Vertu Motors - Renault Derby Avis 

63
TrustScore 5 sur 5

4,8

Sir Frank Whittle Road, DE21 4RX Derby, Derbyshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought a used car from Vertu at Derby. Dan was friendly and explained all of my options for buying the car, from finance and insurances to accessories. He gave detailed attention to ensuring I knew... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rob Green, the sales advisor and the manager, were very welcoming, informative & helpful. Made car buying really positive & not at all stressful. Loving my new car!

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the first car I’ve bought from this company and I’ve been very impressed with their support especially from Wahid Hussain in sales. The car I bought was exactly as described in every respect.... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Had my car in for a service at Renault Derby today, the actual communication was great, the ease of drop off, payment and collection were all fantastic however the car wasn’t valeted which I’ve never... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Magasin de pièces détachées automobiles
  3. Garage automobile
  4. Concessionnaire de véhicules à moteur
  5. Vendeur de voitures d'occasion

À propos de Vertu Motors - Renault Derby

Écrit par l'entreprise

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Coordonnées de contact

  • Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, Royaume-Uni

  • 0344 659 5030

4,8

Excellent

TrustScore 5 sur 5

63 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(63)

13 024 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Shocking company

Shocking company, really bad service. Sold me a brand new vehicle that from the start had engine problems, took years, a great number of days off work, emails sent and the ombudsman to finally get it rectified. When they finally fixed the engine, they damaged my air conditioning which they then refused to acknowledge they had done it, then tried to charge me for finding the damage they had done! Use them at your peril!

15 septembre 2024
Avis spontané
Logo de Vertu Motors  - Renault Derby

Réponse de Vertu Motors - Renault Derby

Hi Chris Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Keith

Noté 5 sur 5 étoiles

100% would recommend this place, and thank you Dan!

My experience at Vertu Motornation Derby was excellent and I'd highly recommend them.
Dan was professional, helpful and really knowledgable about the vehicles.
We previously had a really bad experience with another car from another dealership, so we were really cautious about buying another car, but Dan was great. He helped us find the perfect car, and really put us at ease. We were about to give up for the day when we called in to Vertu not feeling hopeful that we would find anything, but I’m so glad we did! We are so pleased with our car and the communication both before and after buying the car has been excellent. I felt like a really valued customer.
100% would recommend this place, and thank you Dan!

10 juin 2025
Avis spontané
Logo de Vertu Motors  - Renault Derby

Réponse de Vertu Motors - Renault Derby

Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Noté 5 sur 5 étoiles

PERFECT!!!

What can I say amazing customer service. From the point of the carwow team to the dealership. Daniel was amazing! So patient. Answered all my questions. The handover was great and professional. Cleanest car we have ever picked up from a dealership. The Clio is amazing! Thank you so much and highly recommended

14 juin 2025
Avis spontané
Logo de Vertu Motors  - Renault Derby

Réponse de Vertu Motors - Renault Derby

Good afternoon 00000. Thank you for taking the time to leave a review regarding your experience with Daniel and our sales team at Vertu Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Chloe

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