Vertu Motors - Nissan Derby Avis 

131
TrustScore 5 sur 5

4,8

Sir Frank Whittle Road, DE21 4RX Derby, Derbyshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was looking for a quality good condition used family car from a trustworthy source. I found a Nissan Qashqai 2014 at Vertu Nissan Derby. It was very reasonable, at a very good price for its cond... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the second Nissan Juke I've purchased from Vertu motors in Derby & both experiences have been top notch. I dealt with Tony both times, he's friendly, knowledgable & nothing is too much trou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an excellent experience and service from Richard at Vertu Nissan Derby. It was the easiset purchase when buying a used car I have ever made. Richard was friendly, knowledgeable and very accommod... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding! At Nissan Derby Alex, George and Beth were helpful and understanding, navigating us through the motability scheme. Great service and fabulous car! Thank you.

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Magasin de pièces détachées automobiles
  3. Garage automobile
  4. Concessionnaire de véhicules à moteur
  5. Vendeur de voitures d'occasion

À propos de Vertu Motors - Nissan Derby

Écrit par l'entreprise

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Coordonnées de contact

  • Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, Royaume-Uni

  • 0344 659 3338

4,8

Excellent

TrustScore 5 sur 5

131 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(131)

12 634 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent,very helpful and obliging

Excellent,very helpful and obliging. Kept me informed throughout the event,staff friendly appeared happy and knowledgeable. Will hope to keep coming back

2 décembre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Noté 5 sur 5 étoiles

buying a new car

from my first visit looking to replace my existing car till I picked up my new car. I was looked after everything went smoothly thanks Bethany Inglis

1 décembre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you so much for your kind words! We are so happy to hear that Bethany was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Noté 5 sur 5 étoiles

Friendly & knowledgeable salesperson

Friendly & knowledgeable salesperson

19 novembre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Good afternoon Josephine. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean

Noté 5 sur 5 étoiles

Great experience

Great experience. Richard was fab the whole way through. Super communicative, easy understanding and just a smooth, simple process. Thanks Richard!

18 novembre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you so much for your kind words! We are so happy to hear that Richard was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Noté 5 sur 5 étoiles

Our experience was great

Our experience was great. Easy to do from start to finish. Maddy who looked after us was fantastic all the way through supporting us.

14 novembre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Noté 5 sur 5 étoiles

My experience with Nissan Derby was…

My experience with Nissan Derby was absolutely excellent! My initial visit was to enquire about cars within my price range. First impressions were exceeded immediately. I was met by Chloe who was kind warm and welcoming from the start. She listened to my requests and nailed it from the start. We had the opportunity to have a test drive and off we went. Upon our return we spoke about all payment options but I knew I was a cash buyer, she didn’t push any options upon me which I liked. We kept in contact and I purchased the car. She ensured that the car was perfect for me to take away. I can’t recommend Chloe enough, from the beginning she was well informed about all the functions on my car, patient when I needed things explained in more detail, not afraid to ask others when I posed an awkward question and very polite and professional, she demonstrated excellent customer service. I’m so happy with my new car and my positive experience will have me recommending Chloe at Nissan Derby to my friends, family and work colleagues.

14 novembre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Good afternoon Susan. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Chloe and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Noté 5 sur 5 étoiles

Beth and Richard were fantastic

Beth was fantastic, she knew all the answers to my questions she didn’t need to go off to find out prices/values like other car dealer ships which made the process so much quicker. I was able to collect my new car after a couple of days which was brilliant and I was looked after by Richard who went through everything with me and gave me a run through of all the ins and outs of my new car with me before I left! Fantastic experience and service, would recommend to others :)

8 novembre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Good morning Lauren. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Richard and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Noté 5 sur 5 étoiles

Experience was great

Experience was great, My sales person was patient and understanding, despite the fact that I was trying to decide betwedn 2 cars. She printed all the details off for each car so I could see which I felt was the best choice. She also answered all my questions or found out the answer if she needed clarification. An easy and reassuring experience.

