Presentation of the car. The sales person Harry did an exceptional job explaining the process and instructions of the car. Went up beyond. Amazing customer service. Assets to vertu. Vertu need to b... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementSir Frank Whittle Road, DE21 4RX Derby, Derbyshire, GB
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I have just purchased a new Octavia vrs from Derby Skoda. The whole experience was easy , stress free and as enjoyable as buying a new car should be. Members of staff from all departments and all leve... Voir plus
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From first enquiry to eventual collection Charlotte Sinacola has been brilliant, extremely helpful, bright and cheerful, talked through all the options and offered test drives and various finance opt... Voir plus
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Pleasant experience and helpful sales man Luke
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Magasin de pièces détachées automobiles
- Garage automobile
- Concessionnaire de véhicules à moteur
- Vendeur de voitures d'occasion
À propos de Vertu Motors - Skoda Derby
Écrit par l'entreprise
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Coordonnées de contact
Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, Royaume-Uni
- 0344 659 6679
4,9
Excellent
79 avis
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A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Friendly and efficient.
Very friendly service and listened to what I needed and found me the right car.
10 janvier 2026
Avis spontané
Réponse de Vertu Motors - Skoda Derby
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
My initial visit was with a friend who…
My initial visit was with a friend who went to collect his new Skoda . Having spoke with one of the sales team before christmas . I kept watching there page on Facebook and there was 2 that I was interested in . Called the dealership one was available so went to view , no pressure from the sales team and bought it .
6 janvier 2026
Avis spontané
Réponse de Vertu Motors - Skoda Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Good help in changing to a new EV
End of September I ordered a new Skoda Elroq from the factory which was delivered end of December. This is my first EV and hadn't driven an automatic for 25 years. The test drive was important for me and the assistance I got from Skoda staff with questions, and the test drive, was streets ahead of other makes I looked at. Well pleased with the purchase process and the car.
30 décembre 2025
Avis spontané
Réponse de Vertu Motors - Skoda Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards,Chloe
New octavia from vertu Derby
The whole process was quick simple and efficent and the car arrived early.
22 décembre 2025
Avis spontané
Réponse de Vertu Motors - Skoda Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
An excellent sales experience
I couldn’t have had a better experience with my salesperson, Mark, who was welcoming, helpful, knowledgeable, and happy to spend as much time as it took to explain everything I needed to know about owning and driving an EV. He worked with me every step of the way, to make sure I had a seamless and completely positive experience, despite a couple of issues on my side. I was delighted not just with the service, but also with the final product.
28 novembre 2025
Avis spontané
Réponse de Vertu Motors - Skoda Derby
Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Great service from Olly
Great service from Olly - very helpful , he made the purchasing process simple , took me on a test drive and gave me a good deal. He set up the car for me , connected it to my Skoda phone app and adjusted all the settings . I’ll definitely get my next car from skoda Derby
27 novembre 2025
Avis spontané
Réponse de Vertu Motors - Skoda Derby
Good afternoon David. Thank you so much for your kind words! We are so happy to hear that Olly was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Vertu Škoda Derby very professional easy to deal with
Vertu Škoda Derby very professional and pleasant buying experience looked after by Mark Pashley who is very friendly, professional & highly organised which takes all the stress out of buying a new car.
13 novembre 2025
Avis spontané
Réponse de Vertu Motors - Skoda Derby
Good morning Paul. Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Excellent dealership, particularly Ryan Edwards
The chap I dealt with - Ryan Edwards - was amazingly helpful.
I was buying online and Ryan held the car for me and immediately sent me a walk round video of the car, even including some cosmetic flaws that would be rectified.
Looked after me on Finance options and arranging for collection from Derby.
Some scuffed alloys and a bodywork dent couldn't be fixed in time and Ryan went above and beyond in arranging for that to be done at my local Vertu dealer here in Yorkshire and paid for by Vertu.
16 octobre 2025
Réponse de Vertu Motors - Skoda Derby
Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
Quick and Easy
Quick and Easy .
Recently visited the showroom for a Skoda superb service . I have requested for new vehicle interest . I was swiftly contacted by Mr Ryan Edwards and gone through couple of options and provided the details what is relevant in easily understandable format . There was small hitch with personalised video which only opened once . Apart from that no problems in the sales point of view . Check out of new vehicle was very quick to point . Only thing which I was little misguided by the information on website of body shop ( which was not available in this centre )
20 septembre 2025
Avis spontané
Réponse de Vertu Motors - Skoda Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Great deal for a great car
Gave a fair price for my traded in car, and an excellent deal on the showroom car. Ryan was always at hand via phone or email during the purchasing period.
14 octobre 2025
Avis spontané
Réponse de Vertu Motors - Skoda Derby
Good morning Dave. Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Excellent service from Mark
30 septembre 2025
Avis spontané
Réponse de Vertu Motors - Skoda Derby
Good morning Heather. Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Buying a new car from Vertu Skoda, Derby
Overall from start to finish had a very positive experience swapping my Karoq for a new Kodiaq in September.
Ryan Edwards dealt with me professionally and when he wasn't available Luke looked after me very well.
12 septembre 2025
Avis spontané
Réponse de Vertu Motors - Skoda Derby
Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
It worked out in the end
It wasn’t plain sailing getting my car, there was some delays due to Grimsby port not having space to take delivery. So, the team at Derby Škoda, managed to find me another car, which although wasn’t my first choice of colour had other added extras, which was a bonus.
I’d like to personally thank Luke and Ben for all their work front and back of house to pull this off.
Well done guys, now let’s hope the after sales are as good as the sales team, fingers crossed!
17 septembre 2025
Avis spontané
Réponse de Vertu Motors - Skoda Derby
Thank you so much for your kind words! We are so happy to hear that Luke and Ben were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
I dealt with Charlotte at Vertu Skoda…
I dealt with Charlotte at Vertu Skoda in Derby. She was amazing from start to finish. She was so friendly and explained everything really well. She went out of her way to make sure I was happy with the car I had chosen and I didn’t feel pressured in any way. It gave me the confidence to make the purchase. I would definitely recommend Derby Skoda to friends or family.
18 septembre 2025
Avis spontané
Réponse de Vertu Motors - Skoda Derby
Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Charlotte and the team. We hope to see you again soon. Happy motoring, Kerry
Excellent service
Excellent service. Luke from Skoda derby was great 👍 highly recommend vertumotors.
13 septembre 2025
Avis spontané
Réponse de Vertu Motors - Skoda Derby
Thank you so much for your kind words! We are so happy to hear that Luke was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Luke was exceptional
Luke was exceptional from start to finish. A massive help throughout. Very welcoming and provided a full service all the way to the end.
12 septembre 2025
Avis spontané
Réponse de Vertu Motors - Skoda Derby
Good morning Matthew. Thank you so much for your kind words! We are so happy to hear that Luke was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
Amazing!!
Great customer service and care. Very friendly, helpful and welcoming staff.
8 septembre 2025
Avis spontané
Réponse de Vertu Motors - Skoda Derby
Good morning Zoe. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Pleasant experience and helpful sales…
Pleasant experience and helpful sales man Luke
2 septembre 2025
Avis spontané
Réponse de Vertu Motors - Skoda Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
V efficient
V efficient. Did what they said. Cut the work I had to do down to a minimum
1 septembre 2025
Avis spontané
Réponse de Vertu Motors - Skoda Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
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