Great service from my initial enquiry to test drive to sale from Liv. There was a minor issue when I discovered a nail in the tyre when I got home but that was swiftly dealt with. I found all the staf... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementThornton Road, BD1 2EP Bradford, West Yorkshire, GB
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I’d been putting off getting a new car for ages, but Kelly made the whole experience so easy. She was friendly, knowledgeable, and never pushy which really put me at ease. She took the time to ans... Voir plus
L'entreprise a répondu
Went to look at the Dacia Spring and was met by Amina, who showed me around the car. Amina was very professional and talked about the various options available if I wanted to purchase a car, new or us... Voir plus
L'entreprise a répondu
Decided to upgrade from a Captur to a Symbioz into a world of the unknown - first automatic and FHEV. Chose a car on the forecourt and Amina then steered the way to negotiate cost of new car against t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Magasin de pièces détachées automobiles
- Garage automobile
- Concessionnaire de véhicules à moteur
- Vendeur de voitures d'occasion
À propos de Vertu Motors - Renault Bradford
Écrit par l'entreprise
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Coordonnées de contact
Thornton Road, BD1 2EP, Bradford, West Yorkshire, Royaume-Uni
- 0344 659 5004
4,3
Excellent
41 avis
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A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Offered the best discount and Liv was a…
Offered the best discount and Liv was a pleasure to deal with. I took the showroom car which had a few extras on (thank you). Would recommend thank you to Paul and Liv for a great car and team to deal with.
7 août 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Thank you so much for your kind words! We are so happy to hear that Liv was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Great service from Vertu Renault Bradford
Great service from my initial enquiry to test drive to sale from Liv. There was a minor issue when I discovered a nail in the tyre when I got home but that was swiftly dealt with. I found all the staff at the branch helpful and attentive. I was even welcomed when I pulled onto the forecourt!
30 juillet 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Hi James,
Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you received great service from Liv throughout your journey, from your initial enquiry and test drive right through to the purchase of your vehicle.
It’s wonderful to know that the team made you feel welcome from the moment you arrived, and that you found everyone at Renault Bradford to be helpful and attentive throughout your experience.
We also appreciate your understanding regarding the minor issue with the nail in the tyre. We’re pleased to hear that it was resolved swiftly and that the team were able to put things right quickly for you.
Thank you again for your kind feedback. We’ll be sure to pass your comments on to Liv and the wider team, who will be delighted to receive them.
We hope you enjoy many happy miles in your new car.
Kind regards,
Liza.
My new Symbioz
From when I phoned about my new car and spoke to Paul, then Ben and Josh couldnt do enough to make sure everything went smoothly .l was very impressed by the customer service I received and am loving my new car
7 juillet 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Thank you for your fantastic feedback. We’re delighted to hear that Paul, Ben and Josh provided such excellent support throughout your purchase, ensuring everything went smoothly from your initial enquiry right through to collection.
It’s great to know that their customer service made such a positive impression and that you’re loving your new car. I’ll be sure to pass on your kind words to them.
Kind regards,
Matthew
No pressure sales friendly…
No pressure sales friendly knowledgeable staff. We dealt with Will he couldn't be more helpful. My wife detests the car buying process but for the first time she said she actually enjoyed it.
13 juin 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Thank you for sharing such a lovely review. We’re delighted to hear that you felt no pressure and found the team friendly and knowledgeable. It’s wonderful to know that Will was so helpful throughout — and especially lovely to hear that your wife actually enjoyed the car‑buying experience for the first time. That means a lot to us.
Many thanks,
Chloe
Réponse de Vertu Motors - Renault Bradford
Hi Mr Fieldhouse,
Thank you for your 5-star review!
We’re really pleased to hear you found the team helpful – we’ll be sure to pass on your kind feedback.
We hope to welcome you back to Vertu Renault Bradford again soon.
Kind regards,
Kerry
I had the pleasure of dealing with a…
I had the pleasure of dealing with a fantastic salesman called Cameron Richardson at Vertu Bradford, he was very professional but also made you feel like you were dealing with a friend, not pushy and he was very helpful and sent all information across and helped me with replying to some things I wasn’t sure about and always replied as quickly as possible definitely a 10/10 score for both him and Vertu Bradford as a whole and it was a great experience purchasing my vehicle from them
18 mai 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Good afternoon Jason,
Thank you for your fantastic feedback. I’m delighted to hear Cameron provided such a professional yet friendly experience, making you feel comfortable without any pressure. It’s great to know he kept communication clear and responsive, helping you feel confident throughout the process.