13 novembre 2025
Avis spontané
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Réponse de Vertu Motors - Nissan Derby

Good morning Julie. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Noté 5 sur 5 étoiles

NISSAN DERBY ( Mr A Radford)

Anthony Radford, was so welcoming I said what I was looking for and price wise , I thought it was gonna be a long day looking for a car but he went far and beyond. I felt relaxed all through my meeting with him and made me very comfortable thank you so much and all your help your a star. He showed me 2 cars my second one I fell in love with straight away so thank you for everything. I’m sure ill be back again and hopefully Tony will be there to help me through the process again THANK YOU 🤩

1 novembre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you so much for your kind words! We are so happy to hear that Anthony was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Noté 5 sur 5 étoiles

Absolutely amazing experience at Vertu…

Absolutely amazing experience at Vertu derby, Tony was so helpful, talked me through everything, helped me making choices that was for my best interest, showed me all the gadgets on my new car, and has been amazing every step of the way!
When I picked my car up, Stephen the branch manager came and spoke to me thanking me for my custom, which was really lovely, never had that before, so I highly recommend vertu!

23 octobre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Good morning Carly. Thank you so much for your wonderful feedback! We're thrilled to hear that Tony provided such a helpful and supportive experience, guiding you through every step and making sure your choices were in your best interest. It's great to know you’re enjoying all the features of your new car!
We're also delighted that Stephen took the time to personally thank you — we believe every customer deserves that kind of appreciation. Your recommendation means a lot to us, and we’re so glad Vertu Derby could make your car-buying journey a memorable one.
Enjoy your new car, and we look forward to welcoming you again in the future! Kind regards, Kerry

Noté 5 sur 5 étoiles

Adam from service department

Adam from service department
Excellent customer care went above and beyond to get my car sorted
Would recommend to any of my friends

21 octobre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Good afternoon Shaun. Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Noté 5 sur 5 étoiles

Looked after by Mady

Looked after by Mady, The whole process from start to finish was painless and very quick, everything explained thoroughly. The exact experience you want when buying a car. highly recommended Thank You

9 octobre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Good afternoon Paul. Thank you so much for your kind words! We are so happy to hear that Mady was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Noté 5 sur 5 étoiles

Well done Nissan

Regan was extremely helpful throughout my purchase helping me with my decision, answering all questions in a friendly but professional way. By the time my purchase was completed I wanted to take him home with me to introduce him to my daughter!!
The car’s not bad either!!

8 octobre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Good morning, Phil. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Noté 5 sur 5 étoiles

I thought Will at Vertu Derby was…

I thought Will at Vertu Derby was great, very professional, informative and friendly, buying me car was very easy with clear instructions and information all the way. I’m very pleased with my car and the service.

3 octobre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Noté 5 sur 5 étoiles

Very professional

Very professional, helpful and friendly team. Very good service from Will in particular who was always happy to help and very knowledgeable.

30 septembre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Good morning Luke. Thank you so much for your kind words! We are so happy to hear that Will was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Noté 5 sur 5 étoiles

Real good experience with vertu

Real good experience with vertu. They were really efficient and knowledgeable about the vehicle I was looking at. No pressure was applied at any point just informative about the cars features and spec.

30 septembre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Good morning Charles. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean

Noté 5 sur 5 étoiles

My new Nissan Juke

Staff were very knowledgeable about the nissan juke I've purchased
Adam was very professional and explained everything I needed to know
and to get intouch eith him if I needed anymore advice about the car
Vertu nissan Ilkeston

30 septembre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Good morning Doris. Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Noté 5 sur 5 étoiles

Excellent service from the Nissan Vertu Team…

The service from the Nissan vertu team was incredibly efficient and helpful. Will Atkinson guided me through every step of the purchase process and ensured that I was kept informed regularly which was important particularly when the transaction was undertaken at a considerable distance!

23 septembre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you so much for your kind words! We are so happy to hear that Will was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Noté 5 sur 5 étoiles

Nissan juke

Very nice people to deal with.will recomend them to my friends.

25 septembre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

Noté 5 sur 5 étoiles

Positive car buying experience

The car salesman ( Richard) was friendly, approachable, and professional and not pushy ( a must for me!). He went above and beyond to ensure we were happy with our car purchase. Excellent communication throughout. Very clear and straightforward sale from start to finish.

23 septembre 2025
Avis spontané
Logo de Vertu Motors  - Nissan Derby

Réponse de Vertu Motors - Nissan Derby

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

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