Excellent experience buying my Toyota bZ4X from Vertu Toyota Sheffield. Emmanuel Kanteh was fantastic throughout the whole process. He was friendly, professional, patient and genuinely helpful, ta... Voir plus
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Penistone Road 260, Wickersley, S6 2FQ Sheffield, South Yorkshire, GB
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Excellent experience buying my Toyota bZ4X from Vertu Toyota Sheffield. Emmanuel Kanteh was fantastic throughout the whole process. He was friendly, professional, patient and genuinely helpful, ta... Voir plus
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The sales team esp James was so helpful when I went into store The reception lady is absolutely amazing she makes sure everyone staff and customers are always well hydrated and meets everyone's... Voir plus
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An exceptional experience from start to finish! As someone living in Barnsley, finding the right dealership was important, and the team made the trip completely worth it. A huge thank you to Hamza at... Voir plus
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Just got our new Toyota Urban Cruiser from Vertu Sheffield. Great Management Team, it’s obvious they really care about their customers as the service was top notch. Special thanks to Jordan who went... Voir plus
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Penistone Road 260, Wickersley, S6 2FQ, Sheffield, South Yorkshire, Royaume-Uni
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I bought a used Yaris from Vertu. The price was competitive and the trade-in value of my old car better than I expected. The sales staff were helpful and never pushy. The sales process was smooth and the after sales service excellent.

Réponse de Vertu Motors - Toyota Sheffield
This is my 6th Toyota, the name speaks for itself,
The Vertu dealership at Sheffield is amazing, the Staff are so good and welcoming from the management down to the meet and greet staff.
Many thanks
Alan Moore

Réponse de Vertu Motors - Toyota Sheffield
The salesperson (Ross) was very helpful and not pushy. Although I was told I could collect the car the following day when I arrived I was told it still required an MOT. However the manager came and apologised and organised a loan car for me to use until my car was ready.

Réponse de Vertu Motors - Toyota Sheffield
SALESPERSON ETHAN COOPER VERY HELPFUL AND KNOWLEDGEABLE ON THE ELECTRIC VAN I BROUGHT WILL HOPEFULLY BUY FROM HIM AGAIN

Réponse de Vertu Motors - Toyota Sheffield
Ross Flavell was my POC. He was available at all times to answer any questions about process and made sure that we got the best deal. Process was smooth and stress free.

Réponse de Vertu Motors - Toyota Sheffield
Jordan at sheffield vertu was very knowledgeable and very patient. He took time with us to explain and set up all the settings and features. It was a pleasure doing buisness with vertu.
The only criticism was the valeting, even though Jordan sent it back for areas missed we did find that the rear centre pull down console was still mucky inside, but no worries we sorted it.
Still give it 5 stars for customer service.

Réponse de Vertu Motors - Toyota Sheffield
James was a absolute treasure and so friendly he helped me through each step of my new car

Réponse de Vertu Motors - Toyota Sheffield
Me and my wife upgraded our matching cars this month after a call from Ross at Vertu Hillsborough.
He made the whole experience effortless for us. He's gone above and beyond to accommodate us.
Ross has been amazing through the whole process, hes managed to get us pretty much matching number plates.
The cars were waiting on display in the showroom for us when we picked them up which was a nice little touch.
He helped with everything, from setting up my phone with the incar system to showing me how everything worked and the new features the upgrades had.
Thankyou Ross for everything!

Réponse de Vertu Motors - Toyota Sheffield
Great service very friendly and knowledgeable, quick and easy process throughout

Réponse de Vertu Motors - Toyota Sheffield
Made to feel at ease from the first minute I walked in. Teresa was brilliant, and made sure you always had a drink. I took a Yaris out for a test drive, and the mileage was just a little high. When I got back from the test drive, Ross found me another Yaris with less mileage on, and I then did a deal on the Yaris with the less miles on it. Ross was fantastic, as was everyone else who worked there. I felt so at ease, and had a few good laughs as well. I would recommend Toyota at Hillsborough to anyone.
Kind Regards
Neil Adams

Réponse de Vertu Motors - Toyota Sheffield
From welcome by the receptionist to talking to the sales representative the whoke experience was simply perfect. Id like to mention Emmanuel who guided me through the leasing process. Throughout he was helpful and courteous irentifying my needs and helping me to come to the right decision

Réponse de Vertu Motors - Toyota Sheffield
The people who work there are always friendly and helpful. Always a good experience and feel welcomed. Excellent customer service. Would recommend to visit if looking for your next car

Réponse de Vertu Motors - Toyota Sheffield
I was so excited to get my new Yaris Cross. Emmanuel Kanteh was excellent in steering methrough the process of changing my car. He sorted every little problem out professionally and courteously. All the staff were very friendly and kept me supplied with coffee.

Réponse de Vertu Motors - Toyota Sheffield
I have just purchased my third Toyota Aygo from Vertu Toyota and I highly recommend anyone especially single women who may feel apprehensive after their earlier dealings with Burrows Toyota the former owners who quite frankly were outrageous and exploitative. I wanted to give the Aygo a last chance and went to Vertu with very low expectations. I was totally disarmed by the professionalism of Vertu and thus far three days in am delighted with my purchase. I would give Jordan Tidy a 20/10 as I would the beautiful host Theresa Smith and Manager Ryan Angell.

Réponse de Vertu Motors - Toyota Sheffield
Staff were really helpful whilst not being pushy with a sale. Very pleasant experience

Réponse de Vertu Motors - Toyota Sheffield
Used Vertu, Penistone Road, Sheffield for years and we have always had excellent service from them. This time we bought our new Yaris Cross XL from James Templeton who is great. He let me and my husband test drive the car then leave us to decide whether we wanted to buy a new car. No pressure sales is what I like. We said yes to the car and James handled everything. Regardless of who serves you , the service will be good from Teresa who makes sure you have plenty of coffee to all the sales team. We ha previousle used Manny as well and he’s also a good lad.

Réponse de Vertu Motors - Toyota Sheffield
Amazing experience in buying first car for our daughter. Hamza was great as he discussed our needs and went through different models and pricing etc.
He was polite ,professional ,knowledgeable and manage to get us the car at a very short notice.No hard selling and kept us informed at every step.
I would highly recommend dealership as they made us comfortable with little presentation at the time of pick up.
Thanks once again to Hamza and management at Toyota Sheffield

Réponse de Vertu Motors - Toyota Sheffield
This isn’t a review as such but a question to the dealership. I called the dealership service dept this afternoon and I was prompted to leave a message as there was no answer. My question is this, does the dealership find it acceptable that no one as returned my call. Don’t you have anyone in your service department that look at your messages. I look forward to your comments

Réponse de Vertu Motors - Toyota Sheffield
Really professional and helpful dealership. I was welcomed at the door offered a coffee, personally asked about my situation, why I was buying a car and what for. I was offered helpful advice, and got a complementary door delivery of my new car. Very kind, I was called up and checked on a couple days after purchase.

Réponse de Vertu Motors - Toyota Sheffield
We collected our new car today, after placing our order with Jordan tidy he’s been very helpful and efficient in keeping us updated on the process of our order, he’s such a lovely gentleman easy to talk to makes you feel at ease and explains everything thank you again, from Gareth and Archie

Réponse de Vertu Motors - Toyota Sheffield
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