Vertu Motors - Nissan Darlington Avis 

76
TrustScore 4.5 sur 5

4,5

McMullen Road, DL1 1XP Darlington, County Durham, GB


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Noté 5 sur 5 étoiles

Lara West has been the best sales advisor we have had the pleasure to meet.She has helped with our questions and made sure that the wheelchair fitted and the car meet our needs. Vertu Nissan D... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The experience throughout was fantastic on buying my Nissan Juke 2025 plate. Atif at the dealership in Darlington was down to earth with great customer service from start to finish, offering my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Recently collected our new car from Vertu Nissan Darlington, everything was done smoothly by Paul our sales person who kept us fully informed and ensured everything was spot on. Also thanks to both Ch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ian and Carlie have been absolutely amazing from start to end !! The team at Darlington also were brilliant from the second we stood on the forecourt until we left in our lovely car , they offere... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Magasin de pièces détachées automobiles
  3. Garage automobile
  4. Concessionnaire de véhicules à moteur
  5. Vendeur de voitures d'occasion

À propos de Vertu Motors - Nissan Darlington

Écrit par l'entreprise

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Coordonnées de contact

  • McMullen Road, DL1 1XP, Darlington, County Durham, Royaume-Uni

  • 0344 659 3082

4,5

Excellent

TrustScore 4.5 sur 5

76 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 96 % de ses avis négatifs

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4,5

Tous les avis

(76)

12 736 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

We recently bought a brand new Nissan…

We recently bought a brand new Nissan X-trail from Vertu Nissan Darlington.
We dealt with Atif, who was very helpful from the start, he was attentive but not pushy which we like!
Every query was answered with honesty and we felt we got a great deal with great service from Atif and the whole team.

5 mai 2026
Avis spontané
Logo de Vertu Motors  - Nissan Darlington

Réponse de Vertu Motors - Nissan Darlington

Hi Michelle,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re absolutely delighted to hear about your experience purchasing your new Nissan X‑Trail from Vertu Nissan Darlington.
It’s great to know that Atif supported you so well throughout the process — being attentive, honest and helpful, without any pushy sales approach. We’re pleased that all your questions were answered clearly and that you felt you received both a great deal and excellent service from Atif and the wider team.
Your feedback is truly appreciated, and we hope you enjoy every mile in your new X‑Trail. If there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.

Noté 5 sur 5 étoiles

Perfect experience.

“Fantastic service from Vertu Nissan Darlington. Ian Siddal and Ryan Holden were incredibly helpful, honest, and made the whole process stress‑free. Truly appreciated their professionalism and friendly approach

15 avril 2026
Avis spontané
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Réponse de Vertu Motors - Nissan Darlington

Good afternoon Leo,

Thank you for your great review. It’s really pleasing to hear that Ian and Ryan made the whole process stress‑free with their honest, professional, and friendly approach. We’re glad you felt so well looked after.

Kind regards,
Dean

Noté 5 sur 5 étoiles

Excellent service from Hass at Vertu…

Excellent service from Hass at Vertu Nissan Darlington. He was friendly, very knowledgeable and not at all pushy! So happy with my new Juke. Would definitely recommend this garage when looking for a new car

16 avril 2026
Avis spontané
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Réponse de Vertu Motors - Nissan Darlington

Thank you for your kind review. We’re delighted to hear that Hass provided such friendly, knowledgeable, and pressure‑free service during your visit to Vertu Nissan Darlington. It’s great to know you’re so happy with your new Juke, and we really appreciate your recommendation to others looking for a new car.
Kind regards,
Matthew

Noté 4 sur 5 étoiles

Smooth purchase process

Atif and the team at Darlington Vertu made the process of buying the car very smooth and easy.

4 avril 2026
Avis spontané
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Réponse de Vertu Motors - Nissan Darlington

Hi Bridget
Thank you for your lovely feedback. We're really pleased to hear that Atif and the team at Darlington Vertu made the whole car‑buying process smooth and easy for you. Your comments are truly appreciated.
Kind regards
Dawn

Noté 5 sur 5 étoiles

A customer for life

The process from start to finish was handled with care and attention without pressure. The whole team were friendly but a special thanks to Moses who was very informative and extremely good! Would recommend Nissan Darlington anytime!