We really appreciate your 10/10 recommendation and are so pleased you had such a positive experience with the team at Bradford.
Kind regards,
Dean
Knowingly attempting to sell a car with outstanding finance
My husband purchased a car and had to reject it due to a paint defect. Vertu Renault Bradford could have dealt with it professionally and got it all sorted so we could part ways. However, Vertu Renault Bradford have other ideas and are making this process incredibly stressful and are BREAKING THE LAW. We were assured that they were contacting the finance company and refunding our deposit and finance payments straight away, however we are on day 11 and they have only just made first contact with the finance company (confirmed by the Mobilize Finance Company) however, they didn’t tell them that they accepted the rejection of the car and needed to settle the finance. Unbelievable. Just to top things off they have put the rejected car up for sale, with my husband’s finance deal still outstanding on the car. IT IS ILLEGAL TO SELL A CAR WITH OUTSTANDING FINANCE. My husband is still paying for this car, which has been sat at Vertu Renault Bradford for 11days. Under the consumer rights act 2015, they have until Friday 12th June 2026 to sort this. We are making contact with a solicitor as we speak as we are prepared to take this to court. We will no doubt win this case.
9 juin 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership. Many thanks, Matthew.
Buying a New Car.
This was a new experience , buying an electric car and Ben helped me through the process. He answered my questions and kept me informed. The handover was smooth .
29 mai 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Thank you for your feedback. We’re delighted to hear that your first experience of buying an electric car was such a positive one.
It’s great to know that Ben supported you throughout the process, answering your questions and keeping you informed every step of the way. We’re also pleased that the handover was smooth and straightforward.
We hope you’re enjoying your new electric car and all the benefits that come with it. Thank you again for taking the time to share your experience.
Kind regards,
Keith
I went to a few other dealerships to…
I went to a few other dealerships to get my car i was amazed.it was like having your teeth pulled talk about hard work.
I finally arrived at your dealership and it was to brilliant.the staff everyone.they sorted my car out easily stress free and just did a very professional job by all.
Please give my thanks to the sales team
And well done
Thanks John Stevenson
30 mai 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Dear John,
Thank you very much for taking the time to share your experience with us.
We’re delighted to hear that after visiting other dealerships, your visit to us stood out in such a positive way. Providing a smooth, stress-free and professional service is exactly what we aim for, so it’s fantastic to know the team delivered this for you.
Your kind words will mean a great deal to our sales team, and I’ll be sure to pass on your thanks to them all.
Congratulations on your new car, and we hope you enjoy every mile in it. If there’s anything more we can do for you in the future, please don’t hesitate to get in touch.
Kind regards,
Keith
Vertu had the car I was looking for and…
Vertu had the car I was looking for and the service given by the car salesman was 1st class would recommend to anybody
29 mai 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Good afternoon Andy,
Thank you for your great feedback. It’s fantastic to hear you found the car you were looking for and received such first-class service throughout your experience.
We really appreciate your recommendation and hope you enjoy your new car.
Kind regards,
Dean
Excellent customer service
Excellent customer service, great communication and good prices. They made the process really simple, even when doing it remotely. Sorted a couple of minor issues without any fuss. Thanks for a great car!
24 avril 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Hi Dr Roper,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you received excellent customer service, great communication and good value at Vertu Renault Bradford.
It’s great to know that the team made the process simple and straightforward for you, even when completing everything remotely, and that the minor issues were resolved quickly and without any fuss. Providing a smooth and stress‑free experience is exactly what we aim for.
Thank you again for choosing Vertu Motors — we’re so pleased you’re happy with your car and wish you many enjoyable miles ahead.
Kind regards,
Liza.
Good service
28 avril 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Good afternoon David,
Thank you for your feedback. We’re pleased to hear you received good service and appreciate you taking the time to share your experience.
Kind regards,
Dean
Positive from start to finish!
I’d been putting off getting a new car for ages, but Kelly made the whole experience so easy. She was friendly, knowledgeable, and never pushy which really put me at ease.
She took the time to answer all my questions, explained everything clearly, and made sure I felt confident in my decision. Nothing ever felt rushed, and I really appreciated how straightforward and relaxed the whole process was.
Would definitely recommend!
4 mai 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Good morning Beth,
Thank you for your review. It’s great to hear that Kelly made the whole experience feel easy, relaxed, and pressure‑free. Taking the time to answer questions clearly and ensure you felt confident in your decision really does make a difference, and we’re delighted this came across so positively. Your recommendation is very much appreciated.
