Vertu Motors - Renault LCV Centre Plymouth Avis 

11
TrustScore 4.5 sur 5

4,4

257 Ridgeway, Plympton, PL7 1AJ Plymouth, Devon, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Vertu were very helpful,friendly and efficient. From the initial contact with the call centre through to dealing with Paul at the dealership everything went very smoothly and I picked up my new van on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went online, picked a car, reserved it, payed for it, it was delivered to my address. Hassle free easy experience Excellent customer service and communication with Leo@ Plymouth Renault center, Wo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Contacted via email about a Peugeot Expert. Dan responded and I arranged a viewing with Paul on a Saturday morning. Paul was very helpful and , although very busy, sorted a test drive within 2 hours o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Broke down close to the Vertu Renault centre in Plympton, Plymouth. Russ and Paul were brilliant, even though it was nearly closing time, they took the car into the garage and swapped the wheel over,... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Magasin de pièces détachées automobiles
  3. Garage automobile
  4. Concessionnaire de véhicules à moteur
  5. Vendeur de voitures d'occasion

Écrit par l'entreprise

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.


Coordonnées de contact

  • 257 Ridgeway, Plympton, PL7 1AJ, Plymouth, Devon, Royaume-Uni

  • 0330 012 3958

4,4

Excellent

TrustScore 4.5 sur 5

11 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(11)

13 279 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Vertu were very helpful,friendly and…

Vertu were very helpful,friendly and efficient. From the initial contact with the call centre through to dealing with Paul at the dealership everything went very smoothly and I picked up my new van on day 3. Paul made the process very easy and clear and he was a pleasure to deal with. Based on my drive home I am impressed with my new Renault Trafic - very comfortable, economic but also performed well.

25 juin 2026
Avis spontané
Logo de Vertu Motors  - Renault LCV Centre Plymouth

Réponse de Vertu Motors - Renault LCV Centre Plymouth

Hello,
Thank you for your great review! We’re delighted to hear everything ran smoothly from your initial enquiry through to collection, and that Paul made the process clear and easy.
It’s fantastic to know you’re enjoying your new Renault Trafic too.
Kind regards,
Kerry

Noté 5 sur 5 étoiles

Liam is really helpful and made me feel…

Liam is really helpful and made me feel assured that I was buying a really good car. Thank you so much! I love my Clio 😊

25 mai 2026
Avis spontané
Logo de Vertu Motors  - Renault LCV Centre Plymouth

Réponse de Vertu Motors - Renault LCV Centre Plymouth

Good morning Katie,

Thank you for your review. It’s great to hear that Liam was so helpful and made you feel confident in your decision. We’re delighted you love your Clio — it sounds like a fantastic choice 😊

Kind regards,
Dean

Noté 5 sur 5 étoiles

Hassle free

Went online, picked a car, reserved it, payed for it, it was delivered to my address. Hassle free easy experience
Excellent customer service and communication with Leo@ Plymouth Renault center,
Would recommend 100%
I love my new car

9 juin 2026
Avis spontané
Logo de Vertu Motors  - Renault LCV Centre Plymouth

Réponse de Vertu Motors - Renault LCV Centre Plymouth

Good afternoon Gail,

Thank you for your review. It’s great to hear the whole process was hassle‑free and straightforward, from reservation through to delivery. We’re pleased Leo provided excellent customer service and communication throughout.

We’re delighted you love your new car and really appreciate your recommendation.

Kind regards,
Dean

Noté 5 sur 5 étoiles

5 star service

Broke down close to the Vertu Renault centre in Plympton, Plymouth. Russ and Paul were brilliant, even though it was nearly closing time, they took the car into the garage and swapped the wheel over, getting me back on the road straight away. Great customer service! Thanks so much guys 😊

12 mai 2026
Avis spontané
Logo de Vertu Motors  - Renault LCV Centre Plymouth

Réponse de Vertu Motors - Renault LCV Centre Plymouth

Good morning Sue,

Thank you for your review. It’s fantastic to hear that Russ and Paul went above and beyond, especially so close to closing time, to get you back on the road quickly. That level of care and responsiveness really shows their commitment to great customer service.