7 avril 2026
Avis spontané
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Réponse de Vertu Motors - Nissan Darlington

Thank you for taking the time to share such a lovely review. We’re delighted to hear that your experience from start to finish was handled with care and without any pressure — that’s exactly the environment we strive to create. It’s also wonderful to know that our team made you feel welcome, and we’ll be sure to pass on your special thanks to Moses for his informative and outstanding service. Your recommendation truly means a lot to us, and we look forward to welcoming you back to Nissan Darlington in the future.
Kind regards,
Keith

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience. Everything simplified. Lara was excellent and professional throughout. 👌

7 mars 2026
Avis spontané
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Réponse de Vertu Motors - Nissan Darlington

Thank you for your excellent feedback. We’re delighted to hear that everything felt simple and straightforward, and that Lara provided such professional support throughout your experience. We really appreciate your recommendation.
Kind regards, Keith

Noté 5 sur 5 étoiles

Very good service and Elliot was lovely…

Very good service and Elliot was lovely and informative from start To finish

3 mars 2026
Avis spontané
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Réponse de Vertu Motors - Nissan Darlington

Hi Toni,
Thank you for leaving such a lovely 5‑star review. We’re delighted to hear that you received very good service and that Elliot was friendly, informative, and supportive from start to finish. He’ll be so pleased to know his efforts made a positive difference to your experience.
We truly appreciate your feedback and hope to welcome you again in the future.
Kind regards,
Liza

Noté 5 sur 5 étoiles

Darlington Nissan Vertu welcomed and attentive

Darlington Nissan Vertu has a brilliant team. Neil, one of sale representative showed unique professional skills, was very attentive, patient and kind to our autistic child that been with us at a time. We had an amazing experience with them during our last visit and defo will be back. 5⭐️

26 février 2026
Avis spontané
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Réponse de Vertu Motors - Nissan Darlington

Thank you for your brilliant feedback. We’re delighted to hear that the team at Darlington Nissan made such a positive impression. It’s especially wonderful to know that Neil showed exceptional professionalism — being attentive, patient, and kind with your autistic child. That kind of care truly matters, and we really appreciate you highlighting it.
We’re thrilled you had an amazing experience and look forward to welcoming you back again.
Kind regards, Keith

Noté 5 sur 5 étoiles

Friendly and efficient service…

Friendly and efficient service throughout purchase. Helpful staff at all times

17 février 2026
Avis spontané
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Réponse de Vertu Motors - Nissan Darlington

Good afternoon Larry,
Thank you for taking the time to leave your review.
I’m really pleased to hear that you experienced friendly and efficient service throughout your purchase. It’s great to know the team at Nissan Darlington were helpful every step of the way and made the process straightforward for you.
Your feedback is very much appreciated.
Kind regards,
Dean

Noté 1 sur 5 étoiles

Horrible Garage

About as much use as a chocolate fire guard. Bought a car from there in 2024, the exhaust went not long after as did the gears. Called the garage and they didn’t accept any responsibility, basically wanted to pawn it off on me. Horrible customer service, didn’t care after sale, only bothered about getting money.

23 août 2025
Avis spontané
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Réponse de Vertu Motors - Nissan Darlington

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref TP1BS0502 Kind regards,

Noté 5 sur 5 étoiles

Could not fault the service

Could not fault the service! Lauren ensured the whole process ran perfectly and made it stress free! Definitely recommend 10/10

2 février 2026
Avis spontané
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Réponse de Vertu Motors - Nissan Darlington

Thank you for sharing such fantastic feedback. It’s great to hear that everything ran smoothly for you and that Lauren made the whole process feel effortless. Knowing you’d confidently recommend us really means a lot.
Kind regards,
Matthew

Noté 5 sur 5 étoiles

Great service, great cars!

