I bought a car from Nissan Widnes and cannot praise the staff highly enough. Rob, James and Ben were all very helpful, knowledgeable, professional and friendly throughout the whole process. They all... Voir plus
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I bought a car from Nissan Widnes and cannot praise the staff highly enough. Rob, James and Ben were all very helpful, knowledgeable, professional and friendly throughout the whole process. They all... Voir plus
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It was a really nice experience overall. All communication was clear. Vehicle was delivered in great condition. We were dealing with Ben at Nissan Widnes showroom and he was very helpful throughout th... Voir plus
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The service we received was absolutely fantastic from the initial visit when we were looking at cars to the completion of the sale. Everything was fully explained and all our questions answered. We wo... Voir plus
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Being a newbie to automatic driving I was nervous about driving an automatic. Robert listened to what I wanted and on a test drive put me at ease. He answered all my questions comfortably explainin... Voir plus
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Écrit par l'entreprise
Moor Lane, WA8 7AL, Widnes, Cheshire, Royaume-Uni
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A répondu à 96 % de ses avis négatifs
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Dale was knowledgeable, patient and professional- no pressure was exerted and I felt comfortable throughout the whole process. Dale kept me informed of every step and gave me confidence.

Réponse de Vertu Motors - Nissan Widnes
It was a really nice experience overall. All communication was clear. Vehicle was delivered in great condition. We were dealing with Ben at Nissan Widnes showroom and he was very helpful throughout the process. 10/10 on customer service.

Réponse de Vertu Motors - Nissan Widnes
I bought a car from Nissan Widnes and cannot praise the staff highly enough. Rob, James and Ben were all very helpful, knowledgeable, professional and friendly throughout the whole process. They all went out their way to ensure the process was smooth, One very slight criticism was the delay from ordering the car to driving it away. To be fair, this was out of the control of the Nissan Widnes staff. I would highly recommend Nissan Widnes if you are considering buying another car.
Stephen White, Widnes,

Réponse de Vertu Motors - Nissan Widnes
Kara could do no more than what she did. She made the experience of buying a car easy. Kara sat with us when picking the car up and went through all the points that we needed to know. I would definitely buy a car from Vertu motors Widnes. Kara had even rang to see if everything was okay. Personal choice would have been that Nissan had provided a paper copy of the owners manual instead of having to download it. Some older people may not be use a computer or I pad.

Réponse de Vertu Motors - Nissan Widnes
The service we received was absolutely fantastic from the initial visit when we were looking at cars to the completion of the sale. Everything was fully explained and all our questions answered. We would definitely recommend Vertu Widnes.

Réponse de Vertu Motors - Nissan Widnes
The staff, the time span and the professionalism from 1st phone call & booking Tom was outstanding, even to the used. Car specialist buying my partner's car on the same day was breathtaking at Widnes Nissan

Réponse de Vertu Motors - Nissan Widnes
From the start great customer service and support from the team, Rachel was great in guiding us through the process as well as James! Love our new car, very pleased overall.

Réponse de Vertu Motors - Nissan Widnes
Prompt responses and attention detail.
Tom Gibson did a really good job.

Réponse de Vertu Motors - Nissan Widnes
Rob made the whole process go smoothly. Gave me all the information I needed & a full demo of my new car.
Nothing was too much trouble & didn’t feel pressured in any way for extra purchases.
Would highly recommend & definitely deal with Vertu again.

Réponse de Vertu Motors - Nissan Widnes

Réponse de Vertu Motors - Nissan Widnes
From my first enquiry to the purchase of my vehicle I was treated very professionally with no pressure to buy. The salesman was very friendly, helpful and courteous . The whole transaction was extremely smooth from start to finish and I can highly recommend the Vertu group

Réponse de Vertu Motors - Nissan Widnes
Took my daughter’s car to have the thermostat housing replaced. I was told that the engine was “destroyed” but as this was an issue with Qashqai’s we could claim from Nissan.
For 3 months we went backwards and forwards but eventually gave up as Nissan said the car wasn’t covered.
I hired a tow truck and had the car taken to my trusted mechanic. He replaced the housing, which I bought from Vertu, tested the car and found nothing wrong with the engine.
I had to lend my daughter my car, as she has two children under 3 and I had to pay for her husband to be on my insurance.
When I collected the car it was absolutely filthy because it had been parked by trees for 3 months. I received no apology or explanation for putting me and my daughter through 3 months of inconvenience and stress.
I’m still baffled that their mechanic thought the engine was “destroyed” as I have just driven it home from the garage.
I received a reply to this review from Mark Prince so I emailed him to see if he had all the information he needed. I got an automatic reply saying that he is "out of the business at the moment"
I assume from this that Vertu Motors have no intension of dealing with the issues I have raised in this review.

Réponse de Vertu Motors - Nissan Widnes
Being a newbie to automatic driving I was nervous about driving an automatic. Robert listened to what I wanted and on a test drive put me at ease. He answered all my questions comfortably explaining how the car controls worked. On the first day I had an issue with starting the car, my fault, but james and Robert explained the sequence again. I'd certainly recommend Nissan, Moor Lane.

Réponse de Vertu Motors - Nissan Widnes
BRIAN AT NISSAN WIDNES LOOKED AFTER US EVERYTHING WENT SMOOTHLY ON APPLICATION AND PICKED UP OUR CAR IN TIME

Réponse de Vertu Motors - Nissan Widnes
Excellent customer service from Dale from start to finish. Great selection of cars and easy processing when purchasing a new car. Recommended.

Réponse de Vertu Motors - Nissan Widnes
I called into the Vertu Motors Nissan Widnes Branch I was looking for a used car. Rob Key in sales dealt with me and found me a used car within my price range etc. He went out of his way to make sure I was sold a car that I liked. I had tried several other car companies unsuccessfully none of them matched up to the friendly approach I received from Rob at Vertu. I would 100% recommend if looking for a car new or used Vertu Motors is the place to go.

Réponse de Vertu Motors - Nissan Widnes
A huge thank you to Jamie and everyone at Vertu Motors - Nissan Widnes, for making my recent car purchase such an enjoyable experience! From the moment that I got there to view vehicles, to the day that I drove away in my new car, I was guided and looked after to such a high standard. Everyone was so friendly, offering expert advice every step of the way and nothing was too much trouble. It was a smooth process from start to finish and I couldn’t be happier with my new motor! Thank you for such a wonderful experience and for your excellent customer service. I will definitely be returning to you in the future if I need a new vehicle and I would highly recommend you to others.

Réponse de Vertu Motors - Nissan Widnes
Really friendly, professional service, particularly from Ben Donegan, who dealt with the sale. I would certainly recommend this dealership to anyone looking for a new or used car.

Réponse de Vertu Motors - Nissan Widnes
Exceptional from start to finish
We were downsizing cars from 2 to 1 and were looking for a suitable vehicle. Vertu Widnes were so helpful, friendly , we part exchanged our 2 cars ( got a good price for both) and we got a lovely car about 1 year old which we are very happy with . The whole experience was stress free , with no sales pressure and the customer service we recieved was amazing ( Ben ) . Would highly recommend !

Réponse de Vertu Motors - Nissan Widnes
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