We went to Vertu in Lichfield for a Motability vehicle. Wayne Foster who dealt with it for us was really helpful and explained everything thoroughly. He was a very cheerful chappy and answered all our... Voir plus
L'entreprise a répondu
Eastern Avenue, WS13 7SA Lichfield, Staffordshire, GB
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We went to Vertu in Lichfield for a Motability vehicle. Wayne Foster who dealt with it for us was really helpful and explained everything thoroughly. He was a very cheerful chappy and answered all our... Voir plus
L'entreprise a répondu
Wayne who was our sales man and motability expert at the Lichfield branch, was so knowledgeable and down to earth, he made the whole experience an enjoyable one. We love our new car and couldn't be h... Voir plus
L'entreprise a répondu
Vertu was helpful from the moment we enquired about the vehicle. Members of staff were courteous. Thanks to Ben for sending a video, James for giving us directions to the garage when we were lost and... Voir plus
L'entreprise a répondu
I have been using Vertu Motors Lichfield for a while now and can honestly say they go above and beyond on every visit. The reception team are amazing and always make me feel welcome. The check in serv... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Eastern Avenue, WS13 7SA, Lichfield, Staffordshire, Royaume-Uni
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We went to Vertu in Lichfield for a Motability vehicle. Wayne Foster who dealt with it for us was really helpful and explained everything thoroughly. He was a very cheerful chappy and answered all our concerns. We had a test drive at a later date and put our order in. Not once was he pushy or harrassed us, just polite and occasional calls after to update us. Brilliant service, 100%. The other salesmen there also seemed to be very cheerful and helpful on selling vehicles, a nice place in general.

Réponse de Vertu Motors - Vauxhall Lichfield
Excellent service from start to collection of my new car

Réponse de Vertu Motors - Vauxhall Lichfield
A lovely guy Wayne looked after my mother in law who is in a wheelchair and helped with a restless child, keeping him entertained. He was very open and honest and helped us choose the right car. I would certainly recommend. Zero pressure and just helpful 5 stars

Réponse de Vertu Motors - Vauxhall Lichfield
Both the sales team we had Toby and Ben were very helpful and explained things well

Réponse de Vertu Motors - Vauxhall Lichfield
I was assigned to James Blackwell and he went above and beyond to ensure that the car was in position to be received by myself, excellent service not only from James but from the whole team, top notch

Réponse de Vertu Motors - Vauxhall Lichfield
This is my 2nd, and a follow up review for a recent purchase of a Vauxhall Corsa. Relatively shortly after the collection of the new vehicle, a couple of minor teething issues raised their head slightly. I like to refer to them as Gremlins in the system. And as you can appreciate, such glitches could occur with say a TV, Home Computer, Mobile Phone, and various other electronics within your home for example. The dealership took this on board, listened to my concerns, and of which all was resolved accordingly. Everything was handled efficiently, swiftly, and with professional communication provided. I would like to stress I highly appreciate their support, and 150% categorically will continue to recommend them as a dealership. Hence the initial review given, in relation to Amy Carnall. But on this occasion, a big shout out needs to go to Martin McGann. Any problems at all? Ask for him. He was one of the nicest guys you could meet, wish for, and to interact with. He was honest, fair, patient, and always exceptionally welcoming on various visits. Its experiences like this that can restore, and keep that faith in any dealership. A true gentleman. To mention also, this is my 3rd purchase with Vertu Vauxhall Lichfield. And I look forward to a 4th.

Réponse de Vertu Motors - Vauxhall Lichfield
I have been using Vertu Motors Lichfield for a while now and can honestly say they go above and beyond on every visit. The reception team are amazing and always make me feel welcome. The check in service is great and simple to follow. The work completed on my vehicle has always been exceptional and the services completed to a high standard. Thank you

Réponse de Vertu Motors - Vauxhall Lichfield
Wayne who was our sales man and motability expert at the Lichfield branch, was so knowledgeable and down to earth, he made the whole experience an enjoyable one. We love our new car and couldn't be happier.
Thank you so much Wayne and team.

Réponse de Vertu Motors - Vauxhall Lichfield
Vertu was helpful from the moment we enquired about the vehicle.
Members of staff were courteous. Thanks to Ben for sending a video, James for giving us directions to the garage when we were lost and especially Adil who took us through the whole process of buying our car.

Réponse de Vertu Motors - Vauxhall Lichfield
Excellent 10stars from the moment I rang them Amy was so helpful and when I went to pick my car up again excellent customer service and I would strongly recommend them to all my family and friends.

Réponse de Vertu Motors - Vauxhall Lichfield
FANTASTIC WHAT A BRILLIANT REPRESENTATIVE FOR VAUXHALL AND MOTABILITY. What can we say About Mr WANEY FORSTER, he gave us all the answers to all our questions he is a very special person and has be come a family friend, WE GIVE HIM 11/10.all our Best for the Future Wayne. 🌟🌟🌟🌟

Réponse de Vertu Motors - Vauxhall Lichfield
I was looking for a second hand car that would meet my requirements. Amy assisted me and with patience and effort Amy found the right car. No pressure or rush to purchase the vehicle was put on me. Thank you Amy.

Réponse de Vertu Motors - Vauxhall Lichfield
Toby was very helpful and a very approachable team of staff

Réponse de Vertu Motors - Vauxhall Lichfield
Adil was amazing. So helpful and did everything he could to help and support me through the process of buying a new car. Will defo be returning to see him for my next car.

Réponse de Vertu Motors - Vauxhall Lichfield
This is the first car I brought from this dealership. I contacted Martin on Friday asking for assistance to find a car. Amy contacted me on Saturday morning to advise she had found me one. I collected the car on Wednesday. From the start Amy has been more than helpful, she has kept me up to date with everything and has found me the perfect car. Overall the whole team I have spoken to have been friendly and any queries I have had have been answered promptly. I would highly recommend this dealership to everyone. Once again thank you to Martin and Amy for all your help.

Réponse de Vertu Motors - Vauxhall Lichfield
We had a fantastic experience buying our new car, Amy was amazing and made the process very easy, we chose a car, test drove it, decided to buy it and drove away the same day. Would highly recommend.

Réponse de Vertu Motors - Vauxhall Lichfield
Spoke to Wayne foster today to talk about the Grandland what a great experince talking to him everything I wanted to know he knew helpful and to me very trusting amazing to think in our own town we have a Vauxhall deaier but I had to travel to Lichfield for a test drive because our local garage could not give me one poor show but I would recomend Wayne to anyone who whats a Vauxhall car

Réponse de Vertu Motors - Vauxhall Lichfield
Great company to deal with. Ben was friendly, Kyan’s very helpful.
Thanks also to Martin and Sumeer

Réponse de Vertu Motors - Vauxhall Lichfield

Réponse de Vertu Motors - Vauxhall Lichfield
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