Vertu Motors - Hyundai Peterlee Avis 

103
TrustScore 5 sur 5

4,8

3 Mill Hill, North West Industrial Estate, SR8 2HR Peterlee, County Durham, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The salesman Harry was exceptional and kept us up to date all of the time. The car is amazing and even after purchasing the car Harry offered for us to pop into the garage if we needed any assistance... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Overall great experience at Peterlee showroom. Customer service second to none, Harry looked after us from start to finish. Have bought a about 4 cars from this branch and always been satisfied.5 🌟 l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

If you already made your mind up or know what you are after Vertu in Peterlee is a great place to get your new car. We spoke to Harry and he was excellent answering all my wifes questions and giving u... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Angela who dealt with us was really helpful and made everything clear from start to finish even went out of her way to help us set everything up. Was a quick process and we are really happy with our n... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Magasin de pièces détachées automobiles
  3. Garage automobile
  4. Concessionnaire de véhicules à moteur
  5. Vendeur de voitures d'occasion

À propos de Vertu Motors - Hyundai Peterlee

Écrit par l'entreprise

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Coordonnées de contact

  • 3 Mill Hill, North West Industrial Estate, SR8 2HR, Peterlee, County Durham, Royaume-Uni

  • 0344 659 0599

4,8

Excellent

TrustScore 5 sur 5

103 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(103)

11 737 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Professional

Professional, friendly staff. Great service and customer care.

9 juillet 2026
Avis spontané
Logo de Vertu Motors  - Hyundai Peterlee

Réponse de Vertu Motors - Hyundai Peterlee

Thank you for your kind feedback. We’re delighted to hear that you received professional, friendly service and great customer care throughout your experience.
We truly appreciate you taking the time to share your comments.
Kind regards,
Matthew

Noté 5 sur 5 étoiles

excellent customer service,nothing to…

excellent customer service,nothing to much trouble.test drove the new car no problem.

30 juin 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Noté 5 sur 5 étoiles

The salesman Harry was exceptional and…

The salesman Harry was exceptional and kept us up to date all of the time. The car is amazing and even after purchasing the car Harry offered for us to pop into the garage if we needed any assistance with the car. I would definately recommend Hyundai Peterlee to anyone who is thinking of purchasing a new car.

30 juin 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Thank you for your fantastic feedback. We’re delighted to hear that Harry provided such exceptional service, keeping you fully informed throughout your experience.
It’s great to know you’re so pleased with your car and that Harry’s continued support even after your purchase made a real difference. We truly appreciate your recommendation of Hyundai Peterlee.
Kind regards,
Matthew

Noté 5 sur 5 étoiles

The order of my car was straight…

The order of my car was straight forward and done quickly on collection day it all went smoothly with no hassle whatsoever and also done in a fantastic manner all staff were friendly

25 juin 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Noté 5 sur 5 étoiles

Overall great experience at Peterlee…

Overall great experience at Peterlee showroom. Customer service second to none, Harry looked after us from start to finish. Have bought a about 4 cars from this branch and always been satisfied.5 🌟 lovely people nothing was a problem 🙂 thanks Harry for all your help.

26 juin 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Hi Mrs Mason,

Thank you for your wonderful feedback.

We’re delighted to hear you had another great experience at Hyundai Peterlee, and that Harry looked after you so well from start to finish. It’s fantastic to know you’ve returned multiple times and continue to be satisfied with the service.

We really appreciate your loyalty and kind comments.

Kind regards,
Danielle

Noté 5 sur 5 étoiles

Angela who dealt with us was really…

Angela who dealt with us was really helpful and made everything clear from start to finish even went out of her way to help us set everything up. Was a quick process and we are really happy with our new car will be recommending to friends and family

24 juin 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Hi Rachael,
Thank you for taking the time to leave such a fantastic 5-star review. We’re delighted to hear that Angela provided such helpful support and made everything clear for you from start to finish. It’s great to know she went the extra mile to help you get everything set up and that the whole process was quick and straightforward.
We’re so pleased that you’re happy with your new car, and your recommendation means a great deal to us. We’ll be sure to pass your kind words on to Angela.
Kind regards,
Liza

Noté 5 sur 5 étoiles

Very professional and friendly staff.

Made to feel welcome from moment we entered building. Angela who arranged everything for us with the order of our new car certainly knew her stuff and kept us updated with the progress of our order along the way. Very happy!!!

8 juin 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Hi there,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you were made to feel welcome from the moment you arrived at Vertu Hyundai Peterlee.
It’s wonderful to know that Angela provided knowledgeable support and kept you updated throughout the ordering process — that level of communication and care is exactly what we aim to deliver. We’re so pleased that you’re very happy with your experience.
Your kind feedback means a great deal to the team, and we’ll be sure to pass on your comments to Angela. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

Noté 5 sur 5 étoiles

the sales person Ed Golightly made the…

the sales person Ed Golightly made the whole process easy and a pleasure.
This will be my sixth purchase and always via Ed because of his personal approach.
The whole team within Vertu motors were as always brilliant with me

17 juin 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Good afternoon David,

Thank you for your fantastic feedback, it’s great to hear Ed made the process easy and enjoyable once again. We really appreciate your continued loyalty.

Kind regards,
Dean

Noté 5 sur 5 étoiles

Pleasant buying experience

Friendly professional staff with no pressure at all for the sale. Made to feel welcome from start to finish.

19 juin 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Noté 5 sur 5 étoiles

Straightforward and hassle free service

If you already made your mind up or know what you are after Vertu in Peterlee is a great place to get your new car. We spoke to Harry and he was excellent answering all my wifes questions and giving us helpful advice on the car we were looking at. He was very patient and all paperwork went through at reasonable speed and we were able to drive away the following day.

19 juin 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Hi there,

Thank you for your fantastic 5-star review!

We’re delighted to hear you had such a positive experience with the team at Vertu Hyundai Peterlee, and that Harry was so helpful and patient throughout. It’s great to know everything ran smoothly and you were able to drive away so quickly!

We really appreciate your feedback and hope you enjoy your new car.

Kind regards,
Kerry

Noté 5 sur 5 étoiles

Hayley and Tony very helpful in helping…

Hayley and Tony very helpful in helping me find the perfect car after my last car broke down and was too expensive to fix. 10/10 customer service, very kind and polite. Will definitely be a returning customer

18 juin 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Hi Marshall,

Thank you for your fantastic 5-star review!

We’re delighted to hear Hayley and Tony were so helpful in finding you the perfect car during what must have been a stressful time. It’s great to know their kindness and support made a real difference.

We really appreciate your feedback and look forward to welcoming you back again in the future.

Kind regards,
Kerry

Noté 5 sur 5 étoiles

No pressure selling

No pressure selling. Harry who sold us the car very professional, knowledgeable explained everything in detail excellent at his job a credit to the garage

15 juin 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Good afternoon,

Thank you for your kind feedback, it’s great to hear Harry provided such a professional, knowledgeable and pressure-free experience.

Kind regards,
Dean

Noté 5 sur 5 étoiles

Absolutely great service from all staff…

Absolutely great service from all staff at Peterlee Hyundai 5*****

11 juin 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Good afternoon Anthony,

Thank you for your review. It’s great to hear you received absolutely great service from the whole team at Peterlee Hyundai — your 5‑star feedback is really appreciated.

Kind regards,
Dean

Noté 5 sur 5 étoiles

Hyundai peterlee

The salesman Harry cairns was excellent from the start to the Finnish of buying the car he outli ed all other possibilities and made me feel comfortable with my final choice
Recommended,,excellent
Peter imrie

8 juin 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Thank you for your fantastic feedback, Peter. We’re delighted to hear that Harry provided such excellent support from start to finish, clearly outlining your options and helping you feel comfortable and confident in your final decision.
Your recommendation means a great deal, and I’ll be sure to pass on your kind words to Harry.
Kind regards,
Matthew

Noté 5 sur 5 étoiles

Green Hyundai Bayon

My daughter Holly purchased a Hyundai Bayon just over a week ago from this car dealership, the salesman was Mr Tony Allen. When we we’re looking around for something we felt really at ease.Mr Allen came out spoke to us and asked if we wanted a test drive, my daughter took it out for one, and he really made her feel comfortable with the car ie showing her around all the controls with ease, as she’s quite young.nothing was a bother for him.One of Mr Allen’s colleagues came over Mr McGill for a little chat and I found the whole experience very good.

1 juin 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Thank you for your wonderful feedback. We’re delighted to hear that Holly had such a positive experience purchasing her Hyundai Bayon and that Tony made her feel comfortable and at ease throughout.

It’s great to know the team provided a relaxed, supportive environment and that everything—from the test drive to explaining the controls—was handled with care and professionalism. I’ll be sure to pass on your kind words to Tony and the team.

Kind regards,
Matthew

Noté 5 sur 5 étoiles

Made welcome from first entering the…

Made welcome from first entering the dealership and everything explained well from start to finish.

28 mai 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Good morning Graeme,

Thank you for your great feedback. It’s fantastic to hear you felt welcomed from the moment you arrived and that everything was clearly explained throughout your journey with us. We’re glad the team made the experience smooth and straightforward.

Kind regards,
Dean

Noté 5 sur 5 étoiles

Fabulous showroom and fabulous staff

Fabulous showroom and fabulous staff , very helpful and friendly, bright at advice and especially Angela solan helped us so much and kept us informed every step of the way , never had a better experience buying a car , well done

4 juin 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Thank you for such a fabulous review. It’s wonderful to hear that you had such a positive experience — from the welcoming showroom to the friendly, helpful team. Angela will be especially pleased to know how much you appreciated her support and regular updates throughout the process. It’s fantastic to hear this has been your best car‑buying experience yet.

Many thanks,
Chloe

Noté 5 sur 5 étoiles

Amazing service.

Amazing service.
Friendly staff, Tony Allen made buying a car very easy. Will definitely return.

29 mai 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Thank you for your lovely feedback. We’re delighted to hear you received amazing service and that Tony made the whole process so easy. We really appreciate your intention to return.

Many thanks,
Chloe

Noté 5 sur 5 étoiles

Excellent experience from start to…

Excellent experience from start to finish.
Jordan was very helpful and knowledgeable throughout and listened to what our requirements for our new vehicle where.
I would highly recommend a visit to the showroom if looking for a new vehicle.

5 juin 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Hi Adrian,
Thank you for taking the time to leave us such a fantastic 5‑star review. We’re delighted to hear that you had an excellent experience from start to finish at Vertu Hyundai Peterlee.
It’s wonderful to know that Jordan was helpful, knowledgeable, and took the time to really understand your requirements when choosing your new vehicle. Providing that level of attentive and personalised service is exactly what we strive for.
We truly appreciate your recommendation and your kind feedback — it means a great deal to the team. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

Noté 5 sur 5 étoiles

Overall a positive experience and outcome.

Lovely reception, happy with sales approach and vehicle purchase. Great teamwork. Love the car. Overall positive experience.

28 mai 2026
Avis spontané
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Réponse de Vertu Motors - Hyundai Peterlee

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

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