Kind regards,
Dean

Noté 5 sur 5 étoiles

Contacted via email about a Peugeot…

Contacted via email about a Peugeot Expert. Dan responded and I arranged a viewing with Paul on a Saturday morning. Paul was very helpful and , although very busy, sorted a test drive within 2 hours of me phoning. I needed a quick turnaround on the van and it was all sorted within 3 days. Thanks Paul. Highly recommend.

14 mars 2026
Avis spontané
Logo de Vertu Motors  - Renault LCV Centre Plymouth

Réponse de Vertu Motors - Renault LCV Centre Plymouth

Good morning Nick,

Thank you for sharing your experience. It’s great to hear that Dan was quick to respond to your enquiry and that Paul was able to look after you so well on a busy Saturday. Sorting a test drive within a couple of hours — and getting everything turned around within just three days — is fantastic, and I’m glad the process worked smoothly for you.

I really appreciate your recommendation.

Kind regards,
Dean

Noté 5 sur 5 étoiles

Great example of how you should sell a…

Great example of how you should sell a van well done everyone at the Plymouth especially Mr Dan Capon who went above and beyond. A true pdf expert.

20 février 2026
Avis spontané
Logo de Vertu Motors  - Renault LCV Centre Plymouth

Réponse de Vertu Motors - Renault LCV Centre Plymouth

Good afternoon Antony,
Thank you for your great review. I’m really pleased to hear that your experience at Renault LCV Centre Plymouth was such a positive one. It’s fantastic that the team delivered exactly the standard you’d hope for when buying a van.
A special thank you for your comments about Dan — going above and beyond clearly made a real difference, and he’ll be delighted to hear your feedback.
Kind regards,
Dean

Noté 5 sur 5 étoiles

Great service from Chloe and really…

Great service from Chloe and really fast turnaround!

6 février 2026
Avis spontané
Logo de Vertu Motors  - Renault LCV Centre Plymouth

Réponse de Vertu Motors - Renault LCV Centre Plymouth

Hi Mrs Henry
Thank you for your great feedback. We're delighted to hear you received excellent service from Chloe and that everything was turned around so quickly. Your comments are really appreciated.
Kind regards
Dawn

Noté 5 sur 5 étoiles

Leo was great from start to finish

Leo was great from start to finish

6 février 2026
Avis spontané
Logo de Vertu Motors  - Renault LCV Centre Plymouth

Réponse de Vertu Motors - Renault LCV Centre Plymouth

Thank you for your feedback. We’re delighted to hear that Leo took great care of you throughout the entire process. Your kind words mean a lot, and we hope to welcome you back again soon.
Kind regards,
Chloe

Noté 5 sur 5 étoiles

Vertu plymton Plymouth Highly…

Vertu plymton Plymouth Highly recommended dealership . Big thanks to Antony Duranti a genuine top bloke. The transaction of my new van from start to finish was seamless cheers Tony

14 octobre 2025
Avis spontané
Logo de Vertu Motors  - Renault LCV Centre Plymouth

Réponse de Vertu Motors - Renault LCV Centre Plymouth

Good afternoon Michael. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Vertu Renault Plymouth. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean

Noté 5 sur 5 étoiles

Very helpful

Very helpful, staff great .looking forward to my experience of owning a Renault Traffic.

31 juillet 2025
Avis spontané
Logo de Vertu Motors  - Renault LCV Centre Plymouth

Réponse de Vertu Motors - Renault LCV Centre Plymouth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Noté 5 sur 5 étoiles

5 Star service

From start to finish this has been 100% 10/10 service. Great communication throughout. We were even advised what else needed to fixed via a video that showed us underneath our vehicle.

We would definitely recommend this company to anyone and more than happy for them to look after our fleet of vans.

Thank you so much from AWR Group

19 août 2025
Avis spontané
Logo de Vertu Motors  - Renault LCV Centre Plymouth

Réponse de Vertu Motors - Renault LCV Centre Plymouth

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

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