From making a service appointment to collection, every element of the process was first class. Friendly, professional helpful staff. Great customer focusssed processes - especially the ongoing co... Voir plus
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Établissement
Changer d'établissementOuter Circle Road, Lincoln, LN2 4HX Lincoln, Lincolnshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Roman made buying a car easy, enjoyable and stress free. He was always available to answer questions and never pushed me to buy something I didn’t want or need. Buying my first car was daunting but wa... Voir plus
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Very helpful salesperson who was easily contactable. kept us informed and made the handover easy. Only issues are that we were told there would be no three pin charging cable included when in fac... Voir plus
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Vertu Lincoln Volkswagen were very courteous and professional especially Roman Collins. He made the car buying process very easy. Thank you. I would recommend them in the strongest possible terms and... Voir plus
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À propos de l'entreprise
- Concessionnaire automobile
- Magasin de pièces détachées automobiles
- Garage automobile
- Concessionnaire de véhicules à moteur
- Vendeur de voitures d'occasion
À propos de Vertu Motors - Volkswagen Lincoln
Écrit par l'entreprise
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Coordonnées de contact
Outer Circle Road, Lincoln, LN2 4HX, Lincoln, Lincolnshire, Royaume-Uni
- 0344 659 3357
4,8
Excellent
94 avis
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A répondu à 96 % de ses avis négatifs
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VW Experience
Dan (Lincoln branch) explained everything and what I could expect. Overall, a very good experience and would recommend to family and friends.
19 février 2026
Avis spontané
Réponse de Vertu Motors - Volkswagen Lincoln
Good afternoon Thomas. Thank you for sharing your feedback. We’re delighted to hear that Dan at our Lincoln branch explained everything clearly and helped set the right expectations throughout the process. It’s great to know your overall experience was so positive, and we truly appreciate your recommendation to family and friends.
We hope you enjoy your new car and look forward to welcoming you again in the future.
Kind regards, Selina
We recently booked a test drive at vertu Volkswagen Lincoln…
We recently booked a test drive at Lincoln branch and everything we fully explained , from the different models , specs, and finance available.
Martin was extremely pleasant to deal with , very helpful and nothing was too much of a problem.
Having had experiences with other car companies in the past ( and not all pleasant or obliging) , I would highly recommend this company , and Martin is a credit to it ,
Thank you for your service
14 février 2026
Avis spontané
Réponse de Vertu Motors - Volkswagen Lincoln
Hi Gavin,
Thank you for leaving this review. We are so pleased to hear that you had such a positive experience at our Lincoln branch. It is wonderful to know that everything was clearly explained during your visit, from the different models and specifications to the finance options available. We are also delighted to hear that Martin was helpful, pleasant to deal with and made the whole experience easy for you.
Your recommendation means a lot to us.
Thank you again for your feedback.
Kind regards,
Danielle
Fast and easy process
Dan was really helpful and within a couple of days I got to drive away with my new car.
10 février 2026
Avis spontané
Réponse de Vertu Motors - Volkswagen Lincoln
Hi Rachel
Thank you for your lovely feedback. We're really pleased to hear that Dan was so helpful and that you were able to drive away in your new car within just a couple of days. We truly appreciate your comments.
Kind regards
Dawn
ID 4 Test Drive & Purchase.
I recently requested a test drive for a VW ID4. From start to finish, the process of booking and then attending the test drive was handled excellently and very professionally. Christian & Lilly were excellent throughout and could not have done more to make sure we understood the car, our purchase options and the next steps. I was delighted to discover that I only had to wait 6 days for the new car to arrive. The process of setting up a PCP was made easy by the team. A very enjoyable way to buy a new car and would certainly highly recommend VW Lincoln.
24 janvier 2026
Avis spontané
Réponse de Vertu Motors - Volkswagen Lincoln
Thank you for sharing such a positive review. It’s great to hear that Christian and Lilly looked after you so well and made the whole test‑drive and purchase process clear, professional and enjoyable. We’re delighted your new ID.4 arrived so quickly and that the team made setting up the PCP straightforward. Your recommendation means a lot to us.
Kind regards,
Keith
A very positive experience
From first visiting the dealership on 31/12/2025 to collecting the car on 15/01/2026, we were treated with courtesy, efficiency and expertise by all the staff with whom we came into contact, especially Christian and Molly. A test drive was quickly arranged and we paid a small deposit to secure the car. We received frequent texts and emails from Molly and arranged to collect the car when we wished to. Molly’s explanation of the controls was detailed and informative and, to date, we are delighted with the car - but we’ve only had it for 2 days!
15 janvier 2026
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Réponse de Vertu Motors - Volkswagen Lincoln
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Christian, Molly and the team. We hope to see you again soon. Happy motoring, Selina
Couldn't have been better. Highly recommended.
We've been there twice during January 2026. They've been fantastic every time. They really listen to the customer's needs and they do exactly what's required to help. Particularly brilliant was the service that we received from Tom and from Christian. Thank you. Sharon and Michael.