Kind regards,
Dean
Symbioz
Called in to look at cars and met Amina who looked after me and the wife we decided on a Renault symbioz Amina sorted everything from start to finish, really nice girl a pleasure to deal with
10 avril 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Hi Steve
Thank you for your lovely feedback. We're delighted to hear that Amina looked after both you and your wife so well during your visit. It’s great to know she supported you from start to finish with your Renault Symbioz purchase and made the whole process so smooth. We’re really pleased you found her a pleasure to deal with — your kind words will mean a lot to her and the team.
Thank you again for choosing us.
Kind regards
Dawn
Dacia Spring
Went to look at the Dacia Spring and was met by Amina, who showed me around the car. Amina was very professional and talked about the various options available if I wanted to purchase a car, new or used. Sometimes when you are buying a car the sales person can be a little bit pushy, but Amina wasn’t, she was attentive and listened to my needs and arranged a test drive for me. I would definitely recommend Vertu Bradford and just ask for Amina as I’m sure you won’t be disappointed
25 mars 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Thank you for sharing your experience. We’re delighted to hear that Amina provided such a professional, attentive, and pressure‑free service during your visit to look at the Dacia Spring. It’s great to know she took the time to listen to your needs, explain the options available, and arrange a test drive to support you in making an informed decision. Your recommendation of Vertu Bradford, and Amina in particular, is very much appreciated and will be passed on to her.
Kind regards,
Keith
excellent
We were assisted in our purchase of a new car by Jean-Claude, he was very polite and helpful, he was available for us to contact him with any queries. It was a great experience.
6 avril 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Good afternoon
Thank you for sharing your experience. We’re really pleased to hear that Jean-Claude was polite, helpful, and easy to contact throughout your purchase, and that everything went smoothly for you. It’s great to know you had such a positive experience with us.
Kind regards,
Dean
Another Renault - number 11
Decided to upgrade from a Captur to a Symbioz into a world of the unknown - first automatic and FHEV. Chose a car on the forecourt and Amina then steered the way to negotiate cost of new car against trade in value. I got the deal I wanted. The sale went through without any hassle and subsequent delivery. Throughout the dealings with Virtu Motors all the staff were pleasant, friendly and efficient.
16 mars 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Good afternoon Mike,
Thank you for sharing such a detailed review. It’s great to hear your upgrade from the Captur to the Symbioz went smoothly, especially with it being your first automatic and FHEV — definitely a big step into something new.
I’m really pleased Amina was able to guide you through everything, help you find the right deal, and make the whole process feel straightforward. It’s also lovely to hear that every member of the team you dealt with came across as friendly, pleasant, and efficient throughout.
We truly appreciate you taking the time to share your experience.
Kind regards,
Dean
Absolutely appalling
Absolutely appalling. Needed some warranty work and two recalls. Contacted them in January, booked in for Feb. Day before contacted me and told me they had forgotten to book the courtesy car and needed to re-book in March. Contacted me the day before the booking telling me I should have been there with the car (I have the email confirmation and text messages showing they were lying). Couldn't rebook until the end of April - 4 months wasted.
17 mars 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Liza.
Absloutley terrible would never buy a…
Absloutley terrible would never buy a car from this company again. Spent 9k on a used car with the promise that the flat tire and seatbelt sensor issues would be fixed before delivery only for the car to be delivered with a flat tire and not being able to drive it for the full weekend until it could go into the garage on Monday also was assured there was nothing wrong with the seatbelt sensors one week on from buying and going to have to take it in to a local garage to be checked for this issue. Also terrible communication from the Renault Bradford team for any updates you have to call them had to call the day before delivery to check if it was happening and what was going on as hadn't heard anything since I sent them the money and dont expect any confirmation of your payment going through transfer 9k and then have to call them up again to find out if they've got it and if I can find a delivery slot
6 mars 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Thank you for taking the time to leave a review regarding your experience with Vertu Motors Renault Bradford. We are sorry to hear your experience has left you feeling this way. Please do get back in touch if we can assist further. Kind regards, Mick Cliffe - General Manager.
Great company
Great company, the purchase of new car went smoothly without any delays, excellent service, very friendly staff, highly recommend .
6 mars 2026
Avis spontané
Réponse de Vertu Motors - Renault Bradford
Good afternoon Vilnis,
Thank you for your review. I’m really pleased to hear your new car purchase went smoothly with no delays. It’s great to know you received excellent service and found the team friendly throughout.
We really appreciate your recommendation.
Kind regards,
Dean
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