I enjoyed the fact that we were able to look around without being followed by pushy sales people. When we were ready Paige our salesperson was really patient and answered lots of questions ,as we were... Voir plus
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Oakwell View, Pontefract Road, S71 1HH Barnsley, South Yorkshire, GB
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I enjoyed the fact that we were able to look around without being followed by pushy sales people. When we were ready Paige our salesperson was really patient and answered lots of questions ,as we were... Voir plus
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Really helpful and patient staff.Nothing seemed too much trouble for Andy and Dean. Very different treatment from my experience with a different Vertu dealer.(not a Kia dealership)
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My experience at Vertu Kia Barnsley was cracking because the EV6 was in excellent condition and at a great price. Service was excellent; Chloe was very helpful. I asked a lot of questions, and they w... Voir plus
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A refreshing change in buying a car - the team at Vertu Motors was very helpful and friendly. Andy was very efficient and personable. I was trading in my old car and purchasing a new one. He was very... Voir plus
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Oakwell View, Pontefract Road, S71 1HH, Barnsley, South Yorkshire, Royaume-Uni
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From start to finish Andy and the team at Kia Barnsley were very professional and made the whole process of selecting a car very enjoyable. No hard sell which was a breath of fresh air.
Thank you

Réponse de Vertu Motors - Kia Barnsley
I can't recommend Kia Vertu Barnsley branch highly enough! From start to finish, the whole experience has been outstanding.
I'd never used a Kia dealership before, but the team couldn't have done more to help. Everyone was friendly, professional, and genuinely wanted to make sure I was happy every step of the way.
A special mention has to go to Craig, who is without a doubt the loveliest and funniest car salesman I've ever met. He made the entire process effortless, stress-free, and enjoyable from beginning to end.
When I collected my "new-to-me" Kia Sportage, Craig had it driven into the showroom and covered up so I could do a proper reveal. It was such a thoughtful touch and made the day feel really special.
The communication throughout was excellent, and I always felt well informed. The whole team goes above and beyond to make you feel valued, and it's clear that customer satisfaction is incredibly important to them.
I would 110% recommend Kia Vertu to anyone looking for a new or used car. Thank you to Craig and the whole team for making buying my Kia Sportage such a fantastic experience!

Réponse de Vertu Motors - Kia Barnsley
Vertu Barnsley are very good at making you feel a valued customer and we could tell straight away that salesman Craig knew exactly what we wanted. He was professional and helped us a great deal and the car we bought was just what he promised. We have no problem in giving 10/10 for service and attention to detail.

Réponse de Vertu Motors - Kia Barnsley
Bought a used car, Kia Exceed GT Line S, in green, fell in love with it as soon as we saw it. Brilliant start to the sale, terrible middle and brilliant end. However, it's not about what goes wrong, it's about how someone puts it right for their customer, we couldn't leave that fabulous car - step in Joe and the management team - pulled out all the stops to get us our car, they persevered with us as we did them, and we finally drove the car away, thank you to the team involved, but especially Joe, he was patient, understanding and sympathetic to our issues and moved heaven and earth for us, we are sure of that, thank you Joe.

Réponse de Vertu Motors - Kia Barnsley
The staff are friendly and helpful and nothing is two much trouble.There was no hard sell everything went at me and my wife’s pace they were very professional.

Réponse de Vertu Motors - Kia Barnsley
Fantastic service from start to finish very friendly.All the staff always just at the end of the phone.

Réponse de Vertu Motors - Kia Barnsley

Réponse de Vertu Motors - Kia Barnsley
Craig was very friendly and made the process extremely straightforward. Would recommend without hesitation.

Réponse de Vertu Motors - Kia Barnsley
The whole process ran smoothly from beginning to end. Craig was an absolute diamond throughout taking all my requests and concerns into consideration. He’s a real asset to the company

Réponse de Vertu Motors - Kia Barnsley
The whole experience went smoothly Chris was really helpful and professional he explained everything to us so everything went without a hitch i would definitely go to Kia again Thank you 😊

Réponse de Vertu Motors - Kia Barnsley
After a disastrous experience at Volvo Wakefield it was a pleasure to deal with Craig at Kia in Barnsley.
Good humoured, helpful, listened to what we wanted and delivered.
5 star service

Réponse de Vertu Motors - Kia Barnsley
Absolutely brilliant loved the customer service very professional and helpful made everything clear and took their time to explain everything thank you so much

Réponse de Vertu Motors - Kia Barnsley
Absolutely lovely to deal with would highly recommend

Réponse de Vertu Motors - Kia Barnsley
I would like to say that the experience we had dealing with the staff at Vertu Barnsley was second to none, from start to finish, I would like to personally thank Craig (whitie) for his first class handling of our needs. I would also like to give a big shout out to the service staff and workshop for their quick assistance in fitting our dashcam.
Going on our personal experience, I would not hesitate to recommend Vertu Barnsley.

Réponse de Vertu Motors - Kia Barnsley
Excellent customer service from kia Barnsley.
Buying a new car can be quite stressful . Kia barnsley made it an enjoyable experience.
Chris very friendly and knowledgeable. Chris went over and above to get my car ready for collection.
Highly recommend . Ask for Chris .

Réponse de Vertu Motors - Kia Barnsley
I would 1000% reccomend Vertu Barnsley. I dealt mainly with Chris Nutbrown who was fantastic and couldn't do enough when purchasing my new EV. His communication and customer skills was top notch!
Also i dealt with Dean Heseltine. He was also extremely brilliant. Again, he couldn't have done anymore for me. Emailing me on his day off to make sure everything was going good with new car. I'm extremely grateful for the service i received and would defintely use Vertu Barnsley again in the future and recommend them to anyone!

Réponse de Vertu Motors - Kia Barnsley
Chris made everything run smoothly from the first meeting to me collecting the car can't fault him 10/10. The car a kia venga is perfect for my needs

Réponse de Vertu Motors - Kia Barnsley
The customer service from Vertu Kia Barnsley was second to none and a huge shout out to Craig who even helped me pick a name for my car! Craig could not do enough for us and we left feeling valued as customers and excited about my nearly new car. Thanks Craig . Vicki and Carl

Réponse de Vertu Motors - Kia Barnsley
They were all friendly and easy to deal with.

Réponse de Vertu Motors - Kia Barnsley
After our search online we identified our chosen vehicle and made arrangements to view at Vertu motors Barnsley showroom, we were met by Chris Nutbrown
who was very helpful and guided us through the whole process of the sale after a very comprehensive test drive.
We are delighted with our purchase and would recommend both Vertu Motors and there very pleasant sales staff.

Réponse de Vertu Motors - Kia Barnsley
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