyundai Nottingham (and Brett) for over 12 years and the service and professionalism of Brett’s team is superb. We moved out of the area to over 100 miles away in 2022, but we are still happy to return to Brett/Vertu Hyundai, Nottingham whenever we decide to exchange our existing Hyundai for a new model and will continue to do so for the future.
6 septembre 2025
Avis spontané
Réponse de Vertu Motors - Hyundai Nottingham
Thank you so much for your kind words! We are so happy to hear that Brett was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Buying a new car
Sales staff listened to my requirements and fulfilled them. Supplied a car to my requirements with minimal fuss. Excellent customer service.
1 septembre 2025
Avis spontané
Réponse de Vertu Motors - Hyundai Nottingham
Good afternoon Emma. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Really good end to end customer service
Really good end to end customer service
2 septembre 2025
Avis spontané
Réponse de Vertu Motors - Hyundai Nottingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Marcel the sales person was excellent
Marcel the sales person was excellent. Made the whole process very easy from start to finish. Would highly recommend Hyundai Nottingham if looking to buy a new car.
2 septembre 2025
Avis spontané
Réponse de Vertu Motors - Hyundai Nottingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
The company charged me £100 to fit a…
The company charged me £100 to fit a number plate. I accepted their admin error and expected in good faith that the refund would be processed. The service was carried out on the 5th June. By the 12th June still no refund. I caused them and the manager was on holiday and could.not process the refund until his return. Chased end of June still no refund. Chased 11 June spoke to the manager Dan. Confirmed refund would be in account within a week. Still no refund. I have spent a lot of time chasing a small refund and it suggests that Vertu Hyundai do not operate on a good faith system and I would be very wary with future dealings with this garage.
18 juillet 2025
Avis spontané
Réponse de Vertu Motors - Hyundai Nottingham
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1I1807 Kind regards, Liza.
TO BE AVOIDED!!
Without doubt the worst customer service experience ever. I requested a warranty claim 6 months ago for corrosion on my alloy wheels, the garage never get back to you despite calling on multiple occasions. I have now been told my claim has been rejected as "the corrosion is caused by stone chips" there are no chips in the lacquer only corrosion under it. Poor quality cars with even poorer quality service. I will not be buying another Hyundai and I will not be using a Vertu / Bristol Street Motors center again. Avoid at all costs!!
12 juin 2025
Avis spontané
Réponse de Vertu Motors - Hyundai Nottingham
Good afternoon, Paul. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. The General Manager will contact you on Monday on his return to work, thanks Dawn
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