Vertu Motors - Toyota Leicester Avis 

163
TrustScore 4.5 sur 5

4,7

129 Welford Road, LE2 6BE Leicester, Leicestershire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service from Lilly Fitzosimon she was helpdul from the start to the end of my entire car deal. Thank tou for making it special. All of the staff at Leicester vertu motors are very helpful 👍... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought a fantastic car from Toyota Leicestershire- great value Sonia who looked after us from start to finish was amazing - she was friendly so helpful patient and made you feel at ease- nothing wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sonia made me feel relaxed when I test drove an automatic car for the first time . She explained everything about the buying process and kept me informed until I could pick up . Thank you , highly rec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Stuart was helpful, educational and more than apologetic about things beyond his control (the giant wotsit coloured turds' stupid war, not Stuarts fault). A first time experience made to feel ever bit... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Magasin de pièces détachées automobiles
  3. Garage automobile
  4. Concessionnaire de véhicules à moteur
  5. Vendeur de voitures d'occasion

À propos de Vertu Motors - Toyota Leicester

Écrit par l'entreprise

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Coordonnées de contact

  • 129 Welford Road, LE2 6BE, Leicester, Leicestershire, Royaume-Uni

  • 0330 012 2414

4,7

Excellent

TrustScore 4.5 sur 5

163 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(163)

12 844 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I had an excellent service at Toyota…

I had an excellent service at Toyota especially by Jas sales rep. He explained everything clearly and went through all the benefits about buying a new car.

16 octobre 2025
Avis spontané
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Réponse de Vertu Motors - Toyota Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Noté 5 sur 5 étoiles

Great customer support.

20 octobre 2025
Avis spontané
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Réponse de Vertu Motors - Toyota Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Noté 5 sur 5 étoiles

Amazing team

Amazing team
Perfect service
Loved every bit of the experience

16 octobre 2025
Avis spontané
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Réponse de Vertu Motors - Toyota Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Noté 5 sur 5 étoiles

No pressure to make decision easy…

No pressure to make decision easy explanation

15 octobre 2025
Avis spontané
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Réponse de Vertu Motors - Toyota Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Noté 5 sur 5 étoiles

Amazing service.

Looked after from the second we walked in the door until the day we drove out the showroom. Professional but not pushy, helpful and made to feel at ease. Couldn’t recommend highly enough. Thanks for a great experience.

16 octobre 2025
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Réponse de Vertu Motors - Toyota Leicester

Good morning. Thank you so much for your wonderful feedback! We're delighted to hear that you felt supported and at ease throughout your journey with us — from the moment you arrived to the exciting day you drove out of the showroom. It's fantastic to know our team struck the right balance of professionalism and warmth. We truly appreciate your recommendation and look forward to welcoming you again in the future! Kind regards, Kerry

Noté 5 sur 5 étoiles

Sales with Sohail Ahmed at Toyota 10/10

Sohail who was my sales person at Toyota was very helpful and guided me and family all towards the end process.

9 octobre 2025
Avis spontané
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Réponse de Vertu Motors - Toyota Leicester

Thank you so much for your kind words! We are so happy to hear that Sohail was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Noté 3 sur 5 étoiles

Excellent service

All staff were excellent and took good care of us. From the first visit on Saturday to the 2nd visit on Monday. We were informed at each stage in a friendly and professional manner.

11 octobre 2025
Avis spontané
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Réponse de Vertu Motors - Toyota Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Noté 5 sur 5 étoiles

Everyone really helpful

Everyone really helpful

30 septembre 2025
Avis spontané
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Réponse de Vertu Motors - Toyota Leicester

Good afternoon Gita. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Noté 5 sur 5 étoiles

New car pick up

Apart from a little hiccup over the collection time a very smooth transaction with polite and knowledgable staff.

6 octobre 2025
Avis spontané
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Réponse de Vertu Motors - Toyota Leicester

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Noté 5 sur 5 étoiles

Toyota C-HR Handover

Stuart was was extremely helpful and very knowledgeable when ordering my new car. Steve made sure the car was ready for our preferred handover day. He also helped us through the registration process on line and on the phone. Sonia finalised the hand over and was very friendly and extremely knowledgeable about the car and settings. Over all a very pleasurable experience.

9 octobre 2025
Avis spontané
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Réponse de Vertu Motors - Toyota Leicester

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Stuart, Steve and the team. We hope to see you again soon. Happy motoring, Selina

Noté 5 sur 5 étoiles

Great teamwork

Great customer/sales team relationship.
Kept up to date on changing delivery situations .Showroom personnel always helpful and professional
Handover was efficient and informative.

8 octobre 2025
Avis spontané
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Réponse de Vertu Motors - Toyota Leicester

Good morning, Roger. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Noté 5 sur 5 étoiles

A successful trade-in and purchase process

Stuart our sales exec took us through the trade-in and new car process with great efficiency and humour.

30 septembre 2025
Avis spontané
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Réponse de Vertu Motors - Toyota Leicester

Good morning John. Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Noté 5 sur 5 étoiles

Toyota ch-r

All the staff that we met during the process of finding and purchasing our Toyota ch-r have been a total credit to Vertu Toyota Leicester. I wish all dealers were like this. From the moment we test drove the car,to all questions being answered truthfully and honestly,we knew we had made the right choice. Thank you all so much,very much appreciated. Special thanks to Kelvin for all his help. Regards

27 septembre 2025
Avis spontané
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Réponse de Vertu Motors - Toyota Leicester

Thank you so much for your kind words! We are so happy to hear that Kevin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service from start to the end. Great staff team (especially Lucy) who sorted everything out. So happy with everything

29 septembre 2025
Avis spontané
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Réponse de Vertu Motors - Toyota Leicester

Thank you so much for your kind words! We are so happy to hear that Lucy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Noté 5 sur 5 étoiles

Great deal with wonderful customer…

Great deal with wonderful customer service.

27 septembre 2025
Avis spontané
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Réponse de Vertu Motors - Toyota Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Noté 5 sur 5 étoiles

Friendly staff who took time in the car…

Friendly staff who took time in the car handover process. Thank you Sohail

25 septembre 2025
Avis spontané
Logo de Vertu Motors  - Toyota Leicester

Réponse de Vertu Motors - Toyota Leicester

Thank you so much for your kind words! We are so happy to hear that Sohail was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Noté 5 sur 5 étoiles

Excellent Service

We have been using this dealership since 2017 and have always had excellent service. Stuart Bolton has been our main contact and he has given us a lot of help and advice which is much appreciated. From the moment we walk into the dealership we feel welcome and respected by all the members of staff. The service team is also excellent and keeps us informed about our car's service.

26 septembre 2025
Avis spontané
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Réponse de Vertu Motors - Toyota Leicester

Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Noté 5 sur 5 étoiles

Everyone at Vertu Toyota Leicester is fab…

Everyone at Vertu Toyota Leicester does a smashing job. Stuart takes care to remember the small details that matter and ensures the customer service is second to none.

I can highly recommend the whole team!

23 septembre 2025
Avis spontané
Logo de Vertu Motors  - Toyota Leicester

Réponse de Vertu Motors - Toyota Leicester

Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Noté 5 sur 5 étoiles

Excellent service

I recently bought a new Yaris Design hybrid at Toyota in Leicester. The staff were very friendly and the process was made simple by the excellent advice offered. I had not driven an EV or hybrid before but everything was explained clearly and I am enjoying my new vehicle.

3 septembre 2025
Avis spontané
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Réponse de Vertu Motors - Toyota Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Noté 5 sur 5 étoiles

First new car we have purchased Steve…

First new car we have purchased Steve and Jaz made it a most enjoyable experience

15 septembre 2025
Avis spontané
Logo de Vertu Motors  - Toyota Leicester

Réponse de Vertu Motors - Toyota Leicester

Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Steve, Jaz and the team. We hope to see you again soon. Happy motoring, Kerry

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