My experience of buying a new car from Skoda at Darlington, was absolutely 1st class. At 72years of age I was surprised how all the paperwork is now completed on a ipad, which made everything appear so simple. The salesman Mat was brilliant and very efficient. He was very polite, nothing was too much trouble for him. When it came to collecting the car, he went through all the features and controls with me. As for the car the Skoda Karoq, its a comfortable ride and wonderful to drive. It feels a solid vehicle, the dash is all computerised which for me will take sometime to find my way around. Its an amazing car and I look forward to driving it for many years! I cannot find fault with anything about my experience with Skoda, great service great cars!

30 janvier 2026
Avis spontané
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Réponse de Vertu Motors - Nissan Darlington

Good afternoon, Thank you for your lovely review. We’re delighted to hear your experience at Škoda Darlington was first class and that Mat made everything clear, simple and enjoyable. It’s great to know you’re loving your new Škoda Karoq — a comfortable, solid car that’s a pleasure to drive.
We truly appreciate your comments. Enjoy every mile ahead. Kind regards, Kerry

Noté 5 sur 5 étoiles

Outstanding Hospitality

I bought a nissan qashqai from vertu Darlington. Staff was so helpful and ready to explain patiently each and every aspect of car , financing and accessories. I received good price for my old car aswell. Paperworks was easy and fast. Great service and hospitality.

31 décembre 2025
Avis spontané
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Réponse de Vertu Motors - Nissan Darlington

Good morning Arun. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Noté 5 sur 5 étoiles

Great used car sales experience

When left stranded without a car, Nissan at Darlington were very supportive, listened to our situation and needs and made the whole process of buying a car easy. The staff were engaging and attentive, nothing was too much trouble and options / sale explained simply. I never felt under any obligation just put at ease with time, space and facts to make a decision. All in all a great experience and we love the car. Would highly recommend and would consider for a future purchase.

27 décembre 2025
Avis spontané
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Réponse de Vertu Motors - Nissan Darlington

Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Chloe

Noté 5 sur 5 étoiles

Vertu Nissan Darlington

We were looked after by Elliot, an extremely experienced, charming and polite sales executive who answered all of our questions about our new car and ensured the purchase process went smoothly from start to finish. We are absolutely delighted with our new car and the Nissan family at Vertu Darlington have continued to play a big part in looking after our needs, promptly assisting with any further questions or queries along the way. Overall, it has been an extremely pleasant experience and we would highly recommend Vertu Nissan Darlington.

29 décembre 2025
Avis spontané
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Réponse de Vertu Motors - Nissan Darlington

Good afternoon June. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Noté 5 sur 5 étoiles

Brilliant service easy fast sevice…

Brilliant service easy fast sevice staff very helpful, signed car 3 days later

20 décembre 2025
Avis spontané
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Réponse de Vertu Motors - Nissan Darlington

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Noté 5 sur 5 étoiles

New Qashqai Tekna E Power 205PS

New Qashqai Tekna E Power 205PS
Great experience
Elliot Reynolds was great from start to finish with his knowledge, courtesy and help.
This lad will go far i am sure .

19 décembre 2025
Avis spontané
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Réponse de Vertu Motors - Nissan Darlington

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Noté 1 sur 5 étoiles

Hopeless

Dropped my new van off to have a towbar fitted. Not the most complicated of jobs you'd have thought but was for Vertu Nissan Darlington.
They tried to fit the wrong towbar then couldn't correct the electrical warnings so refused to hand it back.
Now without my van.
Should have known better than to use a main dealer. Hopeless.

12 décembre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Darlington

Réponse de Vertu Motors - Nissan Darlington

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1AST1212 Kind regards, Dean

Noté 5 sur 5 étoiles

Super friendly & helpful

Suff was super friendly and helpful with helping me find my car from start to finish. I couldn’t be happier with my car. Would definitely recommend!

7 novembre 2025
Avis spontané
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Réponse de Vertu Motors - Nissan Darlington

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Noté 5 sur 5 étoiles

Excellent service by Vertu

Excellent service by Vertu
Thank you to Suff for your patience and customer service .

7 novembre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Darlington

Réponse de Vertu Motors - Nissan Darlington

Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean

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