The salesman (Daniel) was very professional and helpful without being pushy. They allowed us to test drive the car on our own so we were able to get a good feeling of the car and discuss it in private... Voir plus
L'entreprise a répondu
245 Bawtry Road, Wickersley, S66 2JL Rotherham, South Yorkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The salesman (Daniel) was very professional and helpful without being pushy. They allowed us to test drive the car on our own so we were able to get a good feeling of the car and discuss it in private... Voir plus
L'entreprise a répondu
I was looked after from beginning to end. No pressure sales and always a welcome smiling face. No question was too trivial and they had patience. Joe Cummins took care of me
L'entreprise a répondu
The sales person Joe spent time listening to what I wanted, provided options and didn't pressure me into any decision. The whole process felt calm and transparent. I experienced excellent service righ... Voir plus
L'entreprise a répondu
I recently bought my new Toyota Aygo X from the Wickersley Vertu branch, and I could not be happier with the service. Daniel was absolutely brilliant throughout the entire process. He was incredibly... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
245 Bawtry Road, Wickersley, S66 2JL, Rotherham, South Yorkshire, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service from all their staff both before and after our purchase.

Réponse de Vertu Motors - Toyota Rotherham
Joe, Jack and the team were absolutely fabulous from the moment we entered the showroom, through the test drive to driving away with the perfect car.
Joe took the time to make sure everything was just right, expertly guiding us around the cars on offer asking questions about use etc to make sure that I got the right car for me.
I have and I love it.
Thank you

Réponse de Vertu Motors - Toyota Rotherham
Had a really enjoyable visit from the very beginning right through to buying my car.
Very friendly staff, efficient, attentative, and nothing too much trouble. Dealt with the same sales person throughout and a very big shout out to Joe Cummins. An excellent member of the team!!
Well done Joe, your help and advice was very much appreciated 👏

Réponse de Vertu Motors - Toyota Rotherham
Great experience, all the guys at vertu Toyota were amazing. A* customer service from all involved Abdul and Jamie especially!

Réponse de Vertu Motors - Toyota Rotherham
I looked at a number of Vertu dealers. Rotherham Vertu stands out because they have a good receptionists and good sales people. I bought a car from them and found them to be informative and helpful.

Réponse de Vertu Motors - Toyota Rotherham
I bought my AYGO X this week from Toyota at Wickersley.
I was met by a lovely sales rep called Abdul, who looked after me from start to finish in a professional and friendly manner and actually made my car buying experience really enjoyable (I generally hate going to car dealers).
There was no heavy sales pitch, no pressure to purchase other products, which I have experienced at other dealers and I was given as many Lattes as I could drink to boot. While I was offered other products and did purchase one, I was informed about them and then left to make up my own mind without feeling harassed into it (not the experience I have had at other dealers in the past).
Abdul couldn't have made my experience with Toyota any better, I was given a fair part-ex price and although I have no intention of purchasing another car for a while, I would definitely return to, and recommend this dealership to friends and family. My husband may be looking for his next car sooner, and fully intends to return to Toyota at Wickersley for his next car purchase (hopefully Abdul will still be there to make the sale).
The car is amazing. It was pristine when I collected and Abdul did a big reveal for me, which I wasn't expecting. He then took the time to show me how everything worked and even set up my mobile phone for me!!
I highly recommend this dealership and will definitely return in future !!

Réponse de Vertu Motors - Toyota Rotherham
A truly wonderful experience dealing with Daniel and the team at Vertu Rotherham from the initial call to collecting our new car!
Daniel, in particular, displayed excellent customer service, honesty, integrity and a non-pushy but just thoroughly likeable 10/10 manner throughout. It was worth the long trip from home to purchase the car from Rotherham as the team created such a wonderful, friendly experience for us when collecting the car and it's a real shame that they aren't our local Toyota dealership. However, even though we are based miles away, we were offered any ongoing help and support from the team whilst we get accustomed to our new car.
A special mention to Jack, for helping to make our car purchase happen and to Chris for having the car looking outstanding!
Regardless of distance, we would have no hesitation in recommending Vertu Rotherham to anyone we know that would be looking for a new car as they have been a joy to deal with and their service, first class!

Réponse de Vertu Motors - Toyota Rotherham
What a pleasure to visit a motor company that feels welcoming and friendly with no pressure to make your mind up on the spot! We made an appointment with Daniel to have a look at a vehicle which was being prepped, he was so helpful and talked us through our options with regards to purchase in a professional but easy to understand manner. From first enquiry to purchasing our car it was an absolute pleasure we felt so comfortable with the whole process and on the strength of that experience we will be back for the car servicing! Thank you vertumotors and Daniel for your excellent service

Réponse de Vertu Motors - Toyota Rotherham
Great service all the way.
The salesman Abdul did his best to get me a good deal.
Would definitely use this garage again.

Réponse de Vertu Motors - Toyota Rotherham
Fantastic bunch of people, made to feel welcomed the minute you walk through the door. The process of purchasing to the aftercare is simple. Love my Toyota.
Thanks guys.

Réponse de Vertu Motors - Toyota Rotherham
Very friendly and knowledgeable sales staff. Joe was very professional and helpful. In fact, all staff were top-notch.

Réponse de Vertu Motors - Toyota Rotherham
Very helpful staff from the "meet and greet" to Eve who took me through the car's features and answered all my questions, very knowledgeable. would give her more than 10 out of 10 if I could

Réponse de Vertu Motors - Toyota Rotherham
Really great service from Vertu Rotherham right from the first point of contact. Joe Cummins was exceptionally awesome, answered every question I asked. And ooh, I won’t forget how my vehicle was delivered. It was a pleasant surprise. Joe needs to talk to everyone 😁

Réponse de Vertu Motors - Toyota Rotherham
There toyota garage thinks it's acceptable to charge over a £1000 for a repair then 2 days later it breaks down again with same fault ask for a further £2200, this is from the so called experts,

Réponse de Vertu Motors - Toyota Rotherham
Made us feel welcome and at ease,very helpful and explained everything.

Réponse de Vertu Motors - Toyota Rotherham
Really easy smooth process. Raul was great and explained everything thoroughly. Love the car and would definitely recommend.

Réponse de Vertu Motors - Toyota Rotherham
This is my second time ordering a car here through the mobility scheme and it is still a very helpful and effective service. The staff are friendly and helpful, I went in to ask a question without an appointment and immediately a member named Jack gave me about 10 minutes of his time to help answer my questions. I’m specifically impressed with the mobility team and Evelyn’s in particular, it’s been a few years since my first application so I didn’t remember fully what to do but Eve gave me the same amount of attention and care as the first time, I will always be grateful to Evelina for all the help she’s provided and helping me kickstart my adult life by helping me apply for a Yaris.

Réponse de Vertu Motors - Toyota Rotherham
Eve was great from start to finish. I am very grateful that she's been the person dealing with me. I am happy with my C-HR and with all the service form Vertu Toyota Rotherham.

Réponse de Vertu Motors - Toyota Rotherham
5 star service, very pleased with the car. ABDUL WAS REALY HELPFUL.

Réponse de Vertu Motors - Toyota Rotherham
Nothing was too much trouble from every member of the staff, especially Jo Cummings who sorted everything out, found us the perfect car and made sure everything went smoothly.

Réponse de Vertu Motors - Toyota Rotherham
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.