3 janvier 2026
Avis spontané
Réponse de Vertu Motors - Volkswagen Lincoln
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Approved used t-roc
We picked up a approved used T-roc and the representative at Lincoln, Molly was fantastic throughout she kept us up to speed with everything happening and couldn't have been more prepared with everything we asked for!
30 décembre 2025
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Réponse de Vertu Motors - Volkswagen Lincoln
Thank you so much for your kind words! We are so happy to hear that Molly was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Brilliant service at Vertu Lincoln
All the staff at Vertu Lincoln were brilliant. They all went above and beyond to make sure that the purchase of my new vehicle went smoothly and bearing in mind the time pressures that they were under they all did an amazing job as a team to sort it all out.
24 décembre 2025
Avis spontané
Réponse de Vertu Motors - Volkswagen Lincoln
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Great transaction
Dan was honest and up front, nothing was too much trouble for him. The whole team were friendly and welcoming.
We bought a used Japanese trade in, and were afforded the same professional attention as other customers buying big ticket new VW vehicles.
We looked at buying private, but our experience with Virtu VW Lincoln left us in no doubt we made the right choice. Thank you guys!
29 novembre 2025
Avis spontané
Réponse de Vertu Motors - Volkswagen Lincoln
Good morning. Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
BRILLIANT SERVICE
Tom has been exceptional in our dealings. Nothing was too much. Made the experience a good one. Even wrapped our car up with a bow. Cannot fault the service at all and we love our new car. All staff we met were friendly and helpful.Highly recommended.
29 novembre 2025
Avis spontané
Réponse de Vertu Motors - Volkswagen Lincoln
Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Extremely good service
Extremely good service. Couldn’t fault them. They made sure everything was perfect before leaving with my new car 😊
21 octobre 2025
Avis spontané
Réponse de Vertu Motors - Volkswagen Lincoln
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Seamless and straightforward
From my first phone call until delivery of my vehicle, everything was streamlined and effortless. Thanks so much to Lili for all her help.
18 octobre 2025
Avis spontané
Réponse de Vertu Motors - Volkswagen Lincoln
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Sam was excellent
Sam was excellent. He found me the car I was looking for a created the right PCP deal
17 octobre 2025
Avis spontané
Réponse de Vertu Motors - Volkswagen Lincoln
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Pleasant experience
Pleasant experience, purchase and trade-in handled very well. Good communication throughout.
I would recommend Vertu if you looking for your next car.
10 octobre 2025
Avis spontané
Réponse de Vertu Motors - Volkswagen Lincoln
Good afternoon Peter. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Great company
Great company, help you in every way possible making your experience effortless
29 septembre 2025
Avis spontané
Réponse de Vertu Motors - Volkswagen Lincoln
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
I found the whole process relaxed.
I found the atmosphere at the dealership very warm and welcoming. Dealing with Christian Joudrey initially I was very impressed with the manner in which he attended to our specification requests on our new vehicle. He was very knowledgeable on the product we were interested in purchasing. He satisfied all our requirements to conclude a deal. He came across as very friendly and courteous.
Francesca Fisher took over for the hand over and was equally attentive and went to great lengths to ensure we were happy with all the paperwork and was amazing at explaining the infotainment system and setting it up for me. She explained all the vehicles operating procedures and made sure that I was confident with everything before my leaving the site. She welcomed a return visit or a phone call with any queries.
A very pleasant experience.
27 septembre 2025
Avis spontané
Réponse de Vertu Motors - Volkswagen Lincoln
Thank you so much for your kind words! We are so happy to hear that Christian and Francesca was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Excellent service by Molly Colto who…
Excellent service by Molly Colton who was a pleasure to deal with from start to finish.
26 septembre 2025
Avis spontané
Réponse de Vertu Motors - Volkswagen Lincoln
Thank you so much for your kind words! We are so happy to hear that Molly was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Good friendly service from sales…
Good friendly service from sales advisor Tom
19 septembre 2025
Avis spontané
Réponse de Vertu Motors - Volkswagen Lincoln
Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Tom and the team. We hope to see you again soon. Happy motoring, Kerry
Vertu volkwagen lincoln
We have just purchased a vw t roc from vertu lincoln without seeing it other than from a video which was done for us very scary I know but we are over the moon with it. we were told that it was immaculate inside and it is!! From start to finish we were happy with the service we received from this volkswagen dealership a big shout out to Ole and the delivery company
18 septembre 2025
Avis spontané
Réponse de Vertu Motors - Volkswagen Lincoln
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Golf plug in hybrid purchase
Very helpful salesperson who was easily contactable. kept us informed and made the handover easy.
Only issues are that we were told there would be no three pin charging cable included when in fact three was . We had bought one ourselves andd though we can get a refund it has caused some inconvenience
Also the online identity process for confirmation of the finance documents was very difficult ;it took 4-5 attempts.
16 septembre 2025
Avis spontané
Réponse de Vertu Motors - Volkswagen Lincoln
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. Apologies for the confusion regarding the charger and difficulties with the online docs sign. I will be in touch to discuss this further. Kind regards, Phil Emblin - General Manager